Apartments Portonova

Me and my partner have just come back from a two week stay in Majorca where 5 nights were based in Portonova apartments.
We found that that the apartments were clean but were not secure and some parts were falling to pieces, i.e. the ceiling in the bathroom. The patio doors were also loose and did not shut properly.
On our third night, after returning from a night out we came back to see that our ground floor apartment had been broken into. Through the patio doors. We had all our money, electronics, clothes, my make up, jewelry and perfume/ aftershave taken. This was unbelievable and ruined our holiday.
The hotel was no help at all, asking us to stay in the room until the following day when the manager was there. The receptionist did not even talk English. We felt totally alone on the matter.
If the hotel was secure this would not have happened. From then on I felt totally unsafe in that hotel. The corridors are very long and there are not many people about so its very unsafe for women and that’s not how you want to feel on holiday.
We definitely would not recommend the Porto-Novo apartments!
Very unsafe!

Nice location close to the harbour. Our rooms were very clean, with a daily maid service with clean towels etc. The kitchen area was functional with microwave, kettle, toaster, fridge and hot plates, but with no oven. Our room was overlooking the road and was noisy at times with traffic and people passing.
We were also on the 1st floor so were on the same level as the road making privacy impossible. On our arrival we found the air conditioning in our room was turned off. On asking at the reception desk we were told that the air con is only turned on at the end of May as it was not hot enough until then! Maybe so for the locals, but not to us Brits, as we found it too hot in the rooms.
They did provide us with a large fan, which did help to a point . On the whole though it was a nice place and the reception staff very helpful.

We found the apartments were very basic, but spacious and clean. Our apartment was on the side overlooking a road and the traffic was a bit noisy, but not really a problem. It is in a lovely location, overlooking the beach and boats.
The pool and area were very clean and pretty. We ate at the pool bar most lunch times and the food was fresh. We stayed self catering but paid for breakfast every morning which was great too. We found the staff friendly and helpful. There was no entertainment which was a bit of a problem as we struggled to entertain the children in the evening, but the season was only just starting.
There was however, a fantastic bar/restaurant just down the road called Mocubar. It is owned and run by a British couple who were very friendly. The place was spotlessly clean, the food absolutely stunning and there were no crowds of stag/hen parties which were in a lot of other places.

We are frequent visitors to Palma Nova, but were on this occasion unable to book our usual aparthotel on the Torrenova. We were wary that this hotel would be too far away from the amenities as it is listed as being in the "quiet" area of Palma Nova. We stayed in a two bed roomed apartment with our daughter and son in law.
The rooms were bright and airy with a large lounge. Both our bedroom and the lounge led out onto a private terrace which had direct access to the pool area. This was brilliant as we did not have to go through the hotel en route to the pool and everything was on hand for us. The pool area had a well equipped bar which served snacks throughout the day, with a very friendly staff.
Entertainment was provided in the evenings, although we tended to eat out each night and spent our evenings along the "strip". The hotel staff were efficient and very accommodating. The hotel was very clean, safe and airy. The area in which the hotel is located is quiet but only a short walk from all the hustle and bustle of the local bars, restaurants and shops.
It faces a marina with the beach only a few yards away. With all Palma Nova has to offer, I think it is the best holiday resort on Majorca. I would recommend a self catering holiday here to anyone.

Our stay at the Porto Nova apartments was the best holiday in Palma Nova that we have had, the staff were very friendly and helpful.
The accommodation was brilliant with a family of 5 usually you are crammed in- we had so much space.
The food was lovely, the rooms were spotless, the kids pool was small but the beach was just across the road.
The surrounding area was quiet with the main shopping/food area a short walk away.
Would definitely go back again.

I was a bit worried about going to Portonova Apartments when I read the review on this page, however our 2 bedroom apartment was spacious and clean, the kitchen was a bit old fashioned and utensils were rare (not a corkscrew for my wine) but I didn’t intend to use the kitchen anyway. Maid service was every day with clean towels. The poolside snacks/bar were fine for lunch (doesn’t open till 11am) but we preferred to go out to eat at night. The pool area was washed every morning and pool skimmed by attendant. The kid’s pool was a bit small, but my two kids age 7 and 5 had a great time. The apartments look over to a marina if you are situated to the front of the apartments, the beach was right next to he marina, so a 2 minute walk took you there. Entertainment wasn’t up to much, but the kids were kept occupied by the entertainer at certain times throughout the day and it was adequate for them. Plenty eating-places and bars close at hand, if you want the busiest part, it’s only a 10 minute walk away. I didn’t have any problems whilst staying here, and the staff were helpful and friendly.

Booked from www.superbreaks.com paying £189 for a 3 night stay with 5 adults in an apartment on a Stag do, works out less than £40 each and about £13 per day each!
Found accommodation to be very good, good pool bar, friendly and helpful staff, overall experience very positive. Brilliant views over the sea and good location although got taxi back at nighttime, cost about 5 euros. Easily walkable into Magalluf within 20 mins, but not walking back after a heavy night! Would definitely book again and go back.
Also check out Legends Bar on Cala Galleon, Near BCM's, opposite side to Mrs Doyles. Very sensible prices and a good atmosphere with Dave and Nita as good hosts.

Accommodation very poor, everything falling to bits. Doors and windows will not close properly, letting in all the mozzies.
The kitchen must have dated back to the 80's and was rotting gently away, cooker only half worked. The bathroom tiles were mostly cracked. Furniture shabby but at least it was clean. The whole complex is very run down and in need of serious renovation.
There is NOT a restaurant or snack bar, it has close down. It was a cheap holiday so I suppose you get what you pay for.