Gran Costa Real Hotel

, Cancun
3.5 star Map this hotel
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Beach/water Barcelo Barcelo Costa Cancun Beach check the pirate ship, dancing and dinner,
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Gran Costa Real Hotel Reviews

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Perfection!!
10 / 10
Sep 2010, soozywoozy17

8 readers found this review helpful

My partner and I went to this hotel for the second time in May and could not have enjoyed it more! The staff were so friendly even when dealing with very rude customers!!! They all had very good english and could not do enough for you. After speaking with several of them... more

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Disapointing!
1 / 10
Aug 2010, Becca

2 readers found this review helpful

The hotel was described as a 4* luxury hotel by Thomas Cook, when we arrived we were disappointed to find our room unexceptable, we had specifically asked for a non-smoking room and it was evident that the previous guests had clearly smoked in the room. After waiting two... more

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Great place to stay
9 / 10
May 2010, Andy

1 reader found this review helpful

Hotel was spot on, rooms spotless, food great, all service was perfect. Would go back tomorrow.Staff all very plesent and tried their hardest with english. Well worth a visit.

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its all about the game and the way you play this game
9 / 10
Mar 2010, twibbles

10 readers found this review helpful

me and 7 other mates stayed at the barcelo costa in july 2009 for 2 weeks. we were all aged between 19 and 22. the swimming pool is massive adn there are loads of sunbeds. the beach is really good and also has plenty of sunbeds. there is a cool beach bar aswel which is... more

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Nice...but could be better...
7 / 10
Jun 2009, nemp86

14 readers found this review helpful

I got back from Mexico about 16 hours ago, and we stayed at the Barceló Costa Cancun. The hotel itself is really nice, although reception staff were not overly friendly or helpful the few times we needed advice, but think that’s just dependant on who was on the desk at... more

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I Want to move!
9 / 10
May 2009, chriss106

4 readers found this review helpful

Cancun Mexico every minute was a dream. the hotel was perfect, the staff were so friendly and bent over backwards to keep you happy. we were sitting by the pool and when you finished your drink the waitresses came straight over and asked if i wanted a refill. the clenliness... more

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exceptional
10 / 10
Apr 2009, rcody

3 readers found this review helpful

just returned from my first visit to cancun and couldnt of asked for a better place to stay , the staff are amazingly helpful and friendly especially pepe from the albatros who is probably the nicest person i have ever met , the hotel is always spotlessly clean , the food... more

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Great Spring Break
9 / 10
Mar 2009, sparks88

I had a wonderful spring break experience at this hotel. During the spring break season I would not recommend it for families with young children or seniors looking for a quiet relaxing spring break. The hotel is beautiful, with a large pool and a small but picturesque... more

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money stolen
1 / 10
Feb 2009, nicolanicola

4 readers found this review helpful

the hotel was lovely, but with in the first 4 days into our holiday my cardigan was taken from the room. we had a safe deposit box in the room with all our money and personal items in. it wasnt until we were on the flight home when we saw my partners and my wallets had been... more

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going back this year
8 / 10
Jan 2009, misschief86

1 reader found this review helpful

we visted barcelo costa cancun in july 08 we had a fantastic time room was clean, people were very friendly and the overall feel of the hotel was brill....the only problem we had was the balcony problem as well we had the little one and all you could do was stand up in it... more

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Mexican Wave? - wave this one good-bye!
2 / 10
Nov 2008, Jeff Beastall

1 reader found this review helpful

Don't book this hotel if you enjoy some parts of your day on a balcony. In fact, don't even book it at all. Arrived after long flight from UK into the heat of the day, we were allocated room 415 which was dark and fusty and in a corner. After compaining that the room was... more

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My wife and I stayed at the Barcelo...
10 / 10
Oct 2008, Mr K McCarthy

4 readers found this review helpful

My wife and I stayed at the Barcelo Costa Cancun for a week at the end of September. This is a mid range hotel that really punches above it’s weight, we had a fantastic week that exceeded our expectations. While the hotel has a large number of rooms it is compact and... more

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More Traveller Reviews of Gran Costa Real Hotel

Fantastic hotel!!! from A TripAdvisor Member
Me and a lot of friends came back from cancun on the 28th october 2002, and we loved every minute of it, we went out there for a wedding which was beautiful, the costa real was a great place to stay, the staff are ecxellent and so friendly the rooms were great, the beach and pool were wonderfull and we enjoyed the food lots!,there were a lot of americans there when we stayed so we met so many interesting people with lots to talk about, we have a great stay and have booked to go again next year, staying at the costa real again, i recommend real resorts to anyone visiting cancun,
The Costa Real was wonderful! from A TripAdvisor Member
My boyfriend and I just returned from a 7 night stay at the Costa Real in Cancun. This was our first trip to Cancun and we so enjoyed our stay. The Costa Real was wonderful....the service was excellent, the food was great and the scenery is amazing. I had read in other reviews that you will notice "thin walls" and some noise between rooms...and I would say this is true. But, that is the only negative we would have. They do an excellent job of maintaining the beach and pool areas. The beach is smaller but very very pretty. We will definitely be going back to Cancun...and when we do...we will be staying at either the Costa Real or their sister hotel, the Gran Carribe Real. I would definitely recommend these resorts!!!
Wonderful Place to stay from A TripAdvisor Member
The Costa Real was absolutley a great place to stay. The staff is very helpful and friendly. The gift shop is a very good place to get some souvieners,(reasonably priced). Be sure and meet Hugo, he is so polite and very helpful and friendly. The food was really good. (All inclusive was a great thing to have). The hotel is beautiful. They always have music going, wonderful entertainment. The cleaning ladies do a great job. I was very pleased with my stay. I didn't care to much for the beach area. I prefer the Caribbean side,(much prettier) The Grand Caribe is there sister hotel (a 5 star) in the all inclusive you can you their facilitys too. Either hotel would be a great place to stay.
Honeymoon Heaven! from A TripAdvisor Member
My husband and I recently stayed at the Costa Real for 2 weeks in August 2002. It was our honeymoon and we could'nt have wished for better, the service, the staff, the room and most of all the strawberry daiquiris!!!!!!
Great Hotel from A TripAdvisor Member
My girlfriend and I recently spent 5days and 4nites at the Costa Real in Cancun. Not long enough! We were prepared for having only an "ok" time and an "ok" type of hotel in Mexico. We had stayed in Rosarito Beach in Baja before so we did not expect much. The Costa Real was Great! The staff were extremely friendly and helpful. Also, for those of you worried about a language barrier, at the hotel, there is none. Almost all the employees spoke good english, which was surprising. We stayed in a pool view room with a balcony and a little kitchenette. The pool is nice and clean and the beach is powdery white. We had the all-inclusive package but I suggest you eat and drink around town too. The food at the hotel was good with a changing buffet for every nite. And $14 xtra for lobster is a great deal. The drinks are kinda watered, but hey, you can get as much as you want. My suggestion, drink early in the morning before you eat, lay out under the sun by the pool and don't move. You get a better buzz that way! It was the off season for Cancun so there were not as many people. The entertainment staff did a great job in showing everyone a good time. They also had an on-site tour professional available to help you decide what to do and where to go. Try the Chichen Itza tour and climb the pyramid. Overall, we had a Great time and Highly recommend the Costa Real. Great hotel, great staff, great amenities, great trip! Can't wait to go back.
Can't Go Wrong from A TripAdvisor Member
We booked our trip at the last minute and had no expectations...we went from September 4-7...the other reviews said "you get what you pay for", but we were happily impressed. This resort is for sure your best value in Cancun for a short stay...it is smaller than most, and may lack some features like tennis courts, etc. but if you are looking for a place to relax, this is it! The staff is unbelievably attentive and warm, the food is amazing and the atmosphere is very welcoming. Having been to the Bahamas, the Dominican and other parts of Mexico, Costa Real was one of our best vacations! For a great beach, a great pool, great food,great staff, and a great value, this is the place!
had a fantastic time from A TripAdvisor Member
My boyfriend and I stayed at the Costa Real in Feb 2002 for 1 week (definately not long enough) We had an amazing time! The hotel was nice, pool was never too busy and the beach was relaxing. The entertainment staff was great and everyone had a blast with them. We met 2 girls that we still are friends with to this day, and hung out with them and a few others for most of our stay. The food wasn't the greatest, but nothing to complain about, they had a few really good things. If we were palnning on just lying around the beach all day, we usually went to the Gran Caribe (the 5 star sister hotel) The beach there was amazing!!!!!! Neither of us have any complaints about this hotel, and we hope that if you choose to stay here, you have as much fun as we did!!!!!!!
Fantastico from A TripAdvisor Member
I have never stayed in a hotel where the staff make you feel so at home, Good Food, Lots of Drink, Excellent Staff, Good Company what more can one say!
The Best Hotel in Cancun for the price from A TripAdvisor Member
Had an excellent time. The Hotel staff was very helpful. The bartenders are the best in the hotel zone. A very special hola!!! to arturo and albert at the beach bar tell him the guys with the binoculars sent you.
I Loved It!!! from A TripAdvisor Member
My husband and I went to the Costa Real for our honeymoon. We had a wonderful time. The staff were curteous and helpful. the all-inclusive made the trip more enjoyable because we paid one sum at the beginning and didn't have to pay everytime we wanted something. We loved it so much that we are planning a return trip for our anniversary.
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Gran Costa Real Hotel also called

  • barcelo cancun
  • barcelo costa
  • barcelo costa cancun
  • costa real cancun
  • gran costa real
  • Address: Boulevard Kukulcan km. 4.5, Lote D7 5 Zona Hotelera, Quintana Roo 77500, Cancun, Mexico
Brilliant4577 Good3420 Average2228 Poor1156 Awful1133
Traveller Rating:
7.5 / 10
1,514 reviews
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Hotel AmenitiesHotel Description
  • All-inclusive
  • Bar/lounge
  • Beach
  • Continental Breakfast
  • Fitness Centre
  • Free Parking
  • Kids' Activities
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 357 — More Amenities
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Gran Costa Real Hotel travel tips from your fellow travellers
  • albatros resturant , pirate ship must do , dolphin discovery - by rcody
  • Great Nightlife and some nice little markets to visit during the day. - by nemp86

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