Qawra Inn Hotel

2 readers found this review helpful

My husband and I visited this hotel 8 years ago and it shouldve been condemned as a health hazard back then. I am astounded to see the place is still open - worse than that, it has been rebranded! Dont be fooled people. This place is hell on earth. On arrival at the hotel the lobby area was in chaos. An array of angry guests demanding to be moved. No such luck for us im afraid. We had booked all inclusive, which was a huge mistake. We woke one morning to a knock at the door, to be told the corridor was flooded and not to use the toilet. Fortunately there was a step up into our room which meant that our belongings were saved from the sewage that soaked the hallway. The dining area was in the bowels of the hotel and smelt pretty similar. We couldnt eat there. The afternoon we arrived we decided to sit by the pool. It was very unclean, smelly, sticky and the water was opaque. Each day we took the bus to the nearby beaches which was a welcome relief from the turmoil in Palm Court. It mightve only be cheap, but we certainly got more than we bargained for. Such a shame that this hell hole is our enduring memory of Malta. Never again.

2 readers found this review helpful

3 Rooms later we gave up trying to get what was wrote on the tin , beleave me you will not get a room with everthing working ,
As for food my god u would nt let your dog eat off the plates ,
Plates always dirty cuttlery the same , one morning while waiting one of the staff helped him self to a handfull of serial out of the serial serving bowl , no gloves on just dipped his hand in and grabbed a hand full ,
This was the standard of everything about the place,
The pool and sunterrace are also disgusting
Please Please Please do not go here !!!!!!!

2 readers found this review helpful

This hotel provides basic accomodation at a very good price.
On reading previous reviews we were on the point of cancelling the accomodation but decided we would judge it for ourselves.The fabric of the hotel is as described below but we were relieved to find our bedrooms were clean and the air conditioning was working well. The towels and bed linen were changed after three days.
On our arrival,we were not impressed by the restaurant however,standards rose, carpets and lift were disinfected, cutlery polished, crockery inspected and room cards checked. Staff attitudes to Customer Service also changed.
The food was plentiful although you have to be selective .
We did not use the pool and it wasn't inviting (see comments below).
This hotel is ideal for anyone looking for a cheap base to explore the island.

2 readers found this review helpful

OH MY GOD THIS PLACE WAS ABSOLUTELY FILTHY AND STUNK !!!
we arrived on friday night 12 th august about 10pm. tired and hot.the lobby was full of people complaining two minutes later we knew why.there was a terrible stench and the carpets stank and were all old and filthy dirty.
we were given our key to our room, which wasnt a room but a broom cupboard with a bed.filthy dirty and the smell was making us all ill.we had to goout and have a drink to get air.the air con never seems to work at the inn as everyone was complaining about it.
we got back and lay on top of the bed fully clothed and did not have a wash as the bathroom was louse bound.
not been cleaned for months.
breakfast was awful no clean cutlery or crockery fine if you want to end up in hospital.
the swimming pool was green and slimey yuk !!!!!!!
you can share breakfast with the pigeons eating off your plates. walked out at 7.30 am couldnt stop any longer wennt to club riza and what a palace absolutely five star. PLEASE PLEASE DO NOT GO !!!!!!!!!! FIND ELSEWHERE.
IF YOU STAYED AT THIS PLACE IT WOULD PUT YOU OFF MALTA AND IT SHOULDNT MALTA IS A BEAUTIFUL STUNNING ISLAND.

2 readers found this review helpful

i recently went on my 3rd trip to malta,fantastic island fantastic people.on arrival i could not get my hotel til the following day,so booked into the qawra for 1 night just to fill in,thats where the nightmare starts,the reception is chaos,there was 11 of us,we had booked 5 rooms,2 triple,2 double and a single.they tried to give us 2 rooms.when i said we had paid for 5 we had to wait for nearly half an hour to be sorted out.then we were given 3 doubles,1 triple(broom cupboard)and a single.we had to sleep 3 across 2 single beds.thank god it was only for 1 night!
the reception was the cleanest part of the place,the smell was just undescribable, it was filthy, the brown carpet throughout was curling up all over the place.the bathroom tap wouldn't turn off and there was a brown sludge running down it.
we had read the reveiws before we went and thought it couldn't be that bad,and we were only staying 1 night(that was too long,next year i'd rather sleep on the beach).there were notices all over the place saying don't leave anything of value in your room,how can you go on holiday and not be able to leave anything in your room,we didn't even open our cases,we were worried something might get into our clothes.
we had read that the breakfast was the best bit about the stay,well that was rubbish as well,the restaurant was filthy and we couldn't find any clean cups,plates etc it was all disgusting and if you ate there you would spend the rest of your stay at the hospital with severe food piosoning.there were pigeons eating off plates,out on the terrace and the staff just didn't seem to be worried by it,(they probably cleaned up better than the staff!)
then if you went outside,the swimming pool was green,with a film over it,i wouldn't of let my dog swim in it,for fear of catching something,the sun beds were filthy and the green carpet around the pool was minging.
we checked in at 10 pm and by 7.45 the next morning i couldn't wait to get out,
if you live in a squat at home then it will probably still feel like your roughing it!!

2 readers found this review helpful

Well i wish i would have beleved what I read on it.I read these before going away to any hotel and sometimes you thing, well it cant be that bad .....I got news for you this place is as bad as it reads. Sorry to have to say it if you booked it. the only -reasonable - thing there is the cleaning staff are trying {not very hard but they are trying}the maintance guy I take my hat off to him, I so the sheet of work he had for that day and it was only 8am
That hotel made my vist to Maltal the first and last.
it has just but me off going back there. the money we put to one side to hire a car and see the place went on meals out. which I MUST SAY we had some good meals out
The meals in the hotel where .....un eatable but may be that was just me.Any way good luck to anyone going there

2 readers found this review helpful

My Husband & I booked this hotel for 2 weeks in July/August 2001. I have to be honest a didn't check any reviews what a mistake that was.
Having arrived at 12.00pm we were told the room would be ready at 2.00pm, as it was being cleaned, so we had a walk around the resort & went back to collect the key. Another couple were checking just before us & went off to their room only to return straight away as they had been put in a room that was already occupied.
We collected our key & made our way along a smelly corridor - on first inspection the room seemed ok but upon checking the bathroom I found a lump of hair in the bath drain.
We decided to make the most of it but at breakfast the next morning it was difficult to find clean cuttlery & the food was not better.
We did stay another night but then moved hotels.
Malta is a lovely place & the people are very friendly & we would go back but would never set foot in the Qawra Inn again

2 readers found this review helpful

the whole place needs shutting down! wether its cheap or not,DON'T stay in this hell hole! we never ate there filthy all over. 100% yuck!!!

3 readers found this review helpful

I've been to Malta many times and have stayed at the Qawra Inn and at the Venus (formerly Ruben Court). I find it to be overall very good value for money. The location is perfect, near the bus terminus and it's easy to get anywhere on the island. Ok, the place may need a bit of refurbishing - I think the carpets and some of the fixtures look very old and worn, but its basically clean, the rooms are cleaned daily and there are fresh towels and linen. The rooms are basic but very comfortable and there is a good selection of food at the buffet. The staff are very helpful and friendly, particularly the night receptionist, Mario. (He used to work at the Ruben court) He's helped me book holidays and is always very helpful, polite and friendly and enjoys having a chat and a laugh with the guests. He gives very good advice and suggestions of interesting places to see in Malta. I would give him 5 stars for great customer service.

2 readers found this review helpful

Please notice my warning, never ever go for holiday to Qawra Inn Hotel/Palm Hotel, the worst in all the island, disgusting dirty, horrible accomodation and the food which supposed to be served to swines. Spent there 10 days.Plenty time put complaints, unsuccesfully, even more according my reaserch Hotel cheats customers for years. Room service used to live room the same dirty and stinky as at the arrival, imagine sb hair on the sink! Curtains not washed for years, bedding as in NHS hospital, furniture and walls/flooring making a holiday a horror. My belongings were stolen, including my medication - staff cleaned up their hands! Kitchen staff used to leave us dirty dishes on the tables, never seen so many unhappy customers, we had to check every cup and plate as they were cleaned badly. Generally low customer service, never believe their 3stars, this "hotel" must be closed down!