Villa Sphendone Hotel Istanbul

Dear Mr&Mrs Zamfirescu We would like to thank you for your encouracingpleasent sentences. Hope to host you again. Kind regards, Deniz Tufekci Manager

Some comments on about the review of our valued guest from Chiccago; First of all we would like to thank to him for his nice compliments about our room quality, in size and decoration aspect. 1-Building at the backward; ''...back alley with abbandoned and burnt out building...''A 170 years old historical wooden house one of the best example of 19th century Istanbul's wooden building architecture ,is kept and preserved by the stateHope in the near future Municipality or the Ministery of Culture will have enough finance to renovate this building which is next to our neighbour building.We know that many of our guest couldn't resist to take the picture of such buildings in Istanbul.I think the culturel differences and the differences of ''value'' concept between two cultures(European and American) may sometimes can create such disonances.We can not say either old is bad and the new is good or opposite, that is the taste.!! 2-Breakfast;according the our records, our valued guests received only 1 breakfast out of 4 morning,and paid 16euro including tax.Cofee,tea,juice,bread,honey,4 type of jams,egg,butter,salami,3 types of cheese,cucember,tomato,2 type of olive,saussage in all best quality made almost all our guests happy. 3-Of course we accept credit card ,but system accept only the proper one.A card which its magnetic system is defected, surely be rejected by the pos machine.We use the pos apart given by the banks and all hotels,restaurants,bars use the same type and model of pos machines.T chek the defect, our staff used their own card and showed him that their card is accepted while his credit card is rejected by the pos machine.His second card was not defected as the first one but unfortunately has out of credit. 3-Telephone;Our all rooms have telephones, in Turkey wide,local calls from our rooms are free of charge, and for ınternational calls ,our guests must contact to our reception to be able to be connected with international lines. 4- 4 seasons hotel is one of the best hotel in the world and 5 times more expensive then our room rates,it is about 500 meter to our property and we are located on the same radial concerning distance to Roman hippodrome.(please visit google earth/Istanbul/sultanahmet) 5-Tv;we have satelite system ,able to capture 1634 international tv channels, only 34 in Turkish, 118 in english language.We don't have any porn adds(it is illegal in Turkey) or pay tv in our rooms or tv channels. We would again like to thank to this gentlemen from Chiccago for his comments,and the grade''2'' of course will be properly evaluated by our previous or potential guests in the future.Our previous guests's evaluation was around 5 out of 5 untill this review. Certainly we would like to see and host him in our property and will create some time to explain him the facts. Kind regards, Deniz Tufekci