Pueblo Torviscas

1 reader found this review helpful

A group of us went to this hotel in August for a week, we had a brilliant time. The hotel itself was well equipped. The pool was great, room was great, beach was great. We enjoyed the local nightlife and the hotel is really close to the nightlife yet you don't hear it at the hotel.
We enjoyed several eateries near the hotel and several more bars. The atmosphere was great. We had a good view from our balcony although it was not a sea view. We could view part of the pool area. The nly problem we found with this hotel is that the food was not good and very over-priced. Theyhad a lot of local competition from the bars and restaurants near by so we didn't eat at the hotel after the first time.
We had a great time and would recommend this hotel to groups, couples and families. Its in a great location and has something for everyone. A top of the range hotel.

We have just spent a superb 2 weeks stopping at the Pueblo Torviscas. After a lengthy delay at Manchester we arrived & was greeted by the duty manager who was polite & sympathetic about our delay.
The accommodation is basic but clean & well maintained, the only gripe was that these apartments have no air conditioning.
There are 2 good size pools that are cleaned daily. There is entertainment on in the complex at night with the local acts that do the circuit like Elton John, Abba etc.
There is a pool snack bar & an excellent restaurant that serves good moderately priced food, the location is that good that within 5 min's walk you can cater for anybodies needs.
The beach is clean tidy with crystal clear water that my 3 year old loved.
The hotel staff were willing to assist to any query we had, overall if it’s a family holiday with a bit of something going on to entertain all, then I would recommend this place to anybody.

1 reader found this review helpful

The best thing about these apartments is the location (even though it's about 15 minutes from centre of Playa de las Americas) everything you need is close by.
You have two good beaches within a minute walk of the apartments; in fact the closest is just a matter of walking down a couple of flights of stairs. There are several supermarkets close by including an asda around the corner.
There are hundreds of restaurants within a 5 minute walk, including Burger King & a beach front McDonalds.
The apartment itself was clean a spacious, we had a studio which had a kettle, fridge, microwave, sandwich maker, pay TV, etc. Balcony wasn't brilliant, but we had a sea & volcano view, so can't complain.
The complex itself is quite large, 2 pools, 2 bar, 1 restaurant/cafe, 1 snack bar, 2 pool tables, etc. The pool was cold and quite dirty, no one went in it apart from us, but they may be due to their age.
When we went (Feb. 2007) it looked like SAGA had invaded the apartments, it could have been the time of the year but it was eerily quiet at times when we walked past the pool (like a seen from the birds, just replace birds for 60+ year olds) but they were friendly(ish).
The staff are not the best; they really need to go on a customer service course. They seem unhappy if you dare to ask a question. After an unpleasant check in (I think we interrupted her dinner) we tried to stay clear.
I would recommend these apartments if you are just going to sleep their & go out everyday to the beach, water park, etc. It's not one of those places you can feel comfortable just staying by the pool.
It's good but not right.

1 reader found this review helpful

What can I say these apartments are great, good sized rooms, 2 large pools for the kids and activities in the day by the pool.
Apartments are standard but very clean and great for self catering, towels changed 3-4 times in the week.
They are in a great location just 5 minutes to the harbour, there are lots of good restaurants down there, try the Irish Rose its always busy, staff are friendly and the food is excellent.
The beach is just down some steps from the apartments, and lots of shops nearby although some having a refurb at the moment.
I would recommend these apartments to families and couples. I will definitely be going back in the near future.

2 readers found this review helpful

Having been to the Pueblo Torviscas Apartments for the last 3 years for Christmas & New Year, I can only say that it is one of the best European complexes I have stayed on.
The restaurants are great as are the staff and they go out of their way to help you. At Christmas it is like a big family gathering with people returning year after year and the atmosphere is brilliant.
The apartments are close to all amenities, restaurants, bars, beaches etc and for people who like to shop they cannot go wrong with the market & San Eugeno just along the road.
There are also some great walks, and if you go through Fanabe to the end there is a terrific fish restaurant down there.
We are getting ready to go over in a few weeks for our fourth year, and I can't wait!!

1 reader found this review helpful

On arrival at the Pueblo Torviscas we were impressed with over-all look of the buildings and gardens they were beautifully kept.
The reception staff were friendly and we were in high spirits! However... we knew from other reviews that the apartments were basic, we were fine with that, but our apartment was pretty dark and dingy, had pretty awful decor and as we entered there was a musty smell, almost like the apartment hadn’t been aired for months.
The apartment was clean everywhere else though, and because we were self-catering we were only using the apartment as somewhere to sleep and shower in.
It's a pity about the actual apartment, because the surroundings are so nice and luxurious looking!
We loved the location, so close to beaches, markets, restaurants and bars.
I would recommend going down onto Torviscas beach front for your evening meal, there are some excellent restaurants down there.
Watch out for the "scratch card" touts!, They are awful, rude and wont take no for an answer, we were "pounced" upon quite a few times, and not even the really quiet areas are free from them, also we were soon to work out that they work in pairs, BEWARE!!
Even the restaurant touts were friendlier than these lot!

Firstly must say I really enjoyed holiday at Torviscas. Very close to beach and amenities, weather was fantastic great time had by all. The only thing that spoiled our stay was when we visited one of the on site restaurants (44 regent st) service was slow, food was cold, attitude of staff miserable.
As these were new owners starting on a new venture we tried again only to be disappointed again. Luckily the pool bar offered fine food served with a smile made our holiday thanks to all at pueblo Torviscas.

Everything the other two reviewers said is true. The location is excellent, with many restaurants, shops and bars in the immediate area. There is even an ASDA, but its actually corner shop.
The thing which stops me from giving this place a higher score is the lack of a double bed. Which when the place was full of couples is something that should be standard in at least 50% of the rooms.
When booking the holiday we were not aware that if we wanted a double bed we would need to specify it. This would be fine but we are a couple and we went into the travel agents to book it - Going Places, Borehamwood. It was obvious we were a couple looking for a holiday together. The travel agent should have said we could have asked for it, or told us it would not be available if we didn't specify it at that time.
Thomson's rep out there told us it was 99% 2 single beds in the Thomsons apartments in Tenerife. Next time we wont book Tenerife with Thomsons if they don't have any double beds.
* Weather *
It was sunny every day and 30'C-32'C. A gentle breeze on some days.
* Beaches *
The beach is 1 minute walk from the apartments. The sand is blackish in colour due to Tenerife being an island created from a volcano (Teide is volcano name). It's not active but it does mean the sand on most beaches is black, and a bit rougher than golden sand. But its not a problem because there are so many beds to lie on. The beds are 6 euros each. We just used the free ones at our hotel pool.
* Shopping *
Many shops in the area plus a large Market is right outside the apartments.
* Walks along sea front *
There are many well surfaced paths, which are wide and have restaurants, bars, shops, all along the sea front. Perfect for getting a bit of shopping, watching the boats, other people, working on your tan while getting essentials.
* Quad bikes, Motorcycles, Jet Skis, Whale/Dolphin boat trips, Pedaloes, etc etc *
All of these can be arranged either in the apartments at reception, or for a better deal go outside and slightly to your left, down the steps to the sea front. Then turn right and go along the path until you get to the nearest WSC (Water Sports Centre). This is just a permanent wooden hut big enough for two people to work inside. It has booking facilities (mobile phone and voucher booklet) for all the activities and they also know all the best deals.

This resort has to be the best we have ever stayed in the apartments are spacious and clean.
The pool area is fantastic with no shortage of beds and activities throughout the day i.e water polo, a quiz sheet handed out by the pool everyday, French bowls. Dean - the entertainments manager was always good for a laugh as well.
There are also plenty of restaurants and bars within the complex and the Happy Hour at 1 euro a pint was hard to beat.
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Also all the staff within the complex were very friendly and couldn’t be more helpful - when we would go to one of the bars within the pool area called Manalo's for a drink in the afternoon he would give us complimentary food.
I would recommend these apartments to anyone.