Hotel Los Gigantes, Los Gigantes, Canary Islands

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User Rating:
7.5 / 10
(26 User Reviews)
Hotel Class: Hotel Los Gigantes Studios ReviewsHotel Los Gigantes Studios ReviewsHotel Los Gigantes Studios ReviewsHotel Los Gigantes Studios Reviews

Hotel Description:

The Hotel Los Gigantes was an obvious choice for Thomson Gold. Its beautiful location and lovely rooms have guests coming back year after year. Staff keep the grounds and building spotless.
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Hotel Los Gigantes Reviews

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" home from home "

The Hotel is very good,excellent location,clean,friendly,very relaxing,staff very helpful& pleasant, food good,nothing is too much trouble you only have to ask.
Manager works very hard to ensure hotel is running smoothly and is always asking if everything is alright, he is a very pleasant gentleman and seems genuinely concerned if anything is wrong and soon puts it right.
There are no children and no lager louts
We have been 6 times now and already booked to go again we have been many places abroad but still come back to Los Gigantes Hotel we feel so at home there meet lots of people dont find they are clicky at all
Yes people queue for sunbeds but we have seen them do this at every hotel we have been to alot worse than this Hotel
The entertainment could be better but overall its still the best Hotel in Tenerife

Advice: Read reviews but best of all try it yourself what one likes another wont no two people are the same

Activities:

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  • User Rating:
    9 / 10
  • Date of Holiday:Mar 2009
  • Board Basis:Half Board
  • Tour Operator:Booked Independently

" Very dated and Shabby "

We have never written a review before but want to warn people before they book not to expect the same 4 star gold standard that they may have experienced in other locations.
I am sure this hotel was once very good but it is desperately in need of refurbishment and a good clean of furnishings. The reception carpets were dirty and badly stained, the sofas dirty and had cigarette holes in them. The bedding was worn out. The rooms on one side of the hotel look out over a road and noisy bars. We moved hotel!

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  • User Rating:
    4 / 10
  • Date of Holiday:Apr 2009
  • Board Basis:Half Board
  • Tour Operator:Thomson

" Good for veggies "

Nice place. As a vegetarian I was relieved to find the food at Hotel Los Gigantes more than adequate. There was a wide choice at both breakfast and the evening meal, and generally I really enjoyed my meals. The fresh dates at breakfast were seriously missed when I got home. My carnivorous partner didn't like the food as much as I did. The staff were nearly all very pleasant indeed. The place was clean. We had a room on the land side, and although the view was interesting and not at all unpleasant, at night there was quite a bit of noise from the bars etc near the hotel. If you can afford it, get a room on the sea side, which should be quieter and have beautiful sea views across to La Gomera and the sunsets. Anyway, we are going again this year, same place, same time. PS Tenerife is brilliant for walking. Hire a car and the island is yours.

Advice: Nice small town.

Activities: The island is beautiful away from the tourist strip.

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  • User Rating:
    8 / 10
  • Date of Holiday:Apr 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" thomson gold entertainment not ........... "

this hotel is the worst thomson gold hotel for entertainment i have ever stayed in.hotel is very clean and the food is also good.

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  • User Rating:
    8 / 10
  • Date of Holiday:Oct 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" Stayed at this hotel recently, first... "

Stayed at this hotel recently, first time of booking a Thomson Holiday and not at all impressed. The hotel was dated and seemed to be stuck in a late 70's timewarp. Several of the public rooms could do with refurbishment. The food was so so - glad we only had a week to sample the food as it was unadventurous and quite bland - it would have become boring to endure more of the same on the second week. Breakfast was quite often only luke warm. However, the bedrooms were very clean and towels were changed regularly.

A considerable proportion of the other holiday-makers were obviously regular visitors and seemed to know one another. They tended to all stay together, quite clicky.
The queue for the sunbeds in the morning had to be seen to be believed. They were queuing by 7.15 a.m. for 8.00 a.m. (when the outer door to terrace opened) and then it was a mad dash to grab the sunbeds and put your towels on them. A bit like running to catch your train/bus in the mornings on your way to work. People seemed to think they should have the same beds every day of their holiday even when they didn't use them all day - how selfish can you get!!! This seemed to be the regular visitors that were the worst offenders. My husband and I endured some mean looks and on one occassion my husband spent a good part of the day with someone's feet practically in his face because we had taken the sunbeds that 'belonged' to their party. They only had to explain and we would quite happily have swapped with them. Really the hotel staff need to deal with this major problem urgently. We've never experienced anything like it before and neither had some of the other guests we spoke with.

The entertainment was appalling. The resident group were awful. The rest of the evening entertainment was provided by the 4 holiday reps. They did try really hard but were certainly not singers or dancers and Thomsons' certainly believe in getting their moneys worth out of their reps. There were only two non-resident groups in the seven days and it would be more of the same if you stayed a second week. Help!!!

The area itself is absolutely beautiful, the views are outstanding. The village is small and very clean and the bus service runs to time. Its also well worth taking a trip to see
the whales and dolphins although cheaper to go on local boat trips rather than pay through the nose with Thomson.

All in all this Thomson Gold Hotel could not, in our estimation, be classed as anything more than 3 star. Certainly not worth the £800 we paid each for 1 week half board!!


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  • User Rating:
    5 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" Just returned from a wonderful... "

Just returned from a wonderful holiday in the Hotel Los Gigantes. This was the first time in a Gold hotel and we have been completely sold. The Hotel itself was lovely, clean and very friendly. Sun beds were available at any time of the day, I mention this as according to other reviews this has been an issue in the past. Los Gigantes is a very quiet resort so if you like something a bit livelier then it may not be for you, however, there is another resort not too far away and is an easy taxi ride or about 20 mins walk, just ask the reps or any of the guests for directions. In that resort is Route 66 bar, and on Sunday, Tuesday and Thursday the duo 'old dog new tricks' play. Bob is an amazing guitarist whilst his partner really belts out songs ranging from Layla by Clapton to I predict a riot by Kaiser Chiefs. The trips are quite expensive but can get them cheaper outside of the hotel, however, the extra cost does bring extra comfort so it is entirely up to you. Dolphins and whales excusion was fabulous as was the day trip to 'la Gomera' Teide by night was good, there wasn't a sunset due to the 'la cleema' dust cloud which comes up from Africa and causes a hazy effect in the resort, and I would have preferred more stargazing, but it was still a great night. Chris of Colour Tours provides witty commentary and of course the champagne flowed. The whole holiday was geared to you and your comfort. The only niggle is that there is waiter service only on the terrace at night and so you can be waiting for 30 mins for a drink. The Hotel are building a spa at the moment so some clients were unhappy with the noise but to be honest we didn't think it was a problem. The reps worked hard and compared to the type of entainment we have been subjected to in the past it was refreshing to see quality stuff. The pools aren't very big and I thought this may be a problem but it wasn't and the small pool area was lovely. I would stay at the Hotel again but only at this time of year when there is varied age range and because of the peacefulness of the place.

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  • User Rating:
    9 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" Hotel was good but for a couple of... "

Hotel was good but for a couple of points, yes the food was ok but only if you want meat and 2 veg every day if you want canarian food forget it, air con only on between 5 and 7 and again between 10 and midnight great if you want to get showered and dressed early for dinner, but not after 7 like we do because our room was 28deg at 7.30pm really nice when you are drying your hair!

Our room was clean but there was a wine bottle foil top on the floor for four of the seven days we were there (yes I know I could have picked it up).

Would we return, probably but not intending too. Overall it was a good holiday but we were expecting more from this hotel, certainly not the best gold hotel we've been to.

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  • User Rating:
    7 / 10
  • Date of Holiday:Oct 2007
  • Board Basis:Half Board
  • Tour Operator:Portland Direct

" Fantastic holiday. Tony the rep... "

Fantastic holiday. Tony the rep brill. All the staff great. Food out of this world. Accommodation with sea views amazing. We will be back soon! Owen & Val from south tyneside.

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  • User Rating:
    10 / 10
  • Date of Holiday:Sep 2007
  • Board Basis:Half Board
  • Tour Operator:Thomson

" This is a lovely hotel. It is clean... "

This is a lovely hotel. It is clean and airy. The rooms are generously sized and clean with rooms being cleaned daily.

The food is delicious and the staff do all they can to ensure you enjoy your meals. The staff in general throughout the hotel are always polite and will always acknowledge guests, often with a few words even if it’s just to ask if you are enjoying your stay.

The manager is a wonderful man who does his utmost to ensure that the hotel runs efficiently at all times and who treats guests with great care, politeness and genuine concern and interest.

The two pools are good with plenty of sunbeds and parasols, and for a small refundable deposit you can have fresh pool towels whenever you wish, so that’s one less thing to pack!

The entertainment is good. Daily activities that whilst aren't mind-blowingly taxing are nevertheless good fun; the evening entertainment is enjoyable, obviously it isn’t West End standard but it still good and not only are the performers good, but it is obvious that the Thomson team work hard to put together good shows whether they are bringing in artistes or performing themselves.

The only thing that lets this hotel down is the location. Los Gigantes resort is a little out of the way and it doesn't really have anything to do unless you count the hotel activities. The beach is also very small.

So, whilst we loved the hotel we won't be visiting it again simply because of where it is.

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  • User Rating:
    9 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Half Board
  • Tour Operator:Thomson

" I have just returned from a week’s... "

I have just returned from a week’s holiday at the hotel having booked last minute.
Overall I found the holiday really good with the exception of a couple of points.

Firstly we found the meals a little limited for choice. If you like English then you are okay. If you like a more international choice of menu then you will be disappointed. Also watch out for the eggs at breakfast. They can be a little cold.

Secondly there is always a scrum for the sun beds in the morning. If you are under 60 then you won't get what you want. I've never seen so many turbo charged pensioners.

Having said that my wife and I had a wonderful, well pampered holiday and would definitely return again.

In contradiction to other reviews I found the staff and entertainment really good.

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  • User Rating:
    8 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Half Board
  • Tour Operator:Thomson

" This year is the 4th time we have... "

This year is the 4th time we have visited the Los Gigantes Hotel. We are both in our early 50's but whenever we have visited the hotel there has always been a good mix of ages.

The guests are not "clicky". Because so many of us return year after year good friends have been made and quite a lot of us keep in touch when we come home. It is lovely to meet new people but as the hotel has a lovely home from home atmosphere it seems right that you meet some of the same people at least for a few days of your holiday each year.

We have very busy lives at home and we find the hotel has a most relaxing atmosphere. We never want to go home.

If you can't find something to eat that you like then you have to be a very fussy person indeed. The quality of food is excellent and the way it is presented is wonderful.

We love the place and will be returning at the beginning of next year. Can't speak too highly of all the staff. We haven't come across any that are surly, but a lot depends on how you as guests treat them. We have always found them very friendly and always willing to oblige. On the whole they can't do enough for you.

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  • User Rating:
    10 / 10
  • Date of Holiday:May 2007
  • Board Basis:Half Board
  • Tour Operator:Thomson

" We have just returned from an 11 day... "

We have just returned from an 11 day holiday here. All I can say is what a fabulous time we had.

Treated like royalty, food superb, company great - we are 40 and certainly weren't the youngest there - lovely staff etc etc.

No wonder some people have been going there 30 years and many return year after year!

Ignore any of the bad reports on this hotel - it was fantastic! Can't wait to go again!

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  • User Rating:
    10 / 10
  • Date of Holiday:Apr 2007
  • Board Basis:Half Board
  • Tour Operator:Thomson

" Hi I find these holiday web sites... "

Hi I find these holiday web sites very useful as they tell you everything.

We have just returned from 7 magic days in Los Gigantes we stayed at the Los Gigantes Hotel with Thompson Gold.

When I read some of the reviews on this site about the hotel I was a little scared that we would be the youngest there, that it was full of OAP’s.

Well there were some but they did not act like them. Everyone and I mean everyone was friendly.

We were always greeted with good morning/afternoon/evening by guests and staff as we did to others. No children so very little noise (heaven).

It’s not just the Germans who are up at the crack of dawn to get sun beds, I don’t think this should be allowed and the hotel needs to sort it out.

Hey guys, get used to your wife/partner being kissed by the restaurant staff, it’s there perk or curse of the job I guess!

You arrive at the hotel and identify your bags and then are lead off to a room and your bags are taken care of you are then seated and greeted given a glass of wine and asked for your passports.

Then you can collect your room key and TV remote. Our bags arrived about 10 mins after us and I had to chase the man to tip him (refreshing).

The food is on the side of good you will have to be a really picky eater not to find a good meal breakfast and dinner at breakfast get your eggs first! You will see why! You are always greeted and seated so there are no mix ups!

Los Gigantes is like most of Tenerife on a hill but not too bad. There is a small busy harbour were its nice to watch the world go by and have a stroll on the flat. There are loads of big mullet in the water so take some bread and watch the fight!

We thought this to be a really nice area, although there could be some public seating.

We went out to sea on Gladiator U for 2 hours for 15 Euros each and was well worth it . Saw plenty and they tell you what you are looking at not just whales or dolphins but the type which we had never had before. You get a drink and some nibbles whilst in Masca bay, where you can swim and a certificate when you come ashore, it did get a little cold once out of the harbour.

There is a small beach just up the hill heading away from the harbour on the left identified by the blue disabled parking bays, if you are beach people get there early!

We did the Teide by night to see a sunset over the Atlantic only no one had told the cloud to go away, so we got fog and rain but hey ho!

The meal was really good as was the driver Philip from Cardiff, and the astronomer guy cannot fail to impress you his knowledge was vast. We could have listened to him for hours, he made a poor night great, it was cold up there I mean winter fleece cold.

A couple of snack areas we went to, Little Italy very good and the Bamboo tea rooms, cakes to die for. If you turn left out of the hotel up the hill, there is Simple Simons pie shop and yes he sells pies but also soft bread sandwiches’.

A little further round the corner to the right is the bus stop, your rep tells you all this at the welcome meeting but if you are like us and want to get about on the first day, I hope I have been of some help.

We will be back!

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  • User Rating:
    10 / 10
  • Date of Holiday:Apr 2007
  • Board Basis:Half Board
  • Tour Operator:Thomson

" Just returned from a 2 week break at... "

Just returned from a 2 week break at this hotel found the hotel a bit tired and the evening entertainment boring it always seemed to be the reps that were doing it. Also I would have expected more from the older generation it was like the January sales at 8 o’clock every morning trying the put towels out on the loungers, coffee was cold and so was the tea.

Watch what you pay for if you do excursions from the hotel reps as were really disappointed on two occasions paid lots of money for 2 bad days out what was promised is not what we got.

Found some staff really good to get on with but others were not so pleasant

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  • User Rating:
    4 / 10
  • Date of Holiday:Jan 2006
  • Board Basis:Half Board
  • Tour Operator:Thomas Cook

" We are two of the ones who have been... "

We are two of the ones who have been mentioned as going back to this resort, and this hotel in particular, year after year. We are just over 60 and well under 70 -but were in our 40's when we first went.

We do it because Los Gigantes is a lovely hotel and is in a very quiet and unspoilt area of Tenerife, with lots of lovely little bars and restaurants to discover, to relax in, and to watch the world go by.

The staff at the hotel are second to none,- from the Manager Snr de la Rosa and his assistant, right through the receptionists, to name a few- Vintente, Margarita, Eduardo, Mario.

Major Domo- Snr Juan Thomas and all the waiters (that served at our tables in the lovely airy restaurant which has great views!) Head of the bars, Rogilo and his staff, inside and poolside.

Housekeeper and her willing and cheerful Chambermaids who always have a cheery Hola! to whoever acknowledges them, as they go quietly about their work -to the pleasant pair who looked after the pools.

And yes! We know most of their names because we bother to speak to them, (or rather try to in Spanish) and we appreciate what they try to do for guests, to make the holidays however 'we' want our holidays to be.

I agree that the bathrooms could do with a bit of modernisation, especially the showers, -curtains are a bit outdated now, and a bit more colour in the bedrooms would be good, but as the hotel never closes, how could this work be done without upsetting someone!

As this is a 'Still' group hotel, maybe these modernisation comments and suggestions could be passed to the group head offices? And not blamed on hotel staff!

Air Con will not work if you like your balcony windows open, which we do, but we found, that if reception is informed about any problem, an expert is sent to investigate and fix for you.

The reserved sun beds situation is a problem, we noticed some people will put towels on the beds, at 08.00 and then not use until sometime in the afternoon after lunch, or a shopping trip as late as 14.00hrs, this unreasonable practice needs looking into.

We have not found it clicky, we meet several different people at different times of the year when we go, and usually keep in contact, if only on the Christmas card list.

As several guests go back several times, you are bound to remember someone and say hello, which I suppose could look 'clicky' to others who are there for the first time.

To sum up Los Gigantes hotel is a home from home, with great people, no children under 16, in a sleepy but not 'dead' little town, long my it reign- viva!

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  • User Rating:
    10 / 10
  • Date of Holiday:Oct 2006
  • Board Basis:Half Board
  • Tour Operator:Thomson
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