Catalonia Punta del Rey, Las Caletillas, Canary Islands
Hotel Information
Hotel Description:
The hotel is on the seafront in Las Caletillas, only 14 kilometres from the capital, Santa Cruz de Tenerife. You can enjoy the beauty of the vegetation surrounding the seawater swimming pool and the environment designed by the well-known architect Cesar Manrique.Nearby Hotels Viewed by Other Travellers
Catalonia Punta del Rey Reviews
" An honest and proper review "
Submitted By: nickmc78We booked a week at this resort and we got there on the sunday afternoon. OK the hotel doesnt look much form the outside but you cant always judge on first impressions. We were met at reception by the staff who were pleasant and helpful, sorted out our room. and up we went. can i addd also that the reception area is very large and was noticeably clean and tidy. the only drawback is that it was very warm and there was no air con in this reception area.
The room was very adequate, spacious and clean and tidy. the toilet had a hygiene seal on it and the bathroom was very clean as was the balcony area. room had an aircon unit and a ceiling fan which helped during the hot nights. We opted for the use of the safe in the wardrobe, whcih was 18euro for the week, 10 euro being refuned at the end. Room also had a colour tv and telephone. Most channels were spanish but Channel 10 was the FOX channel and showed most us shows, simpsons/family guy/house/cold/case/ghost whisperer etc so werent short of something to watch now and again.
The shower was really good and powerful i might add and the rooms were cleaned daily regardless of us not putting the little door notice on the outside of the door. the cleaners were corteous and always knocked a few times before entering and they understood fine if we asked them to come back the next day!.
The food was actually very good. to all of you that complain, for gods sake you go on holiday to experience a different culture, not do what youd do at home???? but they had a wide range of fruits meats cheeses for b/fast also including cereals, toast, rolls, croissants and they ddi have sausages (albeit spanish variety), bacon, eggs, beans etc. Lunch was a varied range as was dinner, yes there was some repetetiveness during the week but they have to cater for their market and can i add that the majority of guests at the time we were there were spanish. they also had a fresh pasta and pizza service at dinner which was very nice indeed.
The pool area was spacious with plenty of room and the pool bar small but aduequate. it did get busy but the staff were always very nice and helpful. yes the pool is cold?? but when its so hot in the sun you need a nice cold pool to cool off in.
It tended to cater for the more senior holidaymaker but there were plently of young couples and families there also. there were activities for the kids duringthe day and the entertainment did their best in the evening to try and cater for all.
Overall this was a very nice hotel with friendly staff and good facilities. very clean and tidy and albeit in the middle of a little rural town, there isnt much outwith the hotel but its quiet and peaceful and great if you want a relaxing time on holiday.
Advice: Quiet, peaceful, friendly place
Activities:
Good for: Beach
" As many of the other comments are... "
Submitted By: Mr A CopeOn arrival the hotel was very clean and whilst somewhat dated we were quite pleased. Ok so some of the reception floor tiles were broken and paint was peeling in some areas but we have stayed in far worse London hotels.
The room was comfortable and cleaned daily - quite adequate for us and our daughter. The pool was too cold for us as the weather was around 20degrees and the pool didn’t seem to be heated. The food was acceptable for a 'Spanish' resort and we ate ok - on Christmas Day and New Years Eve a special menu was provided which was a great thought but not really to our taste.
Overall the area is very quiet with little to do (certainly at this time of year) but we hired a car for around £15 a day and had great fun exploring the island.
I would certainly stay there again as despite some of the other comments - It isn’t as bad as some people have made out - infact it appeared that some other rooms were being re-furbished to a higher standard than the one we stayed in.
To sum up - accommodation clean and perfectly acceptable.
Food- breakfast was fine, lunch great if you enjoy salad every day. and dinner acceptable but plenty of local eateries - great Chinese just down the road.
Other facilities - pool looked ok but too cold (December) all else perfectly ok.
" Having read so many negative comments... "
Submitted By: Mrs M WhitingWe eventually made our booking through Leon, who was extremely helpful and phoned me back within minutes when I had a query. Our whole experience was a positive one and we would have no hesitation in booking with Imperial Travel again. They would get full marks from us!
The hotel was alright - we chose it following recommendation from a friend. The hotel staff were very helpful and the hotel itself was spotlessly clean. The location is a smallish town and the surrounding scenery was nowhere near as impressive as on the western side of the island. We were pleased that we had hired a car rather than have to rely on buses.
There aren't a great number of bars/restaurants nearby and in fact some hotel guests even chose to travel to the beach in the next town - albeit the hotel do provide two large areas for sunbathing, one on each side of the road.
" Like most people who have added... "
Submitted By: Ms M MacI stayed on an all inclusive basis and to be fair couldn't fault it. I travelled with my partner and as a young couple we found it to be too quiet and with respect, full of very old retired people therefore wouldn't recommend it to young people looking for a good time holiday with lots to do.
The resort shall we call it was a complete joke and was situated in the middle of nowhere literally with absolutely nothing to do outside of the hotel facilities. We took a bus ride into Santa Cruz to pass some time but found this to be a huge disappointment and not worth the bother.
Overall the holiday was a bit of a disappointment on the whole purely for the fact if its poor location. I wouldn't recommend it to those who haven't yet booked a holiday here although those of you who have already booked your stay don't worry too much just don't expect too much!
" Like most people, after reading some... "
Submitted By: Miss S JohnsonHaving never been to Tenerife before, I wasn't aware we were a 30 minute drive (travelling at 120kph - interesting to say the least) from the America's. (Which is exactly like Magaluf if you have ever been there).
So every time you want to go on an excursion, you have to be driven 30 minutes down the road to meet up with everyone else. We must have been backwards and forward 6 times, which gets a little tedious, nevertheless, the excursions we went on were cool.
Bearing in mind my partner and I are only 21 and 23, we went on this Jeep Safari that took you around the Island and up into the national park where the volcano El Teide is, we found out it’s the second most active volcano in the world, all interesting stuff.
I wasn't so keen to start off with, it all sounded a bit cultural when my partner explained it, but I enjoyed it. On the way back down from the mountains is an extremely scary experience as the roads are built round the protected environment, several thousand feet up and doing hairpin corners in an ancient rust bucket jeep is one for thrill seekers.
We also went on a Whales and Dolphin tour round the island on a Catamaran, it’s a long and drawn out tour and expensive! Oh, and you have to watch out for the Spanish kids, seriously lacking in manners! They'd rather tread on you than excuse themselves!
The hotel was nice, and it is 4 star by Spanish standards. The staff are ever so helpful.
There was a lot of confusion over our transfers on the last day, and two of the staff on reception looked into it thoroughly and managed to organise a new transfer, completely free of charge. If it wasn't for those two (Leticia & Tomas I think were there names) we would be paying for a taxi!
The entertainment was okish, the amount of coffin dodgers was unbelievable though, and I’m talking about men and women who look like they've been retired for 20 years!
The food was nice, not a lot of vegetarian options, however, I didn't go hungry. My partner enjoyed the choice of meats and seafood! Lots of Salad and different types of rolls. There is also a Pizza bar during the evenings at no extra cost to All Inclusive customers.
The pool is the biggest let down, I'm like a fish on holiday and love going for a swim to cool down, however, it was pretty rancid, all week I only saw it cleaned once. There was a film of sunscreen, and round the edges there were all sorts of things floating! Not nice. I even saw one dirty Spanish man cleaning out his nose in the pool... I tried to tell him off, but he didn’t understand.
All in all though a nice and relaxing break, and a cheap little getaway, my only advice is don’t be put off by negative reviews, go, and make your own decisions.
" We booked this holiday through... "
Submitted By: Miss V SpruceUpon arrival at the airport in Tenerife we found the rep (from Resorthoppa) who told us that we had been put down on his transfer list for the wrong hotel. He told us along with another rep that we had to wait at the airport for them to drop the other passengers off in the South then come back for us in about 20 minutes to take us to the North. We waited 25-30 minutes no one returned for us so we had to get a taxi to our resort which cost us a further 42 euros (we had already paid £40 extra for transfers).
We eventually arrived at the hotel after a very long journey to find we were in the middle of nowhere - even though we had asked for a quite lively area upon booking. (There are no pubs, bars or even restaurants in the vicinity).
On our first day we woke up to disgusting food and noisy Spanish people retreating from the South for their holiday which is apparently a very common occurrence. It also rained all day we had to stay indoors and there was absolutely nothing whatsoever to do apart from sit around bored.
The second day it rained again, nothing to do. Spoke to a rep told him that we was not happy at all and wanted moving as nothing was up to the standards that we had expected (we are not snobs just your average middle class people). We were told it was 4 stars so expected to have a smashing holiday.
The rep told us that we had to pay to be moved so we paid because we would have gone mad staying there for a second longer. There were other groups that were complaining at the same time and the rep said that he dealt with complaints like this every week - people not happy at all with the standard of the hotel.
Once moved to the South (hotel Esmaralda) we were finally happy very nice clean hotel 4 star. All together we had to pay about £500 to be moved, not happy!
Once home, made a complaint about disappointing holiday, basically told that we hadn’t been left in airport, Catalonia was 4 stars and that they wouldn’t reimburse us with the extra charges to be moved. Absolutely disgusting will never ever use Fleetway again.
Beware you have been warned, what a waste of money!
" We had a fantastic week at this... "
Submitted By: Mrs K LambdonOn arrival at the hotel the manager was extremely helpful and showed us where we could get drinks as we were settling in!
The rooms were spotless and the bed linen and towels were changed on a daily basis. They were cleaned every day too and I cannot fault it at all, even the balcony was swept every day.
There was a vast selection of lovely food at every meal and if you liked BBQ you could book one for the lunch time, we did this and it was exceptional. We had planned to go out for a few days but as the entertainment in the hotel was so good we stayed there all week.
We watched the pool being cleaned at least once a day and as soon as there were any leaves in it the pool attendant came and scooped them out.
There was different entertainment every evening in the upstairs bar and after that you could go to the disco in the basement until at least two in the morning.
This holiday is ideal for families as it is relaxed and there is so much to choose from. The children had a wonderful time and we would go back there tomorrow. The staff were extremely friendly and couldn’t do enough for us!
Thank you Bookable holidays for a great holiday!
" Worse holiday ever from 19/03/07 to... "
Submitted By: Mr K BrennanAsked to move and finally a couple of days later we were put on a floor full of extremely Noisy unsupervised Spanish school children as punishment! Walls paper thin. Could hardly escape them (noisy kids) anywhere in the hotel including poolside or dinner as three bus loads had arrived.
They laughed, slammed doors, shouted and screamed until sunrise. They even had races up and down the corridors. Be warned it's a regular occurrence we were told from Spanish friend. No escape from them even in the Nightclub. Complained to kids, staff and management. Nothing done. Security man just hid. We were told manager was busy and would contact us later. He never bothered himself.
We were fobbed off by staff after many attempts and eventually resigned ourselves to our faith. View of nearby power plant with fumes very nice! Can't mention what was floating in the pool. Bed sheets were not changed once in nine nights either. Disgusting! We have stayed in many places throughout the world and are actually really easy going people.
Catalonia Punta Del Rey and it's staff is a dump that does not deserve one star. People in the local town were generally really nice and friendly. Alpaha rooms never let us down before but be warned!
" We have just got home from our... "
Submitted By: Miss S JacksonThe hotel staff were friendly, the hotel was clean, the pools were nice, the food was ok. The entertainment was not great but was bearable and quite funny really. There was a nightclub which was a laugh and I enjoyed dancing after a few drinks!
I would recommend this hotel to anyone who would like a nice relaxing holiday. We are really pleased and would go back again.
" This is the 2nd time my husband and I... "
Submitted By: Mrs S LondesbroThe food was excellent plenty of choice at all meal times and also the snack bar, the staff were very efficient, helpful and polite. There was 3 bars plus a night club and although busy queues were kept to a minimum by good service.
Rooms were clean and spacious, reception area clean and spacious. The area outside the hotel is quiet but nice for walking with plenty of friendly local bars.
Although some entertainment for children there was not many children. Plenty of facilities including TV room, crazy golf, pool tables, tennis courts, fresh water swimming pool (across road from hotel). Excellent value for money.
" We booked into the Catalonia Punta... "
Submitted By: Mr S AtkinsWe have visited Tenerife many times and were more concerned about a week away than we were for the location on the south of the island (Playa De Las Americas and all that).
We were perfectly happy with the hotel and the all inclusive programme. Some of the reviews that we have read about this hotel are negative but most of the other guests that were staying in the hotel that we spoke to seemed to share our opinion.
We paid less than £250 for a weeks all inclusive in this hotel. For the amount of money that we spent, the hotel represents fantastic value for money.
" We stayed at this hotel last week and... "
Submitted By: Mrs G BatesThe hotel is dark, gloomy and about 20 years out of date. It needs a good clean up and our room was badly maintained. We were led to believe it's grounds led down to it's own beach area but this is across two roads one being a busy main road to get to it.
The dining area was not very clean and the food was all just luke warm. Had problems getting served with only one small bar area for the whole hotel. We will not use this hotel again and would only rate it as a 2 star certainly not what we expected from a 4 star.
Booked with On The Beach Travel Agents who were helpful when we booked the holiday in the first place but not so nice when you phone to complain so will not use them again!. Overall a very poor run down hotel.








Advice: nice place but very little to do
Activities: sea water pool