We had been before and enjoyed it very much. Great location, good food, etc.
But this year our suite was invaded with cockroaches on 5 seperate nights. It made getting up in the night a hunting expedition which was not much fun.
I suppose yo... read more

We spent the whole of February at this hotel having selected it based on the many positive reviews. The location is spectacular, the staff could not have been more friendly and the service was excellent. On arrival we were allocated a ground floor room wh... read more

We went for 10 days all inclusive to the Barcelo Santiago.

First impressions - Greeted with champagne on arrival, porter took cases to our room, and receptionist spoke good English.

Good points:
We did not arrive until 11p... read more

What a place! Booked the holiday with Sunshine and got the transfers through Resort Hoppa and everything went smoothly!

Arrived at Barceló and from the outside it looks beautiful but go inside and it looks even better! Beautiful rooms, clean... read more

I have been to this hotel 2 years ago with my family! It was amazing then and is certainly incredible now!

There is now 3 gorgeous pools and friendly faces! The reps were lovely and the views from my room were stunning! I’m 16 and found Tene... read more

Very pleasant, helpful staff. Excellent food with good service and long serving hours, comfortable hotel.

Could not use the pool because all the seats had been "reserved" with towels very early in the morning, even late at night there were to... read more

We have recently returned from yet another fantastic holiday at the Barceló Santiago.

I'm losing count but I think this was our 6th visit in as many years. We upgraded to the new superior rooms (which now have mirrors), they were lovely. read more

Great Christmas holiday. I have to say that this was a most enjoyable holiday.

Our room was in good decorative order and was kept very clean by the staff. We were on the lower floors and had a wonderful sea view, watching the dolphins on mos... read more

We have just returned from a fabulous week away at the Barcelo Santiago. We couldn't fault this hotel, from start to end of our holiday.

The staff were all so friendly and helpful and nothing was a problem for them. The room was kept very ... read more

This was an excellent hotel, staff friendly & helpful, well done to them all. Hotel closing down April/May06 for total refurbishment, some bits 'tired', but the new style show room was amazing, but rooms are spacious with all facilities & large balconie... read more

Our holiday was for the Christmas 2005 week. It's a lovely hotel with excellent pool and sunbathing area. Staff and very friendly. The rooms are good and all with balconies overlooking the sea (some don't get any sun however).
Food is excellent with... read more

Been to the Barcelo now for 6 years, 7th visit this year in October again.

This hotel is brilliant, the staff are friendly and they remember us every year, the rooms are spacious and we have 2 children.

The food is varied and g... read more

Well run. Part of large chain. Guests from many European countries. No beach but set on headland above sea with great views of Gigantes cliffs or Gomera. Uninspiring resort. Main shops up long, steep hill with others at end of free bus ride in Gigantes. R... read more

Having just returned from the Barceló Santiago for the second year I have already booked for Christmas this year. The staff are fantastic and I cannot fault this hotel. The view from our room is simply amazing and food quality is fantastic. We booked on a... read more

Slightly disappointing compared to other Barcelo hotels. Entertainments staff spoke very little English. Staff running children's club spoke only Italian most days - leaving the Spanish, English and other children not knowing what was happening.
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