Hotel El Paso at PortAventura, Salou, Spain

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User Rating:
7.5 / 10
(3 User Reviews)
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Hotel El Paso at PortAventura Reviews

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" DISAPPOINTING "

Read the reviews and was looking forward to going, but a lot of things made this holiday a great disappointment.
1) The length of time it takes to get checked in, we waited 40 mins.
2) The rooms are NOT 4 star, they are basic and smell because the furniture is all wooden, even in the bathroom where it gets wet and stinks like pee!
3) If you get a connecting door in your room like we did the noise from next door can be unbearable. The door is so thin you can hear EVERYTHING.
4) The ground floor rooms have a communal terrace, so there is nowhere to hang your wet towels or swimwear, we dragged the chairs from the room out to hang things on, although you are asked not to.
5) The entertainment is total cack. It is set on a stage which is outside. The mini disco is aimed at French, German and Spanish kids, so mine didn't have a clue what was being said but liked the dancing. After that you have a play (in Spanish) we saw the same one 3 times in 10 days.
6) By far the worst thing is that the park does not open until midnight as stated in the brochure. It is only open until 8pm(until 18th July)which totally ruined the plans we had for lazy pool days and amazing park nights.
Please don't read this and think that I'm being picky, I just expect to get the standard that I paid for. There are good points too,
1) The food is really good, there is always something for everyone and we never experienced the queues that I read about in other reviews.
2) The staff at reception are very helpful with train times etc.
3) You must visit Barcelona, Valencia and Tarragona. All very near and very beautiful.
4) Don't pay 80 euro for a late checkout on your room because you can get a 20 minute slot in a courtesy room for free.
5) The pool is lovely and cleaned every day.
6) The park is fabby! Especially the Tatuki Splash, and the fast track passes were great.
If you are going to this hotel, then I hope my moans turn out to be just that. If not, then at least I tried to warn you.

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  • User Rating:
    6 / 10
  • Date of Holiday:Jul 2009
  • Board Basis:Half Board
  • Tour Operator:Thomson

" Excellent Family Holiday "

I have been to this hotel and resort twice already, so knew pretty much what to expect! Not a lot has changed the hotel is still cleaned from morning till night, its spotless-there is always someone on reception and they are helpful, the rep was contactable at all times.
The food buffet does have a good variety - basic but expectedly so, still plenty of choice - lots for kids, breakfast buffet leaves nothing uncovered literally something for everyone! Only downside is there can be queue's to be seated but go down pretty quick!
The Rooms are really nice and clean enough space for all and most have good views and are as quite as can be expected.
The theme park was as fab as ever, and also spotlessly clean - the shows are a must! Quite expensive for food / drinks though, would recommend gooing into Salou to buy your own from a supermarket-saves you a lot!
The downside was this time the waterpark wasnt open though - a massive disappointment as its very good, ots doesnt open till the 23rd May apparently - we wernt made aware of this which was a bit annoying but never the less, still enough to keep amused.
The Beach is lovely and Salou provides a nice walk with bars and shops!!
Excellent for families - we will be back (when water park is open though)

Good for: Beach 

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  • User Rating:
    8 / 10
  • Date of Holiday:May 2009
  • Board Basis:Half Board
  • Tour Operator:Direct Holidays

" just returned after reading mostly... "

just returned after reading mostly possitive reports on the el paso. we were not disapointed. kids age 10 and 12 had a wonderful time. deffinatly worth going half board, as food was good and eating out can work out expensive. went first week in sept and would chhoose the same week again, as hotel was quieter, park did close at 8 tho, but to compensate, water park is free after sept 1st all in all had a great time.

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  • User Rating:
    9 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:Half Board
  • Tour Operator:Thomas Cook
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