Cresswell Towers Holiday Park

2 readers found this review helpful

we stayed here on the 26th till the 28th march 2010, should have stayed till 29th, but cut it short... the park was very basic, the caravan smelt of mould, but the maintenance staff were very prompt in dealing with our complaints.... broken fire... leak... no tv as stated they would be.. but all these were dealt with very fast. the staff at the park were very helpful and friendly. not a lot to do out and about though.. had to go for miles to find anything of interest... the park needs to get more geared up for families so we dont have to go looking around for things to entertain ourselves, the beach down the road was beautiful tho... just the wrong time of year for us to appreciate it.im so glad i only paid sun holiday price or i would have wanted a refund, but as they say you get what u pay for lol .... i would not go again to this park due to the out off the way location and the lack of facilities... but i must stress that the staff do their best with the situation they are in... i think this park would really benefit with a vast amount of money and thought spent on it

8 readers found this review helpful

We are a family of five with three young children. We booked through sun holidays to go in July which I thought would be peak entertainment-nothing at all on. We went with another two families and even then it was hard for us to entertain eachother, there was no "holiday atmosphere" at all. We arrived at the caravan and the first thing I noticed was the vile foisty smell, even the kids pointed it out! The boiler didnt work so we had to ring for service, mind I cant complain about the service because somebody was with us in less than 5 minutes.
All during the day and throughout the night there were gangs of youths hanging around outside the so called entertainment bar. We went into the swimming pool (we have been in bigger paddling pools) and the attendants look at you as if you were dirt,they were all very rude. In fact we didnt stay in very long at all for this very reason, you could entertain yourself better in the caravan!
If it hadnt been for the kids looking so forward to it and costing so much money we would just have came straight back home.
If you are reading this review do not take it with a pinch of salt, it was an absolute nightmare.

15 readers found this review helpful

After reading the (mostly awful) reviews on here I was apprehensive in going to Cresswell Towers which I had booked for the October School holiday week. We arrived about 2.30pm on the 12th October. On arrival it wasn't too clear what the 'booking in' proceedure was, however I will add it was quickly pointed out that we had to book in in the leisure Centre (and not reception) which was a bit odd. Everyone standing in a long line getting keys etc. (Wee bit Hi De Hi) Arrived at our Gold caravan and was relieved to see it was very clean, heating on and loads of storage space. I had also booked a caravan for friends and there's was brill value also. The pool was fine, bit small but if you time it right (dead on 10am)you can have a good bit of space to yourself. The bar area etc/ menu was okay, typical holiday park grub but then we ate in most nights before we went out. They were winding down the entertainment at night when we went so apart from bingo there was no adult entertainment however, I cannot fault the entertainment staff for the children (Adam, Ricky & Rachel) who worked incredibley hard and always gave 100% each night. The hours they had to work were long but still they kept smiling!! Whilst I wouldn't rush back, I was definately pleasently surprised and would hope that the bad rveiews are just unfortunate luck for some....

2 readers found this review helpful

Arrived for a four day short break which we booked through the Sun holidays. As we had a dog we had no option to upgrade and were allocated a two bedroom Bronze caravan. The caravan itself had been cleaned but unfortunately the seating area in the lounge was in a terrible state. All the seat covers were ripped and the stuffing showing through. We also had surplus chairs which looked like they had came from the bar area and extra duvets which were shoved into the wardrobes not giving us any space for our clothes. We went to Reception to ask if the extras could be moved and also to mention the state of the seats and to be fair to the staff somone came up straight away to remove what we had no room for but all they could offer us was a white sheet to throw over the seating area to cover the ripped seats. The next morning out boiler kept going out so we went back to the office and this time I asked if we could have another caravan and they agreed to give us one. The new one was much better and it was a three bedroom so we had much more space. There were a few things in this caravan which were still not great, the carpets were stained, the smoke alarm had no battery in it and the kitchen equipment was limited. All in all the staff were helpful, the pool area is very nice and clean and the entertainment/bar area is also well maintained. It seems that the park owners need to now concerntrate on upgrading the inside of the caravans and things should improve. This site is in a lovely area and close to the beach.

7 readers found this review helpful

Arrived on August 31st 2009, and I must say the grounds of this caravan site are beautifully kept, the grass was cut every day around the caravans. The Bronze caravan that we booked was more than adequate for our 4 day stay, it had a new kitchen, combi boiler and heater in all 3 bedrooms. The only thing about the caravan was the state of the pans, they were all rusty but rather than complain I just went into Ashington Asda and bought some then took them home-problem solved.Now the communal areas are a different story, they need to make sure that they don't run out of drinks over the Bank Holiday causing us to take our own into the bar area on a night, and they really must do something about the foul mouthed ( mostly wearing Newcastle shirts) youths hanging around outside the Amusements. Also may be an idea to have the Dog Wardens on the path outside the site as you walk down to the beach as there must have been about 100 piles of dog mess in about 50 metres ( not the sites fault) but doesn't look very inviting( just a thought).

4 readers found this review helpful

Arrived at Cresswell Towers for the long week-end, had to disinfect everything before I would eat. Cooker was covered in Grease, windows filthy and the seating area smelled discusting, I had to burn candles to keep the stench at bay.
Beach is beautiful but I would not return to Cresswell Towers

6 readers found this review helpful

After a 5 hour car journey we arrived at Cresswell Towers on Friday 31 July 2009 at 5pm - we were on our way back home by 5.30pm. I have never seen such disgustingly filty caravan accommodation and the second caravan they offered us, which in their words "was one of our slightly better ones" was no better. The smell from the caravans was disgusting and indiscribable. Hoseasons have issued a full refund which makes me wonder if they have had complaints regarding this company before and if so this is appalling treatment for their clients. Just 4 words to sum up this place, smelly, filthy, filthy, filthy.

5 readers found this review helpful

This has got to be the worst caravan site ever. Decided to take the kids on my own as I cant put up our tent by myself so static caravan it was. Never again. Caravan filthy spoke to other families having the same experience. One man from Suffolk who is a park resorts regular said it was the worst ever. If you want a holiday surrounded by Vicky Pollard types this is the place for you. It seems a shame cos some of the privately owned statics on site looked very nice. Pool filthy, staff ambivalent or rude. Tin can hell. Musty smelly torn curtains etc read the reviews before iwenrt but after i booked!!!! Ordering a smaller tent tonight! Gave up after 2 nights kida and I utterly miserable. Northumberland very nice though will return in a tent as far away as possible from cresswell hell

7 readers found this review helpful

Me , my Partner and two children have recently returned from a short break at cresswell towers northumberland, we have been to many holiday parks including sandy bay, haggerston castle and valley farm and cresswell towers is by far the best. The staff are all really helpful and plesant. We booked bronze accomodation which i wasnt expecting much to be honest but was pleasantly surprised, the caravan was very clean indeed and well presented and had everything you need for a self catering holiday, . There is a little shop to buy sweets and snacks it is a little overpriced but they all are on the holiday parks.
My children really enjoyed themselves and will definetly come back next year

7 readers found this review helpful

i send considerable time on this park, and feel that it isnt represented fairly, this park until a couple of years ago was a mainly owner park with modest facilities, after park resorts purchase, the hire fleet was extended and intensively marketed, there has been large investment, but it is inadequate to deal with larger numbers of people, example the pool only holds 26, the staff generaly are helpfull but often over stretched and un able to produce instant solutions, if you want a quiet holiday, with modest entertainment, childrens entertainers your children will remember the name of, and limited expense(there no shops apart from small one on park and small ice cream shop off park) this is the place to be, plus miles and miles ofunspoilt beach, in an area of outstanding natural beauty, the staff on park have to work wthin the constraints of such a small park, and whilst nothing moves fast in creswell, it has many charms, last word, if you want higher standards, book privately from an owner and inspect the van before you book, if the unit is good, the owners will be happy to let you view it.