Hilton Manchester Deansgate

This is the first time I've ever took my precious time to write a review, but feel I need to share with the world the continuously poor service we got from the restaurant. Due to my wife's 30th birthday and a post wedding meal we took some friends to the Hilton Manchester hoping to have a few nice drinks some great food and superlative service. Not the outcome I'd hoped for.
We booked the table about a month in advance thinking we'd get a great table and no delays, however we did ask for a small favour of the hotel. Our table was booked for six people but we now needed an extra two at short notice, which the restaurant couldn't accommodate. So our friends had to eat elsewhere, not the end of the world, but a little irritating.
We arrived at the restaurant at 8 and was seated about 20 minutes later on what can on be a described as a 4 seater table, which we where told is deliberate to make meals more intimate. then we waited, and waited, bread arrived (cold bread that is),then we waited without drinks. So hungry we had to order more bread to keep us going (this time warm). We decided to order wine however the first 3 bottles we ordered had sold out, leaving the not great and the pretty expensive.
Over an hour had gone by and our starters hadn't arrived. Once our food finally arrived it was actually pretty good, but at the price this is surely what should be expected. We did complain between our starter and mains as the delay was really eating into our night and our friends had eaten and then returned! the delays continued.
Finally after a series of complaints about the speed of service we spoke to the restaurant manager who was argumentative, insincere and overly defensive. Her response to my comment " well every other restaurant can do it why cant you?" Was "We are not every other restaurant we are the Hilton."
In the end we were discounted 20% off the bill. And given a business card from a senior manager. By the time we'd got out, our friends had to leave and we missed our last train. The Hilton did offer to arrange a mini bus for £110 but a black cab cost us £50.

Don't waste you money, and more importantly, time! There are far better places to eat.