Villa Pallero
, San Gimignano
Villa Pallero Reviews
- Advice: The town is lovely but don
- Good For: City Breaks
- Board Basis:Self Catering
- Tour Operator:Booked Independently
Was this review helpful? Yes
The location and views from the villa and grounds are great.
BUT
We booked and our agent received the following "I am afraid we have made an error this morning in Italy and instead of taking the balance due of 540 euros on apartment 3, the amount of 840 euros was taken by mistake.... We will therefore arrange to make a refund to your clients of 300 euros which is the amount overcharged."
We trusted them, but after much delay were told "However, this amount has not been refunded to you because during your stay several charges were made to your account which were not previously anticipated".
The items were minor or provided with no mention of charges to be made. In any case we were mostly the only guests, so use of a balcony did not cost the operators much.
STRANGELY these "costs" added to exactly E300.00.
We were cheated.
There are many other nearby businesses with locations as good.
- Advice: Wonderful place to visit
- Activities: Hotel Bel Soggiorno in San Gimignano
- Board Basis:Self Catering
- Tour Operator:Booked Independently
Was this review helpful? Yes
Me and a group of friends stayed at this villa during low season and managed to get it for the week for a very good price. The villa itself is very luxurious so during the high season it's a bit more pricey. We hired a car for the week as the villa isn't central but still within only a few minutes drive from the famous san gimignano towers and alot of the other attractions in and around Tuscany, such as Florence and Siena.
The villa itself is huge with alot of rooms so it easily accommodated 6 of us. There was an indoor swimming pool, spa and even a gym so for a couple nights we didn't even feel as though we needed to leave the villa to enjoy ourselves.
The view from the villa was spectacular over the rolling fields, looking out to the towers, if only it had been better weather, but it was low season!
If you're looking for a lazy villa holiday or one with alot of culture to explore than staying here would be a great choice.
- Board Basis:Self Catering
- Tour Operator:Booked Independently
Was this review helpful? Yes
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1 reader found this review helpful
We booked a stay at Villa Pallero back in Nov. 2008 for a week in March 2009. Two weeks before leaving Canada to head to Italy, we received an email that the boiler was broken and we wouldn't be able to stay at the villa. The owner Phillipa asked me over an email for my banking information to provide me with a refund which was strange since I had paid with a credit card. I asked her to process a refund to my credit card. That was over 30 days ago and I still haven't received my money back. I have also sent repeated emails requesting information on what is going on and I have not heard a single word of response. I know that she has read my emails as I have had read receipts sent back to my computer once she opens the email. It is a very, very shady situation. I wouldn't take the risk of booking here if I were you. The area itself is lovely, however, and definitely worth a visit.