Hotel & Spa Benalmadena Palace

When my friend and i went in early march we couldnt fault the hotel or the staff. We stepped off the coach and thought we had got off at the wrong hotel due to the hotel lobby looking fantastic more of a 5* than a 4*. The staff were very friendly and helped you in any way they could, especially the entertainment staff. You couldnt ask more from the rooms, they were spacious and it looked like no expense was spared with the furnishings. It's definatly a place for all ages as my friend and I are 19, and we liked it just as much as the family of four, and the older clientel. I can safely say i'll be going back next year if not sooner. I'd especially like to thank daniella, lourdes, and lewis for making it feel like a home from home.

When my friend and I went in early march we couldn’t fault the hotel or the staff. We stepped off the coach and thought we had got off at the wrong hotel due to the hotel lobby looking fantastic more of a 5* than a 4*. The staff were very friendly and helped you in any way they could, especially the entertainment staff.
You couldn’t ask more from the rooms, they were spacious and it looked like no expense was spared with the furnishings. It’s definitely a place for all ages as my friend and I are 19, and we liked it just as much as the family of four, and the older clientele. I can safely say I’ll be going back next year if not sooner.

We have just arrived home from the Benalmadena Palace yesterday after spending a short 4-day break there. We certainly found the rooms to be very clean (although we had only one change of towels during our stay and our room cleaned once) and the staff to be very helpful and friendly.
I would definitely advise anyone with heart conditions or breathing or mobility problems to stay well clear as the hill leading up to the hotel is breath-taking to say the least!
All in all we had a lovely break, although I don't know whether we would stay there again - it's hard to know if it will keep it's standards to a high level once it's been opened a few months/years.
At the moment everything is very new and even the parasols around the pool were just being put up while we were there. Although I must say all workmen carried out their work as discreetly as possible and didn't cause too much chaos.

We stayed here for two weeks and enjoyed it. Weather was great, staff were great especially Antonio the entertainment organizer, pools were brilliant although outdoor a little cold due to time of year, kids lived in the indoor pool and Jacuzzi. BUT!!! The kids club wasn't finished, our rooms were only cleaned 3 times, bedding only changed twice and only when we nagged reception. Towels only changed when we asked, piles of dirt in corners were there when we arrived and didn’t move all the 2 weeks (if this carries on don’t know what it will be like in a few weeks).
To get to the hotel the hill is really steep and some people had to hire cars to get up as they could not climb it we had a pram and struggled and we are quite fit anyone with walking difficulties definitely shouldn’t go to this hotel.
For great food try Potters on the sea front and Penny-Farthing. Go to Tsivili world we had a great day out and if you don't use the rides you only pay a small entrance fee, the market there is very good. This hotel will be excellent once they iron out the creases. Afraid Benalmadena, Torremolinos and Fuengirola weren't our cup of tea and don't think we'd go again.

We stayed at these apartments at the end of Feb. for a week, and I must admit was a little shocked at the reaction of some guests! As we found the place wonderful. The staff were great, nothing was too much trouble, the cleanliness was outstanding and the facilities were very good for somewhere that is newly opened. The children (4,7) were never out of the pools (indoor and out) and made to feel very comfortable with the staff (secret handshakes, special hot choc and hilarious darts matches!) the rooms are cleaned every other day, new towels, toiletries etc.english speaking staff, sauna and steam room will worth indulging in.even the jaccuzi was great) the kids loved it!) The mini market isn’t open yet but just down the road is a brilliant supermarket with a small bakery and butchers, and all very good prices. The outside pools are lovely with plenty of sun lounges, tables, and chairs. Five to ten minutes walk away is a long row of shops, tobacconists, cafes and restaurants (give Shakespeare's a go, lovely food and staff) all in all our holiday was fab, relaxing and fun and we’ve booked to go again in August. Some of the guests were very rude and abusive to staff, as they were not satisfied with what they had been given, and to the staff all I can say is well done, keep up the good work and we’ll see you soon!!!!!!