Reviews of Benalmadena Palace Aparthotel, Benalmadena, Spain

Good hotel

Overall Rating:

8/10

Board Basis:

Self Catering

Date of Holiday:

Oct 2008

Tour Operator:

Thomas Cook

Submitted By:

jackster

Comments:

I have just spent a week at the Benalmadena Palace. I travelled with 2 children ages 4 and 2 and partner. The room was small but airy and clean, tho for a hotel that is only four years old it was a little grubby and worn, especially the bathroom. We ate twice in hotel, food was varied but a little bland and overpriced, much cheaper to go to main strip, where main courses are around ten euro, steak 12 to 14 euro.

The best thing about the hotel was the entertainment, Vicki and Patrice were both enthusiastic and very friendly, tho for my kids the night entertainment started a bit late, tho for older kids it is ideal.

My only real gripe was when I booked through my travel agent, I specifically asked for a quiet room, as my two year old is a light sleeper, I expected to be on 6th or 7th floor, but was on 4th overlooking the pool with a sea view, the downside was noise from the terrace (bar is on second floor). On two nights noise went on til almost 2.00am.

That aside, overall it was good, and would recommend it to others. Cannot comment on our Rep Michael as I only saw him twice, we didnt book any trips as we hired a car and went to Cordoba and Granada, both worth a look but be prepared for a 2 hour drive. Also a trip to Marina for a meal and shop is great, expect to pay a little more for food and souveneirs tho, little girl's flemenco style dress 30 euro at a shop on Marina only 8 or 10 on main strip!! Buyer beware.

we have just returned from a...

Overall Rating:

10/10

Board Basis:

Self Catering

Date of Holiday:

Sep 2008

Tour Operator:

Airtours

Submitted By:

Mr Gn Hargreaves

Comments:

we have just returned from a fabulous two week holiday at benemadena palace, and it had everything the staff were very helpful and freindly.there was great entertainment every day and the kids loved antonio.we will be returning next september.the food was nice and the marina was fabulous,the only downside of the holiday was the rep rob was very poor and was never there especialy when we needed him after excell went bust

Just arrived back from hotel,...

Overall Rating:

2/10

Board Basis:

Half Board

Date of Holiday:

Sep 2008

Tour Operator:

Alpha Rooms

Submitted By:

Ms P Totten

Comments:

Just arrived back from hotel, what can i say! Hotel is out of the way of shops etc, to get to the hotel you have alot of climbing to do, as hotel on a very steep hill! Room s in hotel were ok, big, clean comfortable, thou food leaves alot to be desired! Not much choice at all espically if you are taking kids. They seem to cater more for spanish/germans. Would recommend hotel on a self catering basis and if you are fit enough for the hill! i myself wont be returning!!

What can i say??? This hotel was...

Overall Rating:

10/10

Board Basis:

Self Catering

Date of Holiday:

Aug 2008

Tour Operator:

Thomas Cook

Submitted By:

Miss L Nias

Comments:

What can i say??? This hotel was fantastic

I went with my partner and 4 year old son for two week's on the self catering option.

The Outside pool's are lovely (although if you want to get a good sun bed get your towel down early!)

The indoor pool was great for cooling off in the hottest part of the day.



The drink's can be a bit pricey.............but in the snack bar between 5-6pm it is happy hour and again in the disco-pub between 10-11pm.2 for 1 on drinks!



We only ate in the restaurent once as we went into the town most night's,but the food was good.



The kid's entertainment was spot on,As was the mini-club,we did'nt see much of our son in the second week as he was having too much fun in there.

Activitie's are also held for the adult's throughout the day if you wish to join in.

Anthony,Patrice,Vikki and Jasmine all from the mini-club were fab.



The hotel is very clean,as are the room's,the maid came in everyday.



The hill is steep but you can go through the carpark if you wish,and at the back of the hotel there is a red brick road leading down the supermarket,very good value for money.



We loved this hotel so much that we booked to go again next year!

We have just returned today from...

Overall Rating:

9/10

Board Basis:

Self Catering

Date of Holiday:

Aug 2008

Tour Operator:

Thomson

Submitted By:

Mrs J L Wakeham

Comments:

We have just returned today from the Benalmadena palace and have to say we had a brilliant time. Weather was perfect, Hotel spotlessly clean, staff friendly, entertainment for kids brilliant. My only suggestion not complaint is that the entertainment start a little earlier. My kids were flagging before main event came on usually at 22.00.



The 'killer' hill we were expecting was non existent. It is a hill yes, but killer, no unless you don't know about the car park short cut that is but we knew before we went so was no probs.



We didn't eat at the hotel much as it was quite pricey hence the 9 out of 10. Also there was not a lot of variety for vegetarians. There are plenty of restaurants to choose from nearby and the Maxi supermarket next door is really cheap.



Can strongly reccommend Tivoli world for a top evening with kids there are loads and loads of rides and great shows too. We also Enjoyed Fungerolla (spelt wrong i know) zoo and Selwo Marine centre. It's very cheap to get a bus from the hotel to the beautiful marina and the buses seem to come every ten minutes (well we were never waiting longer than that).

THIS HOTEL IS DEFINATELY A NO NO...

Overall Rating:

6/10

Board Basis:

Self Catering

Date of Holiday:

Jul 2008

Tour Operator:

Direct Holidays

Submitted By:

Mrs S Mccarthy

Comments:

THIS HOTEL IS DEFINATELY A NO NO IF YOU WANT A RELAXING HOLIDAY. THE HILL UP TO IT IS VERY STEEP AND YOU WILL BE RINGING WET WHEN YOU GET TO THE TOP. ITS NO GOOD IF YOU ARE NOT FIT. THE HOTEL IS ALSO A LONG WAY OUT, ON THE VERY EDGE OF THE RESORT ABOUT 45 MINS FROM THE MARINA.

FACILITIES IN THE HOTEL ARE GOOD MY 16 YEAR OLD HAD A BALL STAYING UP TILL 3 AM EACH NIGHT. THE POOL AREA IS VERY CRAMPED REMINISCENT OF A SARDINE TIN. ALSO YOU HAD TO GET UP EARLY FOR A SUN BED. BENALMADENA IS A VERY BUSY RESORT WITH A MAJOR DANGEROUS ROAD RUNNING THROUGH IT.

Amazing. Oaty, Vicki, Patrice...

Overall Rating:

10/10

Board Basis:

Half Board

Date of Holiday:

Jul 2008

Tour Operator:

Booked Independently

Submitted By:

Miss Hannah Hannah

Comments:

Amazing. Oaty, Vicki, Patrice and Antonio were fantastic entertainers. I loved the water polo. the disco was great. shall i flick your hair oaty!

hannah. went to spanish lessons. Jess was brill at water polo I realy want to come back. loved malaga airport. lovely sweets. breaky is gorgeous. wii was good. good reception. cosy bed. nice layout. Fantastic, amazing, great,

excellant hotel

Just back from a week's holiday-...

Overall Rating:

9/10

Board Basis:

Self Catering

Date of Holiday:

Jul 2008

Tour Operator:

Thomas Cook

Submitted By:

Miss J Cavin

Comments:

Just back from a week's holiday- had such a great time. The hotel is in an ideal location- and although up a rather steep hill there is shortcuts for getting down it! The apartment we had was clean and the maids do a great job changing beds and cleaning the place up. The pools in the hotel are great- and the spa was lovely to relax in- although we couldnt find the turkish baths... We only ate in the hotel restaurant one night but it had a good selection of food, including vegetarian and made yummy cocktails!!

Arrived back yesterday from a...

Overall Rating:

9/10

Board Basis:

Half Board

Date of Holiday:

Jun 2008

Tour Operator:

Alpha Rooms

Submitted By:

Mrs C Andrews

Comments:

Arrived back yesterday from a great holiday. Friendly and helpful staff, good food and clean accommodation. The best part of the holiday was the children's entertainment. Antonio, Mirjam and Vicky were fabulous with our 2 girls aged 7 and 4. We had a few problems with other guests during our stay and the hotel staff went out of their way to help us. The hill isn't that bad, we've stayed in places with far worse hills and what do you expect with all the mountains around that region? Would definately consider going back to this hotel. Only downside... the price of snacks in the snack bar... quite expensive and on one occasion not very edible.

Modern building, friendly staff,...

Overall Rating:

8/10

Board Basis:

Self Catering

Date of Holiday:

May 2008

Tour Operator:

Booked Independently

Submitted By:

Mr D Rivers

Comments:

Modern building, friendly staff, predominantly English guests, excellent kids pool, excellent indoor pool & sauna, large chilly outdoor pool, great towel swap service - no need to take large beach towels with you, entertainment average but kids loved it, there were two happy hours at 5PM & 10PM, excellent bar/disco open until 3am with reasonable prices (€2.50 glass/wine, €2.10 for btl San Miguel), restaurant food very good but pricey - discounted if bought in advance or multiple days (€22.50 for B&EM - kids half price)



Rooms cleaned most days, quite small for 2 adults & 2 kids, most families seemed to sleep kids in the bedroom and Mum/Dad on the sofa, sofa uncomfortable but bearable. Rooms have heater/air con, fridge, 2-ring stove and microwave but no oven. Bath, shower, toilet, bidet etc first class. TV receives BBC1, BBC2, CEEBIES, ITV2, BBC, WORLDNEWS & SKYNEWS, excellent! Balcony small and exposed to all other balconies but adequate. Fair amount of shops, restaurants, bars on coast road 5 mins walk. Beautiful Marina 25 mins walk.



Short 200m steep hill from main coast road but the lift from the car park can be used to the third floor reception. It was little known that you could also use the lower Hotel Vistamar's car park lift to get to the Palace's car park if desperate.

We have visited this hotel 3...

Overall Rating:

10/10

Board Basis:

Self Catering

Date of Holiday:

Oct 2007

Tour Operator:

Booked Independently

Submitted By:

Mr L Meanwell

Comments:

We have visited this hotel 3 times and each time the service has been tremendous.



When we arrived we were seen immeadiatly and were given a room on a quiet seaview balcony. The spa and the climatised pool were at an amazing standard of cleanlyness and the gym is well equipped too.



The outdoor pool can be a little cold, but it is great for cooling down after sunbathing.



But the best thing was the marina, It cost about 20 euros for a taxi to take you down there and it is well worth it. With the amazing spanish restaurants you can eat like a king!



The rooms are equipped with free airconditioning and you can purchase the use of a safe which does come in handy.



The bar is really good as they have childrens games with Antonio who kept the kids entertained for hours. There is also a games room with internet cafe and other games machines.



The shop in the reception is really good as it sells fresh food and drink aswell as souvenirs and sweets. (Except sometimes the woman can be a bit grumpy!)



I would recommend this to everybody! Especially as i am going back there this week!

arrived back today. keen to add...

Overall Rating:

9/10

Board Basis:

Half Board

Date of Holiday:

Mar 2008

Tour Operator:

Thomas Cook

Submitted By:

Mrs H Mercer

Comments:

arrived back today. keen to add my comment. brilliant. food a bit repetitive but pretty good and there was always something to eat, soup lovely. we would definately go back, even though we dont like to go back usually as its nice to try somewhere different. so if you have booked, you will have a great time. just ask for a top floor because the poor cleaners start early and they wear stillettos and clippety clop round. nothings perfect but this is as near as you can get in our opinion. it is so clean. we werent near the pool area which was a blessing judging by the other complaints. staff lovely.

hotel and staff very good,worth...

Overall Rating:

8/10

Board Basis:

Half Board

Date of Holiday:

Mar 2008

Tour Operator:

Thomas Cook

Submitted By:

Mr S Wright

Comments:

hotel and staff very good,worth climb uphill for elevated views.2 complaints .music in cabaret went on every night until 2pm,noise heard in bedrooms,hotel charged 10 euros per day if you ask for room move (robbery!!!!!)

ON ARRIVAL WE WERE TOLD WE HAD...

Overall Rating:

4/10

Board Basis:

Self Catering

Date of Holiday:

Feb 2008

Tour Operator:

holiday nights

Submitted By:

Mrs T Nicol

Comments:

ON ARRIVAL WE WERE TOLD WE HAD TO GO TO HOTEL NEXT DOOR AS THEY WERE DOUBLE BOOKED, I COMPLAINED AS WE HAVE 3 SMALL CHILDREN AND WANTED TO BE NEAR THE INDOOR POOL ETC. AFTER A WHILE THEY FOUND US A ROOM. ROOM ON THE RECEPTION FLOOR ABOVE GAMES ROOM AND BAR SO NO SLEEP FOR US, MY 2 YEAR OLD WAS GRUMPY THE WHOLE HOLIDAY DUE TO LACK OF SLEEP. THE NOISE WAS UN BEARABLE TILL 3AM EVERY SINGLE DAY. THE ROOMS WERE VERY SMALL AND WITH THE PULL OUT BED AND OUR PUSHCHAIR THERE WASNT MUCH FLOOR SPACE SO THE MAIDS JUST LEFT A NOTE SAYING THEY WOULDNT BE CLEANING FOR US. OUR 9 AND 10 YEAR OLD LIKED THE GAMES ROOM BUT THE MACHINES SWALLOW THE EUROS AND DONT WORK SO THEY SPENT MOST OF TIME AT RECEPTION ASKING FOR MONEY BACK, BUT GOT IGNORED MOST OF TIME.