Harfenwirt Hotel, Niederau, Austria
Hotel Information
Hotel Class:
Hotel Description:
This is a traditional, charming Tirolean hotel. The Harfenwirt is the sister hotel of the very popular Hotel Sonnschein and boasts a fantastic location opposite the ski slopes, good facilities and a friendly welcome.The hotel is 5 minutes walk from the village centre, opposite the ski lift, nursery slopes and ski bus stop. When the snow conditions allow, it is possible to ski to the hotels doorstep,
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Harfenwirt Hotel Reviews
" WE BOOKED A LAST MINUTE HOLIDAY TO... "
Submitted By: Mrs C HENDERSON
WE BOOKED A LAST MINUTE HOLIDAY TO THIS HOTEL AND WENT WITH AN OPEN MIND HAVING READ MIXED REPORTS.WE PAID £250 EACH BUT THAT IS NOT THE POINT MANY WE SPOKE TO HAD PAID ALMOST £500 AND HAD EXACTLY THE SAME HOLIDAY. THE HOTELIS VERY DATED AND IN NEED OF DECORATION. OUR ROOM WAS BASIC BUT VERY CLEAN THE MAID SREVICE WAS GOOD IN FACT IT WAS THE ONLY POSATIVE THING I CAN SAY.THERE WAS NO TEA MAKING FACILITIES IN ROOM UNLESS YOU PAID FOR THEM.THERE WAS BUILDING WORK GOING ON WHICH WE DID KNOW ABOUT BUT DID NOT EXPECT IT TO START AT 6.45 EVERY MORNING WITH CEMENT MIXEROUTSIDE OUR ROOM.THE SAUNA WHIRL POOL WERE NOT WORKING YOU DO HAVE USE OF THE OUTDOOR POOL AT THE SISTER HOTEL BUT THEY OMIT TO TELL YOU IN THE BROCHURE THAT YOU HAVE TO PAY FOR IT AND YOU CANNOT USE THE INDOOR POOL. MEAL TIMES YOU HAVE TO SHARE A TABLE WITH WHOEVER HERBERT SITS YOU WITH AND THAT IS YOUR TABLE FOR THE WEEK. THE FOOD WAS AWFUL I HAVE TRAVELLED ALL OVER THE WORLD AND AM NOT A FUSY EATER BUT HAVE HAD BETTER IN A YOUTH HOSTEL.OUT OF THE 7 NIGHTS WE HAD PORK ON 5 AND THE SECOND CHOICE WAS OFTEN PORK BASED,VEG WAS FROZEN THERE WERE FLIES EVERYWHERE WE HAD TO PURCHASE CANDLES TO KEEP THEM AT BAY.THREE NIGHTS THE SWEET WAS INSTANT WHIP AND THE LAST NIGHT SOME INEDIBLE CAKE.
THE SALAD IS THE SAME 6 THINGS EVERY DAY AND IS NEVER COVERED.BREAKFAST IS WATERED DOWN ORANGE LUKEWARM COFFEE NO CHOICE OF BREADS WITH CHOPPED PORK AND CHEESE. NO FRUIT ON OFFER AT ANY MEAL. THERE WAS ATYROL EVENING ON THE MONDAY WHERE WE WERE RUSHED OUT OF THE DININGROOM UNLESS WE PAID 10 EUROS.THIS IS BY NO STRETCH OF THE IMAGINATION A THREE STAR HOTEL.I WOULD RETURN TO AUSTRIA AS IT IS A LOVELYPLACE BUT NOT TO THIS HOTEL
THE SALAD IS THE SAME 6 THINGS EVERY DAY AND IS NEVER COVERED.BREAKFAST IS WATERED DOWN ORANGE LUKEWARM COFFEE NO CHOICE OF BREADS WITH CHOPPED PORK AND CHEESE. NO FRUIT ON OFFER AT ANY MEAL. THERE WAS ATYROL EVENING ON THE MONDAY WHERE WE WERE RUSHED OUT OF THE DININGROOM UNLESS WE PAID 10 EUROS.THIS IS BY NO STRETCH OF THE IMAGINATION A THREE STAR HOTEL.I WOULD RETURN TO AUSTRIA AS IT IS A LOVELYPLACE BUT NOT TO THIS HOTEL
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- Date of Holiday:Jul 2007
- Board Basis:Half Board
- Tour Operator:Thomson
" fantastic hotel. Superb location the... "
Submitted By: Mrs L Keppie
fantastic hotel. Superb location the village is so peaceful. Views fantastic will definately be going again.
Staff in the hotel very polite and proffessional and food great
Cant fault anything. Recommend it
Staff in the hotel very polite and proffessional and food great
Cant fault anything. Recommend it
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- Date of Holiday:Jul 2007
- Board Basis:Half Board
- Tour Operator:Lastminute
" This is an excelllent hotel. Herbert... "
Submitted By: Other L Kep
This is an excelllent hotel. Herbert is very friendly. The food is very good with a wide choice.
The views are breathtaking. The village is very quiet and peaceful. A great place to get away from it all.
Are going back again this year. Definately recommend this hotel. Great hotel with a great location and is very popular
Had a brilliant holiday
The views are breathtaking. The village is very quiet and peaceful. A great place to get away from it all.
Are going back again this year. Definately recommend this hotel. Great hotel with a great location and is very popular
Had a brilliant holiday
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- Date of Holiday:Jul 2007
- Board Basis:Half Board
- Tour Operator:Lastminute
" Reading the comments before going on... "
Submitted By: Ms R Hamilton
Reading the comments before going on holiday, we were very interested to meet the legendary Herbert. However, if you are expecting the welcoming descibed here, then you'll be sorely disappointed. We arrived to be told that our room wasn’t ready, we sat in the bar (where no-one was serving) desperate to get checked in and get some food. We waited for 45minutes before we decided enough was enough and queued up again to ask if our room was ready. Herbert told us we had been upgraded to the Sonnschein, gave us a piece of paper and waved us outside. We waited outside for the 'taxi' to take us down to the sonnschein where we were welcomed by his wife, she checked us in no problem, and we were ecstatic to see the room. Only 15 minutes later, we got a phone call from Herbert saying that there had been a mistake and we had to come back. Not wanting to argue, we repacked our stuff, and headed downstairs (not in the best of moods by now), we had to put our own cases back into the 'taxi' and head back, where we had to queue AGAIN for our keys.
The room itself was very very small, but I have to say it was clean and comfortable, which is no more than you would expect for the price. The problem was, we had seen how the other half lived at the Sonnschein! Cant really complain about the food, it was pretty good for the price, and at the end of a days skiing, we would have eaten anything! But the customer service of most of the staff (except the young waitress in the evenings) was dire, and the friendly Herbert didn’t say 2 words to us once we got back from the Sonnschein (ie no apology/anything).
Im sure that families etc have a great time, Herbert seemed like a different person when talking to the families, but for young people I would steer well clear, he obviously has no time for people who are there with friends. However, at least we actually stayed in the hotel, some people from the ski school were taxied down to the sports hotel, above the Irish Bar, and had a 10 minute walk up to the hotel for their meals!!
Cant fault the actual resort though, the (red) ski school were fantastic, we were skiing down red runs to the vilage within 5 days, despite having never worn a pair of skiis before, our instructor was an absolute legend, really made us feel like a group, and the nightlife is pretty good too!!
Definitely going back to Niederau, but avoiding Harfenwirt next time!!!
The room itself was very very small, but I have to say it was clean and comfortable, which is no more than you would expect for the price. The problem was, we had seen how the other half lived at the Sonnschein! Cant really complain about the food, it was pretty good for the price, and at the end of a days skiing, we would have eaten anything! But the customer service of most of the staff (except the young waitress in the evenings) was dire, and the friendly Herbert didn’t say 2 words to us once we got back from the Sonnschein (ie no apology/anything).
Im sure that families etc have a great time, Herbert seemed like a different person when talking to the families, but for young people I would steer well clear, he obviously has no time for people who are there with friends. However, at least we actually stayed in the hotel, some people from the ski school were taxied down to the sports hotel, above the Irish Bar, and had a 10 minute walk up to the hotel for their meals!!
Cant fault the actual resort though, the (red) ski school were fantastic, we were skiing down red runs to the vilage within 5 days, despite having never worn a pair of skiis before, our instructor was an absolute legend, really made us feel like a group, and the nightlife is pretty good too!!
Definitely going back to Niederau, but avoiding Harfenwirt next time!!!
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- Date of Holiday:Mar 2008
- Board Basis:Half Board
- Tour Operator:Thomson
" Had a great time the hotel was clean... "
Submitted By: Ms Elaine Wignall
Had a great time the hotel was clean and the meals were good. Would go back to the hotel again, it was a short walk from the town centre but you could ski to the door snow permitting although go down red 19 not red 23 if you want an easier route. The irish bar is a must and is most entertaining in the evenings.
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- Date of Holiday:Mar 2008
- Board Basis:Half Board
- Tour Operator:Crystal
" This was our third visit to the... "
Submitted By: Miss Sarah Lewis
This was our third visit to the Harfenwirt, this time we were moved up to the the small annex run by Maria, which was wonderful.
As always we had lovely freindly serivce, Herbert and Anton remebered us from our honeymoon two years previous.
The food as always was both tasty and filling, and as a note to all those that have moaned on here previously, eggs are availible at breakfast, you just have to ask!
Herbert played his harp for us up at the cosy bar in the annex which was brilliant, I think Walter has kicked him out of the main bar ha ha!
The skiing for me was great as I am just a learner, my husband enjoyed the resort but also had a visit to Auffach, where the snow was a bit better.
As always Herbert knew exaclty who to sit with who at dinner and we had some very nice companions for the week.
We had a lovely relaxing holiday once again at the Harfenwirt thanks to Herbert, his family and the staff who all work their socks off so that we can all enjoy ourselves. Can't wait to reutrn for my skiing next year!
I say to all, the Harfenwirt is a wonderful family run hotel, the service and the food are excellent, the satff are great and the atmosphere is lovely! I reccomend joining Herbet for a harp night too, miss it, miss out!
As always we had lovely freindly serivce, Herbert and Anton remebered us from our honeymoon two years previous.
The food as always was both tasty and filling, and as a note to all those that have moaned on here previously, eggs are availible at breakfast, you just have to ask!
Herbert played his harp for us up at the cosy bar in the annex which was brilliant, I think Walter has kicked him out of the main bar ha ha!
The skiing for me was great as I am just a learner, my husband enjoyed the resort but also had a visit to Auffach, where the snow was a bit better.
As always Herbert knew exaclty who to sit with who at dinner and we had some very nice companions for the week.
We had a lovely relaxing holiday once again at the Harfenwirt thanks to Herbert, his family and the staff who all work their socks off so that we can all enjoy ourselves. Can't wait to reutrn for my skiing next year!
I say to all, the Harfenwirt is a wonderful family run hotel, the service and the food are excellent, the satff are great and the atmosphere is lovely! I reccomend joining Herbet for a harp night too, miss it, miss out!
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- Date of Holiday:Feb 2008
- Board Basis:Half Board
- Tour Operator:Lastminute
" The Hotel Harfenwirt sounds really... "
Submitted By: Mr P Harris
The Hotel Harfenwirt sounds really nice. That's why we booked it. Unfortunately Inghams moved us to a different hotel in a different resort when we arrived. The owner, the much loved harp-playing Herbert forced us from his reception into a waiting taxi. No explanation. No reason. Nothing.
Thank you Inghams and Herbert. If anyone can tell us what the Hotel was like that would be great, and if anyone wants to know about the Gasthof Schneerose in Oberau, and not the Hotel Harfenwirt in Neiderau, please drop me a line.
Thank you Inghams and Herbert. If anyone can tell us what the Hotel was like that would be great, and if anyone wants to know about the Gasthof Schneerose in Oberau, and not the Hotel Harfenwirt in Neiderau, please drop me a line.
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- Date of Holiday:Feb 2008
- Board Basis:Half Board
- Tour Operator:INGHAMS
" This hotel is good value for money,... "
Submitted By: Mrs H Jenkins
This hotel is good value for money, the rooms are basic but more than adequate all have baths which is what you need after a day skiing, food very good.
The resort was lovely, great après ski, although not many shops, it was made up for by the atmosphere. Skiing was limited due to lack of snow, but we managed to ski every day.
The nursery slopes are directly opposite the hotel, the kids can toboggan etc on the slopes opposite whilst you enjoy the sun with a beer.
We would love to go back when more snow, as I am sure it would be excellent all round.
Would recommend.
The resort was lovely, great après ski, although not many shops, it was made up for by the atmosphere. Skiing was limited due to lack of snow, but we managed to ski every day.
The nursery slopes are directly opposite the hotel, the kids can toboggan etc on the slopes opposite whilst you enjoy the sun with a beer.
We would love to go back when more snow, as I am sure it would be excellent all round.
Would recommend.
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- Date of Holiday:Jan 2007
- Board Basis:Half Board
- Tour Operator:Thomson
" I booked very last minute for a lone... "
Submitted By: Mrs C Fairclough
I booked very last minute for a lone holiday. The Harfenwirt was a welcoming, clean and friendly hotel.
The food was basic but more than adequate to fill up after a hard days skiing. The room was immaculate and comfortable with a beautiful view and balcony (VERY rare in single rooms!!).
Herbert and his family went out of their way to make me welcome and, although I am not sure Herbert approves of women holidaying alone, he seemed to take my welfare very seriously (he seemed to pop up every where I was in the village like a very Austrian father figure).
The resort is beautiful and the skiing was good even with limited snow. I have already booked to return to the Harfenwirt.
This is not a 5* hotel - but it doesn't pretend to be - but if you want to actually feel like you are in Austria (rather than some sterile hotel that could be anywhere) this is the place.. and even the hardest heart can't fail to tap a toe to Herbert's harp.
The food was basic but more than adequate to fill up after a hard days skiing. The room was immaculate and comfortable with a beautiful view and balcony (VERY rare in single rooms!!).
Herbert and his family went out of their way to make me welcome and, although I am not sure Herbert approves of women holidaying alone, he seemed to take my welfare very seriously (he seemed to pop up every where I was in the village like a very Austrian father figure).
The resort is beautiful and the skiing was good even with limited snow. I have already booked to return to the Harfenwirt.
This is not a 5* hotel - but it doesn't pretend to be - but if you want to actually feel like you are in Austria (rather than some sterile hotel that could be anywhere) this is the place.. and even the hardest heart can't fail to tap a toe to Herbert's harp.
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- Date of Holiday:Feb 2007
- Board Basis:Half Board
- Tour Operator:Inghams
" We have just come back from a week... "
Submitted By: MartinM
We have just come back from a week holiday in Niederau/ Hotel Harfenwirt - booked with Lastminute Ingham’s lakes & mountains on HB basis. Hoping my review will help other fellow travellers.
Resort:
It was a lovely quiet resort – beautiful Wildschonau valley. Picturesque village nestling in the hills. Unspoiled and preserved. Best place for relaxing and walking. Excursions were also available through the tour operators and local travel agent at a very reasonable price. Paragliding is also available if you are keen to ‘fly’.
There is a gondola (cable car) just a couple of mins walk from the hotel. The view on the top was just superb. Another cable car is about 7km away from the hotel, takes you even higher. The price is a lot cheaper than what we pay for an attraction in the UK. Two supermarkets are also available about 500m away from the hotel.
Hotel:
Nice location. We were given a room in the nearby annexe. Our room was nice, good views, clean and plenty of space - cleaned everyday too. For just 10 Euros for the whole week, you can use the fridge, cooker, & kettle. If you can get a room in the main hotel as view was much much better than the annexe.
Food:
Breakfast was OK – bread roll, ham, cheese, butter, jam etc everyday – no eggs or fresh fruits! Three course dinner (and salad buffet) - it was really good. Got different main dish each day. Sometimes it was a bit salty otherwise no complain.
Hotel Staff:
Friendly, nice & helpful. They speak English too. The service was also good.
Hotel Owner – Herbert:
I really can’t write this review without mentioning him. He greets & chats with guests every day. The man controls everything, including reception! He plays harp and very good at it too. Although maintenance problems were never sorted.
My verdict on the hotel:
For the price (£249 pp) we paid, it was a worthy holiday and we enjoyed it. Like other travellers we will go back to the resort again & again but Hotel Harfenwirt will be my second choice.
Resort:
It was a lovely quiet resort – beautiful Wildschonau valley. Picturesque village nestling in the hills. Unspoiled and preserved. Best place for relaxing and walking. Excursions were also available through the tour operators and local travel agent at a very reasonable price. Paragliding is also available if you are keen to ‘fly’.
There is a gondola (cable car) just a couple of mins walk from the hotel. The view on the top was just superb. Another cable car is about 7km away from the hotel, takes you even higher. The price is a lot cheaper than what we pay for an attraction in the UK. Two supermarkets are also available about 500m away from the hotel.
Hotel:
Nice location. We were given a room in the nearby annexe. Our room was nice, good views, clean and plenty of space - cleaned everyday too. For just 10 Euros for the whole week, you can use the fridge, cooker, & kettle. If you can get a room in the main hotel as view was much much better than the annexe.
Food:
Breakfast was OK – bread roll, ham, cheese, butter, jam etc everyday – no eggs or fresh fruits! Three course dinner (and salad buffet) - it was really good. Got different main dish each day. Sometimes it was a bit salty otherwise no complain.
Hotel Staff:
Friendly, nice & helpful. They speak English too. The service was also good.
Hotel Owner – Herbert:
I really can’t write this review without mentioning him. He greets & chats with guests every day. The man controls everything, including reception! He plays harp and very good at it too. Although maintenance problems were never sorted.
My verdict on the hotel:
For the price (£249 pp) we paid, it was a worthy holiday and we enjoyed it. Like other travellers we will go back to the resort again & again but Hotel Harfenwirt will be my second choice.
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- Date of Holiday:Sep 2007
- Board Basis:Half Board
- Tour Operator:Lastminute
" I have read a few of the other... "
Submitted By: Mrs P Wallace
I have read a few of the other comments but totally agree with all of the positive ones. This hotel, staff, food, cleanliness, location, was second to none. Excellent vegetarian meals if needed which believe you me are very hit and miss during holidays in other countries.
Herbert our host for the week entertained us with his incredible harp playing and his sense of humour. We enjoyed the company of our dinner companions, discussing our plans each day.
The weather was glorious and we enjoyed good well signposted walks in lovely countryside, as easy or as hard as you wanted. The hotel is well situated for the gondola and the ski runs. The village is lovely and the people were very friendly. The bus stop is directly outside the hotel for trips to nearby villages. All in all it was a holiday we will certainly remember as "one of the best".
Herbert our host for the week entertained us with his incredible harp playing and his sense of humour. We enjoyed the company of our dinner companions, discussing our plans each day.
The weather was glorious and we enjoyed good well signposted walks in lovely countryside, as easy or as hard as you wanted. The hotel is well situated for the gondola and the ski runs. The village is lovely and the people were very friendly. The bus stop is directly outside the hotel for trips to nearby villages. All in all it was a holiday we will certainly remember as "one of the best".
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- Date of Holiday:Sep 2007
- Board Basis:Half Board
- Tour Operator:Lastminute
" Niederau is a beautiful village in a... "
Submitted By: Mrs EA A
Niederau is a beautiful village in a most lovely setting, only accessible by road since the 1930's this is a real gem of a place.
Staying at the Harfenwirt, a traditional hotel in a good location with balconies covered in flowers, is like travelling back in time. A little regimented, you are allocated a table to sit at all week, a curious range of food offered, there are two choices per evening ranging from venison stew to spam? and eccentric staff. Off half-board menu food however is especially delicious and to be recommended. The spam though - for me -oh dear!
It is however wonderful- the type of holiday I thought had disappeared forever. The owner Herbert uses his considerable knowledge to sit people together, organize and sort things out for you, he really seems to care. We ended up making many friends and having a great time at Herbert's harp evenings and traditional tryolean nights. Herbert is an unusual character as other reviews have said but this all adds to the fun, his harp playing is beautiful and he never appears to stop working. He does seem to own a lot of the village!
The hotel was very clean and everyone was very kind, from Herbert's sister lending us an umbrella for a trip, to Barbara the waitress finding a lost item for us using her own phone. Going with children wasn't a problem either. All the staff loved them and so did the other guests. We had no problems at all.
At first we were in an annex, very clean and functional and then moved to the main hotel, where the clean room had the most beautiful views over the mountains. The rooms are dated though and in need of a refurbishment, apparently this is being done next year.
The Inghams trips were well organized, although a little long, and were very good value. We visited Lake Garda, Munich, Hintertux glacier and Hitler's Eagles nest at Bertesgarten.
The sister hotel the Sonnschein is very nice but I think has less character and as we had booked with last minute.com we had to pay to use the outdoor pool there - it was supposed to be free for the Harfenwirt guests (perhaps Inghams only).
The valley has lots to see and do in it from beautiful mountain walks to a fun outdoor public pool. There aren't a lot of shops to visit so if you like shopping it is a problem, it is also quite a quiet village although this wasn't a problem for anyone we met, ranging from small children to teenagers to older people.
This was an exceptionally good holiday and is to be recommended. I would go again especially when the hotel is refurbished (and at the same time the menu too I hope).
Well done Herbert and family.
Staying at the Harfenwirt, a traditional hotel in a good location with balconies covered in flowers, is like travelling back in time. A little regimented, you are allocated a table to sit at all week, a curious range of food offered, there are two choices per evening ranging from venison stew to spam? and eccentric staff. Off half-board menu food however is especially delicious and to be recommended. The spam though - for me -oh dear!
It is however wonderful- the type of holiday I thought had disappeared forever. The owner Herbert uses his considerable knowledge to sit people together, organize and sort things out for you, he really seems to care. We ended up making many friends and having a great time at Herbert's harp evenings and traditional tryolean nights. Herbert is an unusual character as other reviews have said but this all adds to the fun, his harp playing is beautiful and he never appears to stop working. He does seem to own a lot of the village!
The hotel was very clean and everyone was very kind, from Herbert's sister lending us an umbrella for a trip, to Barbara the waitress finding a lost item for us using her own phone. Going with children wasn't a problem either. All the staff loved them and so did the other guests. We had no problems at all.
At first we were in an annex, very clean and functional and then moved to the main hotel, where the clean room had the most beautiful views over the mountains. The rooms are dated though and in need of a refurbishment, apparently this is being done next year.
The Inghams trips were well organized, although a little long, and were very good value. We visited Lake Garda, Munich, Hintertux glacier and Hitler's Eagles nest at Bertesgarten.
The sister hotel the Sonnschein is very nice but I think has less character and as we had booked with last minute.com we had to pay to use the outdoor pool there - it was supposed to be free for the Harfenwirt guests (perhaps Inghams only).
The valley has lots to see and do in it from beautiful mountain walks to a fun outdoor public pool. There aren't a lot of shops to visit so if you like shopping it is a problem, it is also quite a quiet village although this wasn't a problem for anyone we met, ranging from small children to teenagers to older people.
This was an exceptionally good holiday and is to be recommended. I would go again especially when the hotel is refurbished (and at the same time the menu too I hope).
Well done Herbert and family.
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- Date of Holiday:Aug 2007
- Board Basis:Half Board
- Tour Operator:LastminuteInghams
" Having had 5 previously great... "
Submitted By: Mrs J Anon
Having had 5 previously great holidays in Austria - we feel that comments must be made on our stay at the Harfenwirt. After a 2.5 hour journey from Salzburg via Kitzbuhel (to drop off other passengers) in a hot, sticky minibus/van, the driver constantly on his phone when he discovered he had 2 passengers missing, but 2 extra passengers on board with the same surname - he thankfully still decided to carry on to Niederau.
On our arrival at the hotel we were not made welcome, but told our room was not ready and go and buy a drink from the bar. Finally we went up to our room - it was so depressing! It was more than tired - but in complete need of refurbishment! Several lights did not work (in fact many light bulbs seem to be missing in many of the areas of the hotel - maybe a good way of saving money?). The only light in the bathroom was a shaver light. Cobwebs/dust in the corners, towels clean but worn out and ready for cleaning rags.
The balcony did have a lovely view but, was not private - no screens - and in fact one day we had youths crawling from one end to the other via our balcony. These youths were loud at night on the balconies - up to 3am - behaviour expected from 18 to 30 holiday clubs. Several guests complained to Herbert - all to be told that they could move to the guest house up the road.
The food was poor, done on the cheap - fresh fruit non existent. Much of the vegetables was tinned or frozen. No bread available with the soup course. Ice cream with cream served one night with half an ice cream wafer!! Fruit juice always orange but made from a packet - varied daily as to how much water was added. No hot choice - no boiled eggs etc. On first evening made to line up and be told your seat for the rest of the holiday - joining other guests on same tables and then engaging in small talk whether you felt like it or not. Sign at entrance stated that jugs of water not available at mealtimes - must purchase bottled water. Again this was a way of making money from the guests - a shrewd business move - no wonder he owns half the town! The Tyrolean night was again charged 10 euros each - even if you were a guest - and you are told where to sit. We will never recommend or return here again.
Niederau is a quaint, quiet village by day with a gondola to take you to the top of the mountain - but deserted at night time - many of the bars closed and most restaurants are in the hotels.
On our arrival at the hotel we were not made welcome, but told our room was not ready and go and buy a drink from the bar. Finally we went up to our room - it was so depressing! It was more than tired - but in complete need of refurbishment! Several lights did not work (in fact many light bulbs seem to be missing in many of the areas of the hotel - maybe a good way of saving money?). The only light in the bathroom was a shaver light. Cobwebs/dust in the corners, towels clean but worn out and ready for cleaning rags.
The balcony did have a lovely view but, was not private - no screens - and in fact one day we had youths crawling from one end to the other via our balcony. These youths were loud at night on the balconies - up to 3am - behaviour expected from 18 to 30 holiday clubs. Several guests complained to Herbert - all to be told that they could move to the guest house up the road.
The food was poor, done on the cheap - fresh fruit non existent. Much of the vegetables was tinned or frozen. No bread available with the soup course. Ice cream with cream served one night with half an ice cream wafer!! Fruit juice always orange but made from a packet - varied daily as to how much water was added. No hot choice - no boiled eggs etc. On first evening made to line up and be told your seat for the rest of the holiday - joining other guests on same tables and then engaging in small talk whether you felt like it or not. Sign at entrance stated that jugs of water not available at mealtimes - must purchase bottled water. Again this was a way of making money from the guests - a shrewd business move - no wonder he owns half the town! The Tyrolean night was again charged 10 euros each - even if you were a guest - and you are told where to sit. We will never recommend or return here again.
Niederau is a quaint, quiet village by day with a gondola to take you to the top of the mountain - but deserted at night time - many of the bars closed and most restaurants are in the hotels.
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- Date of Holiday:Aug 2007
- Board Basis:Half Board
- Tour Operator:Shearings
" PLEASE IGNORE ALL THE NEGATIVE... "
Submitted By: Mr P Ashworth
PLEASE IGNORE ALL THE NEGATIVE COMMENTS ABOUT HERBERT & HIS HOTEL, JUST GOT BACK FROM THERE WITH MY WIFE & 2 CHILDREN AGED 6 & 9, HE WAS VERY FRIENDLY TO US, AS WERE THE STAFF, ESPECIALLY BARBARA WHO TOOK OUR MEAL ORDERS EVERY DAY.
THEY ARE VERY HARD-WORKING, HERBERT NEVER SEEMS TO STOP RUNNING BETWEEN THE HOTELS HE & HIS WIFE OWN. THE FOOD WAS EXCELLENT & I'M FUSSY.....THE AREA TOP DRAWER.....HERBERTS HARP PLAYING HAS TO BE SEEN TO BE BELIEVED...
THEY ARE VERY HARD-WORKING, HERBERT NEVER SEEMS TO STOP RUNNING BETWEEN THE HOTELS HE & HIS WIFE OWN. THE FOOD WAS EXCELLENT & I'M FUSSY.....THE AREA TOP DRAWER.....HERBERTS HARP PLAYING HAS TO BE SEEN TO BE BELIEVED...
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- Date of Holiday:Aug 2007
- Board Basis:Half Board
- Tour Operator:Lastminuteinghams lakes & mountains
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Herbert was very welcoming and keen to help where necessary. The breakfast was basic and there was a choice of two mains each night. We went expecting to eat out some nights but the need didn't arise. There was always something that we all liked.
We were sat on a table with another family who had a 9 year old son and he hit it off with our daughter from the beginning. Normally we keep ourselves to ourselves on holiday but the family we sat with were friendly and easy to get on with and helped to make our holiday. Although we rated the hotel 5/10 we had an excellent holiday and would definately consider going back again.