Grand Palladium Jamaica Resort Hotel, Montego Bay, Jamaica
Hotel Information
Recent Price: £201
Hotel Class:
Hotel Description:
Picture gentle curves of soft golden sand cradled by acres of tropical garden, all on the edge of the Caribbean Sea – with views of Tom Pipers Bay and the harbour of Lucea, too. And Grand Palladium Lady Hamilton is sitting slap bang in the middle of it all. loading...
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Grand Palladium Jamaica Resort Hotel Reviews
" Worst Vacation "
Submitted By: patwms4u2
Just returned home from day a six day vacation at the grand Palladium. The customer service was horrible. I had issues with bugs in my room, sewage problems and security issues. Suring my stay my laptop was stolen and there was absolutely no support from the resort. I left the resort about 3 days into my vacation. The vacation was totally ruined and I received no follow-up from the hotel or the Lucea Jamaican police.
Think twice about booking this resort for your vacation. I wish that I could rate this resort as a 0.
Think twice about booking this resort for your vacation. I wish that I could rate this resort as a 0.
Advice: I would stay in Montego Bay not at the Grand Palladium
Activities: The Half Moon Gulf Tennis Resort and the Ritz Carlton
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- Date of Holiday:Dec 2008
- Board Basis:All Inclusive
- Tour Operator:Cheap Carribean
" 5 Star?? "
Submitted By: BillieHoliday
Ok, here is my review. The food is ok. The food service is even better. The weather in Jamaica is usually good. Sunset Beach is small but nice. There is an abundance of pool chairs and the beach towels are clean, of good quality and there is no shortage of them. The working staff is friendly and helpful. The grounds are clean and the staff keep the beaches cleaned up nicely. That's about it for what is good about Grand Palladium, Jamaica.
Five Star? Someone can't be serious. We stayed during the week of Nov. 15-22 and only had wash cloths provided one of the days. Then, the maid took them never to be seen again along with two days without hand cloths.
They provide house slippers. Better wear them to avoid cutting ones' feet on the sharp tile edges. This actually happened. Our room door rattled like someone was breaking in anytime the wind blows. Stuff something in the edge of the door to stop the annoying rattle. You will just have to endure the moaning sounds of the wind.
We had friends that complained of a water leak in their bathroom. It never got fixed and they were never moved to another room. You can imagine what water on a polished marble floor is like and the house slippers don't give you much traction.
One of our coffee cups went missing after room service, never to return the last half of our stay. It was hard to ignore the peeling paint, cracks and generally shoddy workmanship of the buildings. Missing tiles in the pools were more than just one here and there. Good luck on finding a pool jacuzzi that actually worked. None of them were working during our stay. Even the showers in the spa had missing handles and damaged shower heads. Does anyone even try to repair these things? Does anyone care?
And the entertainment, it was like....what entertainment? If I heard 'Make some noise' from the MC one more time...it would be actual entertainment if the guests would start booing! At least some honest feelings would show. If you really want entertainment, stay in your room and try to watch some tv between signal outages. Or, you can listen to your door rattle, watch your plumbing leak and wonder where the heck are your wash cloths, hand towels and guess who has your coffee cup while you put band aids on cut feet. If you would rather spend time in any of the main buildings, you can entertain yourself by counting all the burned out lightbulbs and missing lamp shades or wonder how some of the ceiling fans stay up with the damaged out of balance blades.
Oh, and try to get a smile or some other normal response any friendly person would normally receive from the bar maid at the Coral pool....good luck.
Five Star? Someone can't be serious. We stayed during the week of Nov. 15-22 and only had wash cloths provided one of the days. Then, the maid took them never to be seen again along with two days without hand cloths.
They provide house slippers. Better wear them to avoid cutting ones' feet on the sharp tile edges. This actually happened. Our room door rattled like someone was breaking in anytime the wind blows. Stuff something in the edge of the door to stop the annoying rattle. You will just have to endure the moaning sounds of the wind.
We had friends that complained of a water leak in their bathroom. It never got fixed and they were never moved to another room. You can imagine what water on a polished marble floor is like and the house slippers don't give you much traction.
One of our coffee cups went missing after room service, never to return the last half of our stay. It was hard to ignore the peeling paint, cracks and generally shoddy workmanship of the buildings. Missing tiles in the pools were more than just one here and there. Good luck on finding a pool jacuzzi that actually worked. None of them were working during our stay. Even the showers in the spa had missing handles and damaged shower heads. Does anyone even try to repair these things? Does anyone care?
And the entertainment, it was like....what entertainment? If I heard 'Make some noise' from the MC one more time...it would be actual entertainment if the guests would start booing! At least some honest feelings would show. If you really want entertainment, stay in your room and try to watch some tv between signal outages. Or, you can listen to your door rattle, watch your plumbing leak and wonder where the heck are your wash cloths, hand towels and guess who has your coffee cup while you put band aids on cut feet. If you would rather spend time in any of the main buildings, you can entertain yourself by counting all the burned out lightbulbs and missing lamp shades or wonder how some of the ceiling fans stay up with the damaged out of balance blades.
Oh, and try to get a smile or some other normal response any friendly person would normally receive from the bar maid at the Coral pool....good luck.
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- Date of Holiday:Nov 2008
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" Just returned from week at 5* Lady... "
Submitted By: Mr R Alexander
Just returned from week at 5* Lady Hamilton (inc Jamaica) Resort. Whilst buildings impressive major problems with water supply & sewerage. Also beach is littered with builders rubbish & very stoney. Sea is full of rocks, stones & seaweed. Staff very friendly & food varied but needs couple of years to establish as true 5* resort. Also need to be able to walk distances as villas of 36 suites each spread over extensive grounds.
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- Date of Holiday:Sep 2008
- Board Basis:All Inclusive
- Tour Operator:Thomson
" I was recently at the grand palladium... "
Submitted By: Miss Cd Dunbar
I was recently at the grand palladium where I did not enjoy my vacation. First to comment the food was horrible. There was no entertainment and if they did have one it was horrible.
Not much to do at the hotel. My ac unit did not work throughout my entire stay although I reported it daily. It was even more distressing not having elevators and the place is huge alot of steps to climb.
This place needs quite a few more years before they can please there customers.
Not much to do at the hotel. My ac unit did not work throughout my entire stay although I reported it daily. It was even more distressing not having elevators and the place is huge alot of steps to climb.
This place needs quite a few more years before they can please there customers.
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- Date of Holiday:Aug 2008
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
Second night moved to another room. It rained the room flooded, also the jacuzzi above flooded the room. A double whammy! I wondered why the room smelled like mold....
As I was standing in line talking with Gerrardo the manager of the propeerty. He assigned the room to the next lady who wwas complaining about the same thing. So they cleaned the floor and gave it to the next person. wow what a concept...
The third day we were totally exhausted from moving twice, this was also the last night of our vacation.
The staff was poor and unresponsive to the needs of the customer. The worse our trip got the worse the staff became.
Hated it will never go to another Palladium property even if they gave me the trip.
I will blog about this until they clean up their act.
Property is too big and poorly managed.
Advice: hated it
Activities: steak house