Dunas Club Apartments

A friend and I spent the last week of January 2012 here and we had a terrific time. There were plenty of loungers by the pool - who would've thought we'd be by the pool in January!!! The food in the restaurant was delicious and the house wine very good too. We had paella twice in the week, we were that impressed. The apartments were perfectly situated, close to the harbour and local restaurants/shops etc.
The only thing that marred the holiday were Thomas Cook. On arrival we were in and out of the transfer coach so many times other people on there thought we had our braces caught! We were offloaded at the wrong hotel 3 times - and late at night this did not impress.
Our journey home was plagued by a 24 hour delay on our flight. The way Thomas Cook handles this delay was unbelievable. We waited in Departures till the boarding time had come and gone and then all the passengers were trying to find someone from Thomas Cook, but there was no one about. Eventually a tannoy message told us we would have to spend the night in a hotel and that we should make our way downstairs to check-in, picking up our luggage on the way. This would have been acceptable had they taken responsibility for us, but instead we stood there waiting to be dealt with. The lights in the airport went out and still we waited. Eventually (after about an hour) we were told to go outside to the car park where 2 coaches would take us to our hotel. Out we went....and then they put the car park lights out too! One passenger fell and was taken to hospital, unconscious. We hoped that they would take us back to our original apartment but they stuck us in what can only be described as a cross between Butlins and a rough old housing estate. The Broncemar Beach, Caleta de Fuste is absolutely awful. The rooms smelled of damp and cigarettes and I did not sleep as I felt it was too grubby. The breakfast in the morning was so bad I had a roll, tea and a pieve of fruit. We sat at a table waiting for the rep to report what would be happening, when one of the 'entertainment crew' came and asked if we would like to take part in the competition. What competition, you ask - HOW LONG IT WOULD TAKE HIM TO EAT 8 MUFFINS!!! By this point we'd had enough. We beat a hasty retreat after finding out when the coach would be collecting us. All I can say is - if you are staying at the Broncemar, then prepare yourself....
All the relaxation from our week in the sun was ruinded by Thomas Cook and their totally inept dealings.
So, stay at the Dunas Club Apartments, you will have a great time - but don't do so with Thomas Cook.