Reviews of Santa Susanna Resort Hotel, Santa Susanna, Spain

firstly the rooms were very...

Overall Rating:

3/10

Board Basis:

All Inclusive

Date of Holiday:

May 2008

Tour Operator:

Booked Independently

Submitted By:

Mr K Gallaher

Comments:

firstly the rooms were very small and cramped for 2 adults with 2 kids. the food wasn't very nice and cold ,although there was a microwave to warm it up. the cleaners were too keen ,mopping toilet floor round your feet , leaving floor wet and slippery... read more

after reading some reviews...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

May 2008

Tour Operator:

Booked Independently

Submitted By:

Mrs B Colville

Comments:

after reading some reviews wasn't looking forward to staying here , but we had a great time , friendly staff ,every were really clean, food was very good and always hot .the people who complained about the food were always the ones who had drunk to... read more

Myself and 6 friends stayed...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

May 2007

Tour Operator:

Booked Independently

Submitted By:

Ms L Pollock

Comments:

Myself and 6 friends stayed within the Santa Susanna Resort whilst on a hen wknd. We had a great time! Hotel was absolutely spotless, always a cleaner in sight either inside hotel or at the pool. Good selection of food available, although perhaps... read more

after reading all the negative...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

Apr 2008

Tour Operator:

Booked IndependentlyOTBEACH.COM

Submitted By:

Mrs Deborah Campbell

Comments:

after reading all the negative reviews about this hotel,i went with an open mind!However, i am glad i went.On arrival, we were greeted by friendly reception staff and were actually allocated to our rooms at noon.(instead of the 2.00pm time stated)We... read more

I am bewildered that anyone...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Mar 2008

Tour Operator:

Perla Tours

Submitted By:

Mr R Slater

Comments:

I am bewildered that anyone would rate the Santa Sussana hotel any more that one star. As a group of 4 university students we were after a cheap holiday; however nothing could have prepared us for what we faced.

The food was below... read more

went to santa susanna in april...

Overall Rating:

7/10

Board Basis:

All Inclusive

Date of Holiday:

Apr 2008

Tour Operator:

Booked Independently

Submitted By:

Miss K Armstrong

Comments:

went to santa susanna in april and the wheather wasnt what i expected - it was lovely very hot. the hotel was very very clean, there was never a time when i couldnt see a cleaner. staff were friendly and helpful, food was good and i am a fussy eater... read more

Myself and my parents went here...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

Apr 2008

Tour Operator:

Direct Holidays

Submitted By:

Miss S Braithwaite

Comments:

Myself and my parents went here last month with my 3 children and we had a great time,the staff were friendly and were polite and patient with the children,

the room was lovely and very clean ,spot less in fact.



the... read more

I have recently come back from...

Overall Rating:

7/10

Board Basis:

All Inclusive

Date of Holiday:

Apr 2008

Tour Operator:

Select

Submitted By:

Mrs C E Sinclair

Comments:

I have recently come back from this hotel and i must say I had a wonderful time. Food was great, breakfast served a little early than I would of liked but it was worth getting up for.

Everything was clean and tidy which I believe is... read more

on reading these reveiws befor...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Apr 2008

Tour Operator:

u k travel shop

Submitted By:

Mrs Darren Bussey

Comments:

on reading these reveiws befor going we did not think it could all be true. how wrong could we be we took our two granchildren with us aged six and eight.we have no complainets about the staff as they are help full and the hotel is clean yes it was... read more

Got back from this hotel...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Apr 2008

Tour Operator:

Travel Republic

Submitted By:

Mrs S A Kelly

Comments:

Got back from this hotel yesterday. Cant believe the bad reviews people are leaving about this hotel, its cheap as chips and therefore simply cannot be called bad. If you feel you paid too much for this hotel then you were ripped off by the TRavel... read more

Terrible holiday would not...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Apr 2008

Tour Operator:

globe travel

Submitted By:

Ms B Kenyon

Comments:

Terrible holiday would not reccomend anyone to go to this hotel. Rooms very cold found a big black hair in my food! Told staff about it but they didnt bother the food was awful. Unhelpful staff nothing to do The only plus side is there were plenty of... read more

HAVING READ THE REVIEWS ON HERE...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Apr 2008

Tour Operator:

Booked Independently

Submitted By:

Mrs A Greensmith

Comments:

HAVING READ THE REVIEWS ON HERE AFTER I HAD BOOKED A SHORT BREAK TO SANTA SUSANNA RESORT HOTEL I WAS HORRIFIED AS THIS WAS A SURPRISE WEEKEND BREAK FOR MY HUSBANDS BIRTHDAY.ON ARRIVING AT OUR HOTEL I WAS QUITE PLEASED AS I HAD READ HOW HORRIBLE IT... read more

very bad rooms with no air con...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Jul 2007

Tour Operator:

Booked Independently

Submitted By:

Mrs M Patel

Comments:

very bad rooms with no air con or fan in the small roof rooms. thw food is no good we went with our 2 doughters age 2 and 5 could not sleep at knight. no toilet rolls in the bathroom. this was the bad holiday we ever had in our whole life.

spent a week at this hotel.found...

Overall Rating:

5/10

Board Basis:

All Inclusive

Date of Holiday:

Mar 2008

Tour Operator:

Alpha Rooms

Submitted By:

Mrs L Nichols

Comments:

spent a week at this hotel.found the rooms and the communial areas very clean.the only downside was that the room were very cold,would be great in summer but the weather was the coldest it had been since christmas.the food was resonable but not alot to... read more

We booked a last minute break...

Overall Rating:

2/10

Board Basis:

All Inclusive

Date of Holiday:

Mar 2008

Tour Operator:

booked via teletext

Submitted By:

Mrs J Frost

Comments:

We booked a last minute break for 4 adults for 4 nights (5days). The rooms were clean but absoloutely freezing. There was no heating in the rooms & we found we were going to bed in tracksuits!! When complaining (as did everyone we spoke to) the... read more