Santa Susanna Resort Hotel

This hotel is like Blackpool, but without the style. This is not though, solely the fault of the hotel or Cosmos. Brits abroad, when faced with "free" booze are a nightmare. 99% of the people were pot bellied, tattooed, football shirt wearing, loud, boorish & obnoxious.... more

I have read the other reports from holidays taken this year and I cannot see how people could actually say it has improved! There was the odd person there saying the hotel was OK but the vast majority were discussing how to complain when they got home. The bar staff were... more

Never would I go there again, the room in which my partner and I were put in was too hot, there was no air conditioning, and it smelt to which I complained on several occasions but nothing was done about it. Beside the pool it smelt of sewage and put me off going down... more

Don’t believe the hype!! Just got back yesterday from a fantastic break to this EX holiday from hell hotel. Notice the EX, all I can say is that whatever was going on when it was featured on holidays from hell has been well fixed. The food was a higher standard then I... more

People do moan !!! Both my husband and me went here on a cheapy and it was great I am now planning to come back with my 3 children. Ok the entertainment wasn’t great but make your own your on holiday for god sake !!!!!! The rooms were basic but good enough you only... more

ON arrival we were a little disappointed as there was Karaoke going on the bar that was right next to the check in desk, but the next morning everything seemed fine. I have NO complaints about this resort what so ever, everyone was extremely friendly and helpful, the kids... more

I don’t now what this other people are talking about that it’s a “Holiday from Hell”, they must have been on another planet. We were in a party of 12, 8 adults, 3 children and a baby of 4 months. The kids had a fabulous time and did not want to come home; all the... more

I went to this place Oct 03 and would never go again. Food was rubbish, i lived on chips and gravy! The food may have been cold but the dining room was too hot, it had no air conditioning. The bar staff were doing nothing but looking at the 16 year old girls and were very... more

On arrival we were a little disappointed with regard to the size of our room - our party consisted of daughter, 2 young children ages and myself 6 and 3. We were booked for a week - found the hotel very clean. Bar staff not very friendly, food not very appetising - but... more

Absolutely awful!!! We found dead rats in the children’s play area and reported it 3 times then ended up moving them ourselves the food was terrible and the smell towards the dining area was awful - for the second week we never ate a meal in there...entertainment was... more