Reviews of Santa Susanna Resort Hotel, Santa Susanna, Spain

Unfortunately we booked a last...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Oct 2004

Tour Operator:

Cosmos

Submitted By:

Mrs S M Reilly

Comments:

Unfortunately we booked a last minute deal - never been so glad to get back to Britain - we went 2 - 9 October. I wish I had read the reviews on this hotel before I went on holiday. This place is the pits! I believe it was on ‘Holidays from Hell’... read more

Just returned from 7 days at...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Oct 2004

Tour Operator:

Jetline

Submitted By:

BobE

Comments:

Just returned from 7 days at this hotel and have had a brilliant time.



The staff were friendly and helpful and the food was excellent and always plentiful.



I do not know about anyone else but my... read more

My first tip is to hire a car...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

Sep 2004

Tour Operator:

Jetline Travel

Submitted By:

Miss M S George

Comments:

My first tip is to hire a car because the car cost £100 for a week and the transfer costs £42 each way (60 Euros) apparently. There is also convenient parking right outside the hotel.



The hotel is clean and we were happy... read more

Firstly can I start by saying I...

Overall Rating:

5/10

Board Basis:

All Inclusive

Date of Holiday:

Sep 2004

Tour Operator:

Sunstar Leisure

Submitted By:

Mr A Dean

Comments:

Firstly can I start by saying I really don’t understand what all the moaning is about with this hotel at all. I have been to Mexico this year 5* all in and there were even people complaining there.



The hotel itself is... read more

Any body that gives this a...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Cosmos

Submitted By:

Mrs j Kelly

Comments:

Any body that gives this a rating any higher is either a relative of the staff or being paid!!



I travelled with my husband and three children 13/11/8, (which I had to pay adult price for my oldest son), on arrival at the hotel... read more

Worst holiday we have ever had...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Cosmos

Submitted By:

Mr N P Finn

Comments:

Worst holiday we have ever had they put four of us (2 Adults and 2 Children) in a tiny room with no air con or fan. The restaurant had no air con, which meant we had a 20 min walk to town as the local bus was always full so we could have something to... read more

After a nightmare of a journey...

Overall Rating:

2/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Not Specified

Submitted By:

Miss F Boots

Comments:

After a nightmare of a journey trying to get a taxi from Gerona airport to Santa Susanna, we finally arrived at the hotel. Upon arriving the staff where very friendly, and we were checked in quite quickly.



We got to our... read more

SHUT UP! this place was...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

2Can Travel

Submitted By:

Mr A B Chapman

Comments:

SHUT UP! this place was brilliant, as I said in my last review. I thought the food was more than edible, it was really nice, and I only had one night of bad food. The entertainment was varied, the hairdressers were brilliant, the staff nice, rooms... read more

Please do yourself a big favour...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Cosmos

Submitted By:

Mr J Garcia

Comments:

Please do yourself a big favour and do not go to this hotel.



The food is not fit for human consumption, no description of food, not identifiable to the eye and disgusting to the taste, hygiene none nonexistent, waiters... read more

I am not one to complain about...

Overall Rating:

3/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Sunstar Leisure

Submitted By:

Mrs K Dumer

Comments:

I am not one to complain about anything, but after our last minute booking to this hotel I feel that I have to some how express my views.



We are a family of four (2 children aged 6 and 4 years) who went to this hotel in Aug... read more

The hotel is VERY basic, the...

Overall Rating:

3/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Fleetway Travel

Submitted By:

Miss S Miss

Comments:

The hotel is VERY basic, the reception staff and bar staff are very helpful and friendly - that is the only positive thing about the hotel. It is located away from the centre of Santa Susanna and away from the beach - very disappointing to see other... read more

Well where am I meant to start...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Not Specified

Submitted By:

Mr T Smith

Comments:

Well where am I meant to start well when myself and my partner arrived the hotel was overrun with children varying in ages being loud and abusive which definitely put us off straight away. The staff at the check in were questioning my identification... read more

Please Please don’t pay any...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Fleetway Travel

Submitted By:

Mrs L Stewart

Comments:

Please Please don’t pay any attention to the bad reviews this hotel has got in the past I have just come back yesterday and loved every minute of my holiday. I traveled with my Husband and two kids age seven and two and the kids loved it!
read more

I can’t believe what people...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Booked via Teletext Holidays

Submitted By:

Mr A B Chapman

Comments:

I can’t believe what people have said, this hotel is brilliant! As I write this I am sitting at the Internet point in reception, it is excellent, foods great, location great, atmosphere great, everything is excellent! I would defiantly recommend this... read more

Well, a party of nine of us went...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Jul 2004

Tour Operator:

MyTravel

Submitted By:

Miss C Croft

Comments:

Well, a party of nine of us went to stay at the Santa Susanna resort - two over 50, three over 30, two under 16, and two under 5. Our room was not ideal for four people to be moving around in but as we only went up to our room to sleep, there was... read more