HTOP Royal Sun

I visited the Hotel Royal Sun for a week and I can tell you a week was too long! The overall appearence of the hotel was fairly clean except for the foul stench that wafts through the hotel time to time, the rooms are suitable (though not 4* standard) the tv shows nothing but german and spanish programmes except bbc one. I cannot fault the maid service as they clean the room every day, except they always forgot to leave toilet paper! The hotel lifts are a pain as well, better of taking the stairs even though we were on the fourth floor. The main issue when staying all inclusive is the food, it is almost the same every day, after the second day I was already sick of it. And let me tell you on more than one occasion my stomach wasn't the best after eating there.
The hotel is situated beside the beach which is great and i enjoyed the cocktails from the bar. But apart from that there wasn't much else going for it, the hotel entertainment was ok and they do try hard but wasn't really my cup of tea, there were much livelier hotels nearby.
The hotel is fine if you are German, it caters mostly for this nationality, I think the hotel staff were plesantly surprised that we were Irish. Thanks Hotel Royal Sun but I wont be back!!

1 reader found this review helpful

When I went there, the food was great for around the 1st week of our holiday, the 2nd week wasn't as good I would say, hotel's very clean, but our room was very small compared to what it looks like in the photos. At first we thought all the rooms was the same size as ours, but around 3 days before we left for home, we went to a friend that we'd made on our holiday's apartment, and it was massive compared to ours, so we went to complain, and we changed rooms for only 2 days but better than none I guess. There was two of us in this small room, and two people were living in the larger one so I don't know why we got the smaller one. Our room number at first was 635, if you get that number see if you can change rooms. On the other hand, staff were very helpful and friendly, good entertainment at night, the great thing is that we're right on the beach too. So I would recommend the hotel, just not if you get room 635, it was small enough for one person.

we have just come back from our holiday there, we would recommend the hotel to any of our familly or freinds. The hotel is very clean,the food is very good for both adults
and children, the hotel is right on the beach, with panoramic views from your room. i would recommend that if you want a late check out to book an extra day to make sure as it is a busy hotel. We would recommend this hotel to any age group. The staff are some of the friendliest and helpfull that I have found.

2 readers found this review helpful

Me my husband and two little boys came here june 08 and found that this was a lovely hotel ! the staff were very friendly ,rooms were very clean and the food was brilliant too ! the hotel is right on the beach ! what more could you ask for ? this is quite a quiet area would recommend this hotel to familes , couples or older people , we had a great time and will be coming back to this hotel again .

1 reader found this review helpful

To give this Hotel 2/10 like the previous reveiw is just a joke, the location itself is directly on the beach and is in the quieter end of Malgrat, the food here is excellent something for everyone a choice of at least 1 meat and fish Pots and veg nightly and as much salad as anyone could want with cheese cold meats i.e ham ect as well as local dishes such as paella, Breakfast is a full English and i will admit to the fried eggs abit hard but if you waited for a new batch they were perfect cheese ham croissants all juices tea and coffee. Entertainment wise it could do with an update and the kids mini disco was for about 5 minutes which left them abit deflated. The staff are abit misrable but they work long hours and we found if you smiled and did not treat them like robots they smiled back and were quite friendly the cola was nasty so i bought my own diet coke and just ordered Bacardi ( there local brand) instead, If you want to upgrade your AI card to a gold card this is 12 Euros per ROOM per night and entitled you to branded drinks and early/ late check in/out plus other benefits. All round this hotel is good value for money and being directly on the beach is a bonus we had no problem with drunks or loud kids, There is a free bus service which offer you all the HTOP hotels in the group a visit which gives you the freedom to go to other resorts in the area for the day and still use you AI card which is an added extra. We would gladly return but would hope for better weather as we had 5 days rain out of 7.

We were happy with the location of this hotel being right on the beach. The rooms are basic, although no AC or mini fridge (as the website says). The food was ok, can't really complain as you don't pay much to start with. The main thing with this place is the behaviour of other guests. There is a constant noise from kids till midnight when the parents seem to take over after their night of drinking or others heading back from a night out. There are no rules about being quiet after a certain time so it carries on all night into the morning. We are a young couple (30 years) so don't mind a bit of noise but this place is over the top. You can hear everything from showers to toliets to tv's to late night fights. We woke up each morning tired and were actually looking forward to going home just to get away from it all. I would not recommend this place.

1 reader found this review helpful

I must say I was a little apprehensive after reading the mixed reviews on this site but we had a really enjoyablle holiday here in early april 2008
The rooms are a little small and the decor and tiles in the bathroom is a little dated but the hotel is spotless the staff are friendly and overall our all inclusive holiday was fantastic value for money.
If your expectation is a marriot or the ritz or el buraj you will be dissapointed, if you are looking for a nice hotel with clean rooms , good food, friendly staff , in a good location, great for kids close to the beach and train station you will not be dissapointed.
I would reccomend this hotel

1 reader found this review helpful

Fantastic Hotel, definetly deserves its 4 STARS... food lovely, staff friendly, lovely marble floors and so clean. Step outside on to the beach, Paradise... I would book again, ... Lovely bedrooms with hairdryer and bidet..Views over the balcony fanastic, kids playground too.. Everyone i spoke to loved the location, definetly the best hotel in the H TOP HOTEL CHAIN, Santa Susanah itself clean and new looking complex not rowdy resort either..

We have just returned from a holiday booked one week before we went. The Royal Sun Hotel is one of the cleanest I have seen. All the public rooms are spotless. The restaurant is extremely good, clean table cloths laid as soon as one set of diners depart. There was a wide range of food and the salads and range of fresh fruit available was exceptional. Anyone not happy with the temperature of their food could use one of the several microwaves placed in the dining room - not that we had any cause for complaint. The coffee/tea machine in the bar was ideal for getting a cuppa anytime of the day. We found all members of staff very pleasant and our bedroom was cleaned every day and bed linen and towels replaced several times during our stay. If you like the beach you could not have been closer. The railway was quite close but never disturbed us. It is a great way to see other places along the coastline for a very small sum of money. It also enables you to visit Barcelona which is one of the most interesting places you can find and also the reason we chose to stay fairly close by. Although Santa Susanna is a very quiet resort it is ideal for anyone wishing to enjoy strolls along the beach or promenade to the limited number of shops. We visited Malgrat, Calella, Lloret de Mar and Pineda de Mar by train where there are a variety of shops. It is hard to find fault with our holiday - the weather could have been better but the Royal Sun was great. Book with confidence!

first of all the elevator didn't work and we had to carried all our suitcases up to third floor!!
secondly the rooms was dirty and the beds were almost broken!!!also the maid didn't change the towels!!!!
afterall the dinner was very good and the view was perfect!!!!!!!
but i will not go there again!!!