Tropitel Dahab Oasis

my husband and myself were here last september after 4days my husband became very ill the doctors at the hotel put him on a drip and kept him in their small room in the hotel,they said it was gastroentaritus.The food was uneatable the staff had no hygene training and every thing was washed with fingers,no wonder lots of people were ill.We had the rest of our holiday 10 days completly wasted we had to buy food else were,i even tried to get back home after the first week since that holiday we have tried to get some compantion back from them,only to be told a pack of lies from the management please if you read these reviews take notice of this one don,t go there.We have been to sharm no trouble there but this hotel as put us of going to ejypt again.i,m triying to forget this holiday,this hotel should be shut down it would be in england so be a were if you want a wasted holiday go their if you like dirty glasses and you want to lose weight you must come here. sue and derek.hull

7 readers found this review helpful

We have just returned from two weeks in the Tropitel it was just what the doctor ordered.
On arrival we were checked in by George at Reception and the cases were taken to the room immediatley, the room was basic but very clean and fresh towels were put in rooms every day. All staff were extremely helpful especially Mohammed at the Pool Bar who was also in charge of the lovely dinner we had in the Bedowin Tent it almost felt we were in his home, wonderful man. Also a thankyou to Ahmed from the Quad bikes who came to check on us every day. The only critisim I would make is that there is nothing to do in the evening which was not a manor prob for us but could be for some.

3 readers found this review helpful

Been to Egypt many times but have never stayed in a hotel this bad. Food let this hotel down big time. Never hot, only luke warm at best. Soups so watery it was hard to tell what they were. Wine also watered down, quite undrinkable. Cooks always had dirty uniforms which looked very off-putting. Also continually handling food without gloves or tongs. I did complain but not alot happened. Many guest were sick, one man on drip for TWO DAYS. Also, placemats at breakfast/lunch were caked with food. I refused to use them, instead putting plate down on napkin. Another let down was the beach. Camels and horses continually pass on the front of the beach, and leave their dropping!!! Ago old problem of sun beds. There were not nearly enough, even though the hotel was not full. Rooms could all do with a good overall. Best about hotel was the wonderful Staff. Nothing too much trouble for them. Big thank you to staff, but no way would I return to this hotel.

1 reader found this review helpful

We were extremely disappointed in what was purported to be a 4* hotel. this was our 4th trip to Egypt and we are experienced travellers. However when we arrived we found our room to have: a leaking toilet; taps that were hanging off the sink; twin concrete beds which were concreted to the floor and a very small balcony - which could not be used because of smoke from the kitchen chimney blowing down off the roof. The swimming pool had loosely placed and broken paving slabs all around the perimeter which were used to cover a filtration channel of approximately 30cm depth. We witnessed two people fall down this channel when getting into the pool. The beach itself is used for camel treks and was full of rubbish and camel dung all along its length. The prevailing winds brought the fresh smell of camel urine to the noses of beach users and my son could not play near the water's edge because of broken glass around the beach umbrellas and camel dung in the sand. Hotel staff were most unhelpful and unsmiling.
The hotel is advertised as having a kids club. This was not the case.
After asking to be moved room several times and told that no other rooms were available, we decided to move to another hotel. As soon as the manager of the Tropitel realised he was losing business he was all over us like a cheap suit. He offered us another room (miraculously one had been vacated) and even offered the lad who ran the gym (imagine how impressed he would be at that!) as a babysitter to our 5 year old son.
On the plus side, the house reef is stunning and the puddings are good in the main restaurant. Shame about the rest really. AVOID THIS HOTEL AT ALL COSTS.

1 reader found this review helpful

Me and my girlfriend stayed at this hotel for a one week all-inclusive break. We got a good price for the holiday as we booked directly with the hotel and flight via Thomsonfly. On arrival at Sharm el sheik airport we proceeded to find our pre booked taxi transfer which proved to be a little un-organised and we were kept waiting for 20 minutes with others who booked the shuttle bus. We recommend just flagging a taxi upon arrival rather then pre booking as its just the same service if not better. Once we finally got our private taxi we proceeded to Dahab. The journey took us 1hr 30min as our driver got lost on numerous occasions; we also had to pass numerous check points which was scary as the officials weren’t even dressed in uniform but casual jeans and shirt. They asked our driver for our passports a couple of times and it almost felt like we were in Iraq.
On arrival at the hotel we were directed to reception and were impressed with the speedy service with checking in. Straight away the staff were friendly and approachable and the porter boy carried our cases to our room. We asked for a pool/sea view on with our original booking but we received a ground level room on the back of the hotel, we couldn’t evaluate the view till morning as it was dark when we arrived. As soon as we did see the view we weren’t impressed, we did have a sea view but we could also see the building works next to our hotel, also the security of the doors was very bad as the lock was hanging off. However when we asked to change our room the reception staff were very proactive and we were moved to a balcony pool/sea view. This room was quite impressive, spacious and clean. The rooms were cleaned daily by the friendly cleaner and the mini bar was checked and restocked daily.
The facilities at the hotel were minimal and in my opinion lacking choice. As all inclusive guests we were entitled to drinks at 2 of the 3 bars on offer (hotel bar, pool bar). The beach bar wasn’t free, but this bar probably had the best food options (burger and chips, snacks). We did find that the hotel bar had a good choice of cocktails and it was handy that our room wasn’t far from this bar as we could take our drinks to our balcony in the evenings. The pool bar was a speedy service but we weren’t impressed with the drinks given in small plastic cups. None of the bars had any vodka as the Polish drank it all before our arrival; this limited our options with drinks/cocktails which we thought the hotel could have restocked. The entertainment at this hotel was non existent. It got very boring in the evenings but our saviour was a free shuttle bus into nearby Dahab (if you didn’t fancy watching paint dry). The only entertainment on offer was a belly dancing night at the beach bar which seems to be offered once for fortnight; we had to pay £20 each for this, although it was an enjoyable evening. The pool tables/internet/table tennis all had to be paid for.
The food at this hotel was very repetitive, chicken and beef, then beef and chicken. My favourites were omelettes for breakfast, pizza & pasta for lunch, dinner didn’t enjoy much. The food theme nights (BBQ, oriental) didn’t happen in my opinion and was misleading. The restaurant staff were responsive to take your drink requests but the drinks usually arrived just before you finished your meal. By the 3-4 day of our stay we got stomach cramps and severe diarrhoea, this spoilt our holiday. We believe we got this from the hotel food and water. Questionable if the cooks used clean water to wash salad / cook pasta.
In my final conclusion the hotel itself was nice and peaceful and would suit those that want to relax and go to bed early (certainly not for those seeking the slightest bit of entertainment). I would recommend those who come to Tropitel oasis to eat in nearby Dahab as the food is cheap and more tasteful, if you do go Dahab try the fish restaurant ‘El Fanar’. Excursions to try are Quad bikes at sunset and Blue Hole. What made this holiday were the friendly staff (particularly the towel boy ‘malik’) and the people I travelled with.
I would certainly be going Sharm El Sheik next time I go Egypt, by saving the money on transfers I would go somewhere more livelily and has more options also somewhere close to a shop that sells Imodium.