Reviews of Pine Hills Holiday Hotel, Hisaronu

Me and Boyfriend went to Turkey (Pine Hills hotel) in September 2008. We were disgusted when we arrived at 5.00am to find a horrible filthy room that looked like it had never been cleaned. There were holes in the doors so no matter how you tried you couldnt keep the mozzy's out. I cannot stress how horrible the room was i would certainly never ever return. I wasnt keen on Turkey itself but this hotel should be shut down it is really that bad. Most of the staff at the hotel were friendly but there were a few that were ignorant especially the lady who works in the bar as you walk into the complex she was really rude. I paid alot of money to have a 'turkish bath' at the complex and all's i got was burnt it was horrible! The music went on and on all night so you couldnt get a wink of sleep, the bar was really expensive, All's i can say is thank god i was only there for a week i couldnt have handled 2 weeks at all i felt rotten dirty when i got back. The locals refer to it as pinepits and i totally understand why, i have no idea why this place is still aloud to be open it is a health hazard!

DON'T GO YOU WILL REGRET IT.

Just returned from Pine Hills and had to be moved within hours of arriving. Arrived early hours of the morning and had to call the emeergency number as the room was inhabitable. The room smelled of raw sewge and not one part of it was clean. I read bad reviews before i went and never really paid much attention but now i know why it has been renamed locally as pine pitts!!!
The recpetion staff member was lovely and tried to move us to another room but that was just as bad. Honestly have never had such a bad holiday and i have also never cried as much!! Breakfast at the hotel was also terrible. Even the cups were dirty. Please do not spend over £800 on a holiday to this place as you will be very dissapointed!!!!!!!!

a nice room after we complained about a small appartment room we was in a bungalow tith 3 doulbe rooms 1 onsweet and another batroom



music was on till late in the night



people who go there are very english :L



staff are wonderfull but the resort was like made up so its just full off english people so if you like to go on holiday to get away from lots of english people not a place id recoment =]

Just returned from Pine Hills. The place is very "tired" and long overdue a makeover.Rooms were not very clean and the noise from the bar was loud and went on til 4 or 4.30. Breakfast was OK, basic but what you might expect.The only positive side was the staff who were always willing to help, and friendly. They changed our room to a quieter one at the back of the hotel away from the bar.There seemed to be a lot of room changing going on. The resort itself wasn`t our cup of tea. Why go to Turkey to eat English food?Very few restaraunts selling authentic Turkish food.

We would visit Turkey again,the Turkish people are lovely and very welcoming but we would try a different resort.

Me and my husband and daughter have just came back from the pine hill apartments, which i would not recommend these apartments as they are not clean apartments.

We arrived 29th of August to which we got put in a bungalow which was not secure as you would lock the door and you could still get in, also it wasnt clean either!!!

At these apartments you could not get a sun lounger at the poolside, as there isnt enough for the size of the apartments, you couldnt sit at the poolside anyway because you got annoyed with the waiters wanting you to eat at there restaurant, to which we went to the beach everyday to get away from all this!!!

Another point was the music it went on to all hours of the morning and we couldnt get a good nights sleep!!

Another point for the two weeks that we stayed there our bed linen only got changed twice that we were there which was not very nice and we had to get moved into another apartment which that didnt have any air condtioning in the room, so we had to hire two fans which cost us £26 at the end of our holiday!!!

At these apartments you dont get to keep your room on, you have got to be out your room by 12pm or you can keep the room open till you leave which will cost you £10!!



The staff at these apartments are really friendly and talkative!!!



I will be going back to turkey but not to these apartments!!!

Me and my husband and daughter have just came back from the pine hill apartment, which i would not recommend this apartment as it is not a clean apartments.

We arrived 29th of August to which we got put in a bungalow which was not secure as you would lock the door and you could still get in, also it wasnt clean either!!!

At these apartments you could not get a sun lounger at the poolside, as there isnt enough for the size of the apartments, you couldnt sit at the poolside anyway cause you annoyed with the waiters wanting you to eat at there restaurant, to which we went 2 the beach everyday to get away from all this!!!

Another point was the music it went on to all hours of the morning and we couldnt get a good nights sleep!!

Another point for the two weeks that we stayed there our bed linen only got changed twice that we were there which was very nice and we had to get moved into another apartment which that didnt have any air condtioning in the room, so we had to hire two fans which cost us £26 at the end of our holiday!!!

At these apartments you dont get to keep your room on, you have got to be out your room by 12pm or you can keep the room open till you leave which will cost you £10!!



The staff at these apartments are really friendly and talkative!!!



I will be going back to turkey but not to these apartments!!!

when we booked this holiday with we asked to see pictures and even now when wer home the pictures are a diffrent hotel . the rooms wer dirty and full of mozzzys squashed on the walls and the toilets wer never cleaned in the resturant and the pool was also dirty the only thing good was that the waiters wer very nice that made a real difrence the place needs a good paint job and clean the pool and the reef bars open all night and the noise is terrible please can we have r money back ha

we stayed at the pinehills apts in august there was 8 adults in the party, yes we was guests of the wedding party who most of them did not stay in the hotel just used the reef bar a couple of times during the 2 weeks, the night of the fight was unfortunate but most of the people was not guests of the hotel and to be fair to the management it was cleared up quickly and with no more hassle for the rest of the hoilday.the staff was very good about it and yes we had spent around 5000.00 in the hotel bar and for meals but we had no complaints off most of the guests after that , but to be fair if a bar is open from late afternoon till 6 in the morning what to people expect from a group of teenagers anyway. the last night the managment put a foam party on for us and there was alll ages there and NO TROUBLE .

I had a wicked time on holiday. Everyone who works at the Pine Hills are so friendly. Sonny rocks!

The rooms, the bar, the pool & the food is all lovely.

I will definitely be back next year!! I miss Turkey already..



xxxx

just got back i feel i need a nother holiday but not there . the staff were ok very freind ly .food was good at the hotel but it was not cheap not that it matteed too much breakfast was ok but did not have cold drinks for the kids only tea or coffee so was forced to buy 5ytl for a coke fanta (2.20) its a piss take . the reef bar seems to go on all night with theme nights so lots of noise . whilst we were there a wedding party had moved in and on one night they were fighting around the pool ( nice family hotel not ) the rep was too scared or would not move them because they were spending money i belive they had been moved from one location because of the damaged they caused . we went with a party of 5 families and 3 famlies had to be moved due to the state of the room shower not working and the smell of drains in the bath rooms . would not recommend the hotel to stay at not to sure how you rate hotels aboroad but i would not let a stray dog sleep in these rooms . most morning there would be vomit in the pool side toilets sinks can only speak for the mens. turkey it self is nice people are good. bathrooms were discguisting had to lay towels down to walk across floor. beds felt like slate. definitely would not go back to pine hills although area was nice loved oludenis and fethiye nearby great night life in hisaronu but not very cultural turkish all english bars and clubs.

we spent 2 weeks in pine hill and and from the start things went wrong. we were supposed to have a 2 bed appartment as arranged by first i mean last choice now and when we arrived at 1am after 10 hours of traveling we were given a huge dormitory appartment which could of quite easilly have slept 12 people that had no working airconditioning, doors that didnt quite fit the frames ,no curtains in bathrooms and mouldy ceilings also facing the reef bar where myself,wife and 2 children were unable to sleep due to the noise. we spoke to reception and they had no other rooms for that night and so forced to endure the first nights stay in the cattle shed!. the following day when we met our rep from first choice we had discussed the issues we had and it meant waiting a further 2 days for another suitable 2 bed appartment to become availiable...at this point all we wanted to do was to unpack so we decided the only option was to use 2 single rooms for the remainning duration. the air conditioning was not free! although first choice said it was so now we are faced with a bill of 2weeks for 2 rooms of air conditioning we were not amused... but with daily temperatures reaching almost 50c we dont have a choice and the hotel staff of course were quids in!

james our first choice rep was totally un-professional as giving us false infomation and using swear words in front of my children to explain certain issues after his vocabulary was obviously stretched!we also had arranged to hire a car for 2 days with him and on the day of the arranged car collection we bumped into him by chance only to be told that he has tried to arrange a car for us it would appear that there are no cars availiable working in turkey??? he then told us that he couldnt let us know as he didnt have credit on his phone! i was laughing at this point as we have obviously used the wrong travel company which couldnt supply there staff a means of communication in an event of there or our emergency if required! 50yrds from our hotel we found and hired a car for 2 days.

the staff at the hotel were very helpful and the food and service was fantastic we spent many days and evenings dinning at the hotel. mesut and saieed were brilliant pretty boy was just moody most of the time unless you were 18-29yrs and donning a swin suit.

the cleaners and laundry staff were also great and the turkish bath beautician and rosa was good fun.



the poolside was tretcherous as they have used oringinal marble walltiles for the poolside floor area which of course led to slipping, falls and having to take 100% care by the pool and that was just the staff carrying drinks the rest of us well it was just a free for all and a matter of time once you slipped up to the amusement of guests.



we were advised by last choice that as turkey was so cheap it was quite silly to go all inclusive and that food was very cheap NOT!!! although turkey isnt in the EU be expected to pay heavilly for food drinks and air conditioning. it seems to have been a 2 weeks of " oh its ok your on holiday just make do" i just wonder how many other couples and family have been mis led by both pine hill and last choice as far as we can see we will not be returning to pine hill or using any tour operator as on speaking with other guests using a similar tour company it would apear the results are pretty much identical.



finally on our last night as myself and my wife were sitting at the sky bar and in jest asked my son to go and buy some drinks for everyone....15mins late he returned with 3 vodkas and lemonade and 2 gin and tonics!..... HE IS 12 YRS OLD!! we were all discusted at this and felt we should let people reading this know the pitfalls of pinehill.



overall rating 4/10

Just returned after an excellent hot and sunny 2 weeks in Hisaronu. Hotel is fantastic value for money and the food is excellent. Make sure you go to the BBQ!

No problem with insects so long as you take precautions and the room had air con which worked really well. Room was cleaned every day with fresh linnen and towels so no problem there - all the staff were really friendly and spent time entertaining everyone.

Loads to do around the area but whatever you do dont book a trip with Jewell in the Crown! All in all an excellent holiday. Look forward to a return trip sometime and would definately recommend the Pine Hill Hotel.

me an my family have been going to hisaranu for 7 years now and love it, although we dont stay at the pine hills we go there every night for the entertainment, all the staff are really freindly espiecially sonny an sheriff.been back four weeks and have already booked to go again next year cant wait!! lisa, tyler, ethan, julie, chris, an jodie

we just got back after 2 weeks at the pine hills complex in hisaronu.

the good points 1st, staff were brilliant, sonny was always willing to help with any questions or problems, sherriff thinks hes the top dog around the pool continuously trying to throw all the guest in the water. (i took great pleasure in throwing him in though) all the staff seemed to think i resembled the turkish president so it was quite nice to be treated like royalty for 2 weeks. but seriously after going on holiday to spain it was very refreshing to be somewhere where the people genuinely liked their customers. hisaronu was a lovely place and it wont be our last visit there.

if anyone is having a birthday out there try angels they were fantastic and laid on indoor fireworks and a mini cabaret. the only bad meals we had were in the all you can eat chinese / indians where the meat was not the same quality. the chinese above the azda supermarket was very nice.

the weather was about as good as we have ever had on holiday (thats if you like it hot)

but the best thing about turkey by far was the people they made the holiday.

i was a bit aprehensive before we went as i thought with it being a muslim country they would all be walking about in burkas and in in your face a bit. but it was nothing like that it was actually nice to see the other side of islam where theyare not extreme at all.

one thing you must do is go to the zombie bar just before the call to prayer chants from the mosque you certainly know your abroad and its very theraputic,although this might have something to do with the jugs of larger they sell for 10 ytl.

now the bad bit's.

pine hills, no air conditioning in room, no fridge in room, we booked bed and breakfast but had to pay for our cold drinks and serials. breakfast was very poor and not really worth comming down for. if you take one bit of advice make sure you book a hotel with air conditioning and a fridge. we asked for a tour round the han hotel (english hotel) and thats where we will be stopping next time. you can book it direct for £30 a night and the room sleeps 6. hope all this helps.

Hey everyone just got back of holiday yesterday morning really really enjoyed the 2 weeks I spent their. The staff at the hotel are lovely Sonny and Sherrif are the best. The food was excellent at the hotel and place's around the hotel definatly try a place called Panda on the main street gorgeous food and the staff are lovely. Also try Heads and Tails cocktail bar good funand entertainment staff are exellent.

Loud music on a night time but got used to it straight away. View's are amazing from the hotel. Beach was gorgeous. We stayed in a hotel room which was very basic but clean. But our friends stayed in a apartment which was a 2 story one which was not very well kept and was very unclean so if you are planning on booking for more than 5 people book seperate rooms. The family apartment's are lovely. The beach is gorgeous but olu deniz is more expensive than hisaronu so I would recomend getting the dolmus straight back to hisaronu to eat but the kebabs are only 5ytl.

We went with thomas cook which was ok, our flight was on time but the plain was quite old and cabin crew weren't very friendly. Also the captain said it was perfect flying conditions but we went through a thunder and lightening storm. Flight back was good. Meeting with rep was short and sweet as she was hung over and couldn't really be bothered . She in the bar every night.

All in all would definatly recomend this holiday to anyone and I am booking up to go back next year.