Carlyle Hotel

Whether you like the Carlyle really depends on your taste. If you liked hotels with an old-world charm, this may well be your favorite hotel. The lobby is very tasteful, with a style that appeals to all generations. The "classical influence" really begins at the elevators, which are still manned by elevator operators. Frankly, I find that a bit pretentious and unneccessary. Why demand extra labor when there's no need for it? There's a difference between excellent service and excessive service. And in the context of the Carlyle's... more

We stayed for 5 days in a Carlyle Suite, on the 9th floor. The rooms were spacious although the bathrooms were very small and disappointingly cramped! No seperate shower either! Got off to a bad start when reception insisted that they had upgraded us to a Carlyle Suite, when in fact we had booked and payed for it ourselves! Apart from that, the staff were always really helpful and polite. We only ate breakfast there, and that was really poor, usually lukewarm buffet, nothing special.The staff were really disorganised, and you had to wait... more

We stayed three nights in a suite with a special package rate currently being offered and it was a good value. We were on the fourth floor facing Madison and never heard anything through the double glazed windows. The suite was spacious (albeit a little too louis XIV for my tastes) and well appointed. The bed was unbelievably comfortable. There were 2 baths which was convenient for entertaining. The service was impeccable. Gym was small but equipment was good. Robert, the concierge, was well informed and took care of our needs. We... more

The Carlyle makes you feel like you are in New York in a different era. Timeless classic hospitality, impeccable standards. Discreet service at the highest level. The Sunday brunch is fantastic. I live in New York and still there for the experience.

Stayed at the Carlyle for a long weekend w/ my wife and it was fantastic. The hotel is truly one of the best I have ever been to--comparable to the George V in Paris in its understated elegance. Expensive, even by NYC standards, but worth the extra money.

I spent several days at The Carlyle last summer with my wife and two boys. What a great stay. When I called to make reservations, they suggested a special rate that saved me about 50% off any other rate I found. I told the staff I wanted special treatment for our kids and said I'd leave it up to the staff to figure out ways to make them feel special. They went all out - way beyond the call. Courtesy, respect, a sense of wanting to help - what more can I say. The rooms were so comfortable and spacious (Suite with an adjacent room for... more

I have been going to the Carlyle for almost forty years. Since we like Art Museums and Madison avenue shopping, it is in a most convenient spot. The hotel is charming and elegant all at once. One very positive feature is the staff, which is most friendly and accomodating. The room this time was just fine, and the bath had been expertly remodeled. The problem was with Bemelman's Bar. This bar, named for Madeline author Ludwid Bemelman, is intrinsically very nice and in some ways is an upper Eastt Side neighborhood watering hole. One nite... more

During my June trip to New York I stopped by the Carlyle to inquire about small suites and an ongoing relationship of 14 days each Christmas. The Bell Captain was outstanding in his tour of the rooms. He was friendly and very gracious. The building was beautiful. That's where it all ended. When I e-mailed the Carlyle for room rates I got a standard rack rate response. I tried again. No response. So hey, I'm staying at The Mark with my family this Christmas and hopefully for many to come. Response there was prompt. Budget... more

well...where can I begin? The front wheel not matching the back wheel? Looks good downstairs but upstairs...it's a different story....noisy rooms...we had to really insist heavily to move....a television that didn't work...and the maintenance man said he wasn't sure if there'd be a replacement...we became very good friends with him...we saw him about the shower head in the bathroom that dropped off, about the plummeting temperature in the room...we first made his acquaintance in the early hours of the morning when the noise of some... more

The atmosphere is luxurious and impressive but the best part of the Carlyle is the staff. They are friendly, polite and at your service. A gift wrapped box of small gourmet cookies arrives at your door each night and the New York Times is delivered to your door. Being treated so nicely makes you feel comfortable and relaxed in such a stressful city. Loved it. My only small complaint was the food was just average and rather unaverage prices.