Dhow Palace Hotel

We stayed at the Dhow Palace in Aug 2007. I was impressed at first sight, however outside the hotel there is no life. Just another hotel opposite. The hotel staff are not knowledgable in anything but only their hotel work, so don't ask them about Dubai or where you could go e.t.c. You must do your own research to plan your holidays. The hotel swimmimng pool I was not impressed with, it is on the roof and it is not that big either. I took my son up there so a lifeguard with a huff had to watch over us, and was very strict shouting at my... more

nice location,very helpful staff,except one behind the reception wearing suit was not polite at all,that was when we were checking out at about midday(arabic chap),apart from him everybody was nice especially the manager when we were checking in ,food was good ,lovely atmosphere ,easy access to all shops,i would go back again ,i hope that miserable man in suit would have left.

On arrival the Dhow Palace from the outside looked very unusual (by night as you come back the Dhow Palace looks impressive all lit up). but once inside we soon forgot that, it was brilliant we got there early and the staff went out of there way to have us in our room as soon as possible, which was very nice very clean but very cold due to air con. Building has just begun next door so from Id say october on could be a little noisy in some rooms but as we have seen you would be lucky to find any place in Dubai without a building... more

Check-in - Hotel staff should know how to treat guests after 16hrs of traveling. It started off well, but when we wanted to change our breakfast they refused to change the days around and wanted to charge us for it, our reason was because we had an early flight the next morning, we have had no problems with other hotels. Plus there was a huge communication breakdown, where their english was of a very poor standard. Our Room - Room 413 - First impressions looked nice, large bedroom but tiny bathroom. The bathroom had a shower over... more

on arrival hotel manager tried to get me to pay extra for a bed and breakfast for my son aged 11 ,I produced the paperwork proving i had paid in full for the both of us but this he tried to dismiss,no bottled water,tea/coffee ect in room,in my opinion certinatly not a 5 star hotel,id give this place a miss.

For me, a 5 star property has excellent customer service of which the Dhow Palace sorely lacks. From check-in to getting a cab to dealing with the tour desk or concierge to check-out the dismal customer service was evident. Though I enjoyed my room, the rest of the hotel experience was quite disappointing. Also, DO NOT USE THE TOUR DESK. We arranged a half day tour and I was specific what I wanted to see. We were paired with a private driver who steered us to shopping areas instead. He was not very knowledgeable about the city or its... more

Used mainly by airline staff - they even have their own lounge. Food was 6 star. The staff were a bit shy at first, but warmed to us after a few days, and seemed to become more confident. Nothing was a problem to them, just ask. We chose the hotel as we wanted to be central and near shopping - and after previous years experiences - away from the cement dust/noise/gridlocked horrors of the permabuilds around the Jumeirah beach hotels. Dhow Palace badly let down by the "pool" - located on the roof - after negotiating the pipes... more

New hotel, geographically slightly apart fom other shops etc but very comfortable. It's shaped like a ship and all the staff wear sailing rig. Food and beverage were excellent and the staff were very helpful. Wake up calls for 0530 actually came at 1730 which was disappointing. Booking a taxi was also easy, but it never actually arived on time. The steak restaurant had some bad reviews in Time Out Dubai, but our meal and steak was absolutely first class. We had a hotel invitation to collect a free Kandahar Watch as part of... more

A fabuous five star hotel which was very reasonably priced at end of May. Our room was perfect, location good, and the breakfast just an unbelievable feast. We would stay there again and cannot rate the hotel too highly.

Just returned from 2 weeks of holidaying in Dubai, where the Dhowpalace hotel was our home away from home. The word luxury is the biggest understatement in the world when applied to this hotel. The bedrooms have thee most comfortable beds, the mattress lining being changed daily too. Spacious is aword also applicable, although we were staying the Commodore suite. The hotel services included a gym (the personal trainer, the most gorgeous thing i had laid eyes on in Dubai) a hair salon with thee most gorgeous lebanese hairstylist who... more