Royal Atlas Hotel

Returned from the Royal Atlas on the 26th March after 2 excellent weeks relaxing, never had any problems at all, hotel staff in all areas were very accommodating give them the odd tip now and again 20drs which is about £1.30 sterling we did and they really appreciated this but we found even if we didn't we still got excellent service in Stone Bar, Le Ocean and Pool Area.
Would not hesitate in recommending this hotel to friends.
We enjoyed the Wine and for an all inclusive it was nice to be served your wine from the bottle and the beer even the mixers like coke, tonic and sprite were not flat because they were served at table in cans and small bottles which is unusual for all inclusive. Food very good but if your want the best selection and it hot go in early when it first opens otherwise you waste time waiting for things to be replenished or queing, always a good selection though salad bar very good and the puddings were yummy!
Anyway enjoy!
(If you speak any French it helps)
(The Weather was Great)

We have just returned from the Royal Atlas in Agadir and following some very negative comments on various review sights, we felt a little concerned about the resort.
NO NEED TO WORRY!!!!
We had a most wonderful,restful,relaxing experience and our children had a brilliant time.
The hotel cannot be faulted. The decor is modern and sleek, clean and friendly.
Its location on the seafront is the best in Agadir, what can be better than sitting at the poolside watching the waves crashing on the beach.The weather was warm with a breeze off the sea which made it a little cooler at times ,but it was march!!
We met some wonderful families who had similar experiences.
The staff at best where friendly and helpful but you will experience their speed of service and sometimes differing priorities to us. If you go with the flow and chill you will not have a problem, the confusion comes into play as all the different tour operators have different board levels which was confusing to the staff and seemed to cause the most problems.
The work being carried out on the promenade was obvious and sometimes noisy but these workers at best were working by hand and in warm weather and for the work to be done a little disruption is required, it did not stop our family from having a fantastic holiday , we will be back soon.

what a fantastic time we've had. met some amazing people, guests aswell as staff. read mixed reviews before we went. so went open minded. no need. you can't fault the place unless you really want to. the slow service at the pool bar seemed to be biggest issue. however we think this is so everyone not drunk by lunch time (sensible!!!) but soft drinks were pretty much on tap. food, couldn't fault it. cater for all. they do their best to provide english brekkie but it's not that great but never mind there's loads to choose from. the cakes are to die for so if all else fails just eat cake!!!!
definately going back next year.

Well after reading all these negative reviews, makes me wonder if it was the same hotel I stayed in last week! I can tell you now that the hotel itself is definately worth its 5 stars...but I do feel the service, although very pleasant, was more 4 star. I say this only because in the International Buffet Restaurant L'Oceane, which is very French/German/Moroccan focused (DEFINATELY NOT FOR FUSSY ENGLISH EATERS THERE'S NO BREAKFAST FRY-UP OR CHIPS!!) the service was ok....just ok. We got friendly with some of the waiters/restaurant managers so lucky for us we were served our drinks mostly within 5 minutes. One sitting I didn't get my drink at all! Another small and frankly quite laughable problem is setting the table when busy. We sat down for our dinner one night and it was not set. We went up to get our dinner expecting the waiter to have set the table within the 10 minutes we were away, they did not. I asked for 2 knives and forks and got them, that was fine, but strangely just as we were finishing DESSERT, a waiter came over RE-LAID the table with cutlery and napkins while we were still eating dessert....Although some may be snobbish and find it rude we found it baffling and laughed it off! The Stone Bar definately can get busy from 7pm onwards, and I found to be sure of being waitered on regularly a small tip always helped! Something as little as 5 Dirham in the Stone Bar or the Pool Bar will get you served quicker!! The A la carte Moroccan restaurant Al Yacout can not be faulted, truly authentic and just amazing!! You get one free meal with All Inclusive in the Italian and Moroccan a week. The food was so amazing and the live music and bellydancers ended the night perfectly, I had to leave a tip, besides it was free! The pool area is beautiful and can I say it gets so damn HOT lounging around all day but thats what I did, on the Sun bed Sofas very comfy, or down on the beach. The beach is amazingly long with white sands. The bonus with this hotel is that it has a beach front location, this meaning you have allocated beach area and sunbeds with hotel staff there and volleyball etc. The sunbeds come in useful because you can't get sunbeds from anywhere else on the beach, unless you're staying in a beachfront hotel. You will get hassled by men selling excursions cheaper than the Holiday Rep, but they are dodgy so say no thankyou and walk away....the only people I would say talk to is the Henna ladies! There are a small group of 3 women 2 old, one young, who offer real black Henna and are so kind and talented and charge very small amounts!! I was conned by a dodgy Henna woman who gave me brown not black Henna (black is better by the way) and charged alot. The young girl saw the bad results and covered it and gave me two more for FREE! Back to the hotel rooms, they are great so comfortable. I decided to upgrade my room for the week and I was not dissappointed! All rooms are beautiful, was able to look at a standard room, a Junior Suite where I stayed and an Ambassador Suite STUNNING! They have 2 Royal Suites, so I guess they are outstanding! To round it all up the hotel, beach and weather has made me book 2 weeks in October this year and I can't wait to go back to relax in the Spa and around the pool getting a tan with 30 degree heat!! Worth its 5 stars!

A good holiday, good location, service at meals rather chaotic but food good and enjoyed both the Italian and Morrocan restaurants. One word of caution if you decide to stay at this hotel please put everything in the safe even if of little value. I had my watch stolen from the room and the only persons who had entered the room was myself, husband and hotel staff. Although the watch was not of great value it was a an inconvenience. The security check by the hotel after this incident was only cursory and if I had wished to pursue this further I was informed by the First Choice rep that I would have to report it to the Police and would need to pay for an interpreter. I declined to do this as I had wasted enough of my holiday on this incident.

MARCH08. only just able to comment owing to ill-health. we stayed at the Royal Atlas from 28Dec07 to 11.Jan08. Hotel and position excellent. Food was passable. but the service let it down. had to wait up to 45 minutes to get served in Stone-bar. had one meal (Maroccan). we left the Restaurant after it took 45mis for first course to be dished up. if we spoke french to staff they took more notice. if you were actually French, the staff fell over themselves to serve,even pulling chairs out etc..we were not allowed to take even bottled water to our room,even though it was needed to take with medication. the 1stChoice Reps were friendly but one,Paul, went missing at the end of our first week. we never saw him again. Nasser and Hassan did a good job. we found the indoor-pool very expensive: 150Dirhams=£10pp/hour. in our opinion the Hotel is a good 3*. maybe it'll get better in the near future?? we, certainly, wont go back to the Hotel for a good few years

We stayed at the Beautiful Royal Atlas Hotel from 8th - 15th Feb and enjoyed a relaxing week away. The hotel is brand new and finished to a very high standard, definately a 4*. Located on the beautiful sandy beach where there is still paving work being carried out on the promenade. This will not affect your stay in the slightest.
The service throughout was fine although we did see some people enduring long waits at the stone bar. These people funnily enough were those who didn't appear to be tipping which is customary. I'm not suggesting that you tip each time you order, we simply did on our first and last order. The service in the pool bar was excellent, the staff there work very hard and we found that once you go to the bar for your first drink they were coming straight to our table with refills without us asking.
The food was ok nothing outstanding as is with most all inclusive buffets everything had a habit of tasting the same, so in light of the price we paid we ate out a couple of evenings. The Italian and Morrocan restaurant were very attractive but the food was not. My husband had the lamb in both and despite the very different descriptions they were the same dish, both served alone with no accompaniement. I had the monkfish in the moroccan restaurant and it was not at all to my liking, so we ended up leaving the food and enjoyed the live music. I know people say to expect different things in different countries but I have lived in Africa and did make a formal compaint to First Choice in regards to the 2 restaurants as we also had a frozen food issue in the Italian.
All in all it was a very enjoyable stay with fantastic weather. Just be assured that are plenty of interesting places to go out to in the evenings, don't feel confined to the Royal Atlas as there isn't very much entertainment.

we have just returned from this hotel 3days ago.. GREAT HOTEL and GREAT STAFF!!!
Reading the reviews that have been put on this website are dreadfull to how we have just be treated during our stay at this hotel! I mean we go away for a break! NOT to mark out of 10 on the staff at the hotels....?
The staff were very hardworking and if their are any problems they were delt with.
The hotel was lovely very clean, and the food was nice, it was the same quite a few times but there are meals being served to suit every individual. I was very pleased with my service during my stay, as i must admit i was dreading going to morroco, not a place that has really struck me. but it turned out to be lovely and i am returning next year... many thanks for reading...

Good Holiday....Hotel is fine provided you accept tour operators rating of 4*plus as opposed to hotels rating of 5*!
Royal Atlas has only been open about 6 months and the "fit and finish" is in general inferior to my previous 5* experience.
Staff are enthusiastic and friendly in general, although at times a little amateurish, this might well improve with time and training.
Food is good in the international buffet, Moroccan restaurant is vile, with similar service. Italian restauant is not bad and reasonable service.
At the end of the day it all boils down to how much you pay! We were there from 1.2.08 and paid £270 all in for 7 days! Outstanding value.....However the international norm for this is nearer £500....if they start routinely charging that I'd go to Dom Rep for my all inclusive sun.

Have just returned from a week at The Royal Atlas Hotel in Agadir. We had a great holiday. Stayed from the 25th Jan-1st Feb. Weather was great 23-25 degrees for all of our stay. The hotel is lovely, rooms very comfortable with large bathroom and a small fridge which is supposed to serve as a mini bar but was not stocked so we had the option to use this for our own stash of liquor! The all inclusive menu is great value for money. The quality and quantity of the food is exceptional. Even the most fussy eater would find it difficult to starve here. The main buffet restaurant is the best place to eat.
We were advised by other guests to give the Italian and Morrocan speciality restaurants a miss. We tried them both but were dissapointed in the service and quality of food.
Plus points include a beautiful outdoor garden and two pools, one was actually heated. The beach front was immediately outside and we enjoyed a two mile paddle every morning from one end of the sandy beach to the other. The location was pretty central and we were able to stroll into town easily, our experiences were surprisingly 'hassle free'. The standard of the inclusive drinks we thought was good. I'm a white wine drinker and the local vino was pretty much okay. I've had a lot worse in local wine bars here and paid through the nose for it! The spa and jacuzzi are out of this world, but the use of them doesn't come cheap. The only downside we found was the lack of organisation of the waiting staff particularly at dinner and breakfast. The guys are all very polite and willing but lack supervision, slow to clear away tables and slow to bring cutlery and drinks. We befriended a particular waiter and tipped well and regularly and this ensured we were at least looked after well for the duration of our stay!
The hardest thing to get used to was a pong from the fish market which seemed to be every where. Other than that it was great and we would definitely recommend it and hope to go back again if we can get another good deal. Great for families and oldies like us but I don't think there's much night life for younger people.