Comments:
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This Hotel is in the centre of a residential area, surrounded by new apartments and older style villas and apartments, if you are looking for any sort of life on your holiday, don't go to this hotel. Facing the hotel is a very small supermarket, a chinese restaurant and a couple of other bar/cafe/restaurants and a gym. That is the extent of life outside this Hotel. Unless you want to take on the 2-3 mile walk into town which by the way is on pavements that are cracked and broken, that is a long way to walk in the sun when there is nowhere to stop and sit for a drink to cool down. There are buses that run into town but we never attempted to sort out times etc mainly because we thought there would be stop off points along the way, we walked once and never again.
This is quite a large Hotel but Saga have only around 10% of the Hotel, there were probably around 30 British tourists in the whole hotel, the rest is for other foreign Holiday companies. This is not mentioned in the Saga brochure.
The Hotel is definately geared towards children, there were at least 250 when we were there in June 2007 and it appears that foreign children hardly ever sleep, they run riot in the dining room, throughout the foyer, they completely take over the swimming pool with their water games which have been organised by their entertainment staff, and the childrens entertainment is organised from around 09.30am until 10.00pm after which the children move out to the swimming pool area until around 1.00am when they finally go to bed. There were approx 250 children of all ages running riot everywhere, all Spanish, German and French, obviously no British as the British tourists were Saga only (over 55s).
This Hotel is run by the Spanish staff for the Spanish tourists, British holidaymakers are most definately not wanted in this Hotel. We (British) were the only holiday makers expected to abide by a dress code in the dining room. The All Inclusive option is only available for the British holidaymakers and the foreign tourists are ALWAYS served first. The "cheap local rubbish" drinks (for All Inclusive) are kept hidden out of the way under the bar area for the British.
British holidaymakers are only allowed to use an old rusty leaking coffee machine in the lounge area whilst all other tourists are served fresh hot drinks from the bar area, I tried once at the bar to ask for two coffees and was told in no uncertain terms "all Inclusive must use the coffee machine".
The staff in this Hotel have no time whatsoever for any British and are on most occasions, very rude, abrasive and ignorant.
It is pointless approaching the Saga Representatives (3 in all) as they spent their time looking after themselves and drinking "freshly made coffee" at the bar.
The food in the dining room is definately geared towards foreign tourists, on one occasion, the Baked Beans had run out for breakfast and we were expected to eat Green Beans as the replacement????
The Hotel itself is really lovely, it is kept very clean by the Hotel staff, it is just such a shame that Saga do not give a truthful insight into what British tourists are expected to endure throughout their holiday.
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