Magic Life Africana Imperial

Wow from the moment we arrived to the moment we left everything was perfect, all the staff were helpful and polite, the rooms were very clean at all times, the choice and quality of food was outstanding, and as for the entertainers they were all great and so friendly, there was absolutly everything there, we made so many friends Adel, Ridna, Angelika, Natashia,Suat,Glacey,Julia,Estha to name just a few. This was the best holiday we have had for a very long time, and cannot wait to go back. Patrick & Dawn

nice area with good peple but dond go to the markets cause local are aggresive there hotel very good and mediterenean weather.

From the moment we arrived - 23.35 - myself, wife, daughter (23) son (20), we were made to feel very welcome. Slight problem with air con in one of the two rooms, but engineers came quickly when we asked. Daughter got throat infection, but the on site nurse callad a doctor, and she was seen in 45 minutes at hotel. Receptionist colleceted medecine from Pharmacy. Very helpful Maike Mahmoud, customer relations, answered every query we had. Lovely food in buffect, and all three A La Catre restaurants. we especially liked the Thai, and went twice. Staff - bar staff, waiters, enetratinment staff all gave the impression they were enjoying their jobs, and not just pretending to be happy to serve you. Speical thanks to Adele in the Captain bar, who came to find me in the restaurant after I left my wallet on one of his tables. (And he does some amazing tricks at the bar!) Not too many brits among the 700 or so guests - German, Russian and some French, but all the staff spoke good English. Good entertainment, too. Great experience all round. Would recommend,a dn would go again!

If you are thinking of going to Tunisia this year, then do all you can to book the Magic Life Africana Imperial! We have recently returned from a weeks holiday here, travelling as a group of four 50-somethings, and had a fantastic time. Don't expect to find the place crawling with Brits, as it is very much Germans, Russians and Dutch who holiday here, but the entertainment caters for everyone. Talking of entertainment, there is something to do all day long if you want to (try Volley Ball with Tariq - he's great!) and there are regular shows to keep everyone amused. We didn't feel isolated at all, as the staff work very hard to include everyone and the day-time entertainment staff are also to be found strutting their stuff with guests at the Reggae night etc! Beach towels are available and can be exchanged for fresh ones every day . The rooms are spacious and when we arrived the housekeeping staff had pulled out all the stops to make the room wonderfully inviting with flowers and towel art! Tunisia is known for it's beach sellers, but the Africana Imperial have Security staff on the beach keeping touts away from guests. We rode the banana boat on the beach which was free and we could have tried wind surfing and sailing too, if we'd had time. The main restaurant groans with food and if you can't find something you fancy, then you can't be hungry!!! We had a great holiday and can't wait to return.

To start with this does not get a big English clientel (probably because of the cost) and is mainly German and Russian. We like this as the Germans accept a higher standard than the English. Having been to the Seven Seas ML in Turkey and found it to be a great hotel, we decided to try this one as all ML's are all supposed to be to the same standard. According to the hotel blurb this hotel is now a 'singles and couples' hotel. I don't believe Thomsons or the German TA's send families, however the Russians still do. This meant we were over-run with Russian children and also Tunisian children. The only pool younger children could use was the relax pool (which has a shallow end)as the hotel have covered over the childrens pool. As we were after a relatively quiet relaxing trip, it was thus a bit of a disaster. The food was also not up to the standard I expect for a ML. There was quite a large selection, however most dishes were generally dried-up (even the scambled egg at 07 15 in the morning). Apart from the above we enjoyed our holiday and will visit Tunisia again, but not this hotel. It was a typical ML resort, with clean rooms, good staff and a lovely beach with plenty of activities, however the children and food put us off.

Food Their 'All Inclusive' is truly amazing, 24hour non-stop. Can always get cocktail in lobby-bar, even at 3AM. Snacks all day, freshly squeezed juice in the morning, a la carte restaurants included in their All Inclusive package, it is trully worth it. Entertainment: Live music was good, animation may be improved a little. Lot's of beach entertainment, water sports. Great disco with drinks included in "all inclusive", which is rear. All in all, good. Service Great service, we were greeted with a selection of cocktails on arrival in the middle of the night. The most amazing thing that you'll get good service no matter weather you tip or not, which makes you want to tip! Would definitely recommend this hotel!

magic life africana just got back 24/08/08 6 th visit to tunisia but to new resort not many english reviews so a bit concerned. yasmine very much tourist resort new medina carthage theme park and hamment very close on noddy rain hotel set on beach the hotel all the travel brochure states and more one of the best that we have stayed in all staff very friendly nothing too much trouble all speaking english great rooms clean and comfortable suites are large with big balcony two great pools one for relaxing and one activites ,beach lots of sunbeds and watersports readily avavb we went in aug no queues for anything just jump on banana boat etc most of time in relax pool no more than 6 people in august pool towels avab lots of sports and games if you want them food excellant even bacon at breakfast evenings have choice of buffet restuarant or 4 a la carte thai and mexican fantastic alchol very good selection glasses never empty nurse avab if needed husband got a nasty graze due to volley ball fall she dressed it for over a week no charge negatives not enough sun loungers signs state no reserving but all beds gone by 8.30 so you all do the same fridge in room should be water,coke,fanta replaced daily but took a week to get it replaced our maid was not great carthage theme park our 12 yr had to classed as adult when the gated staff letting children bigger than him in as children be carefull of thomson trips we got stuck on a boat with a lot of tunisians no english but a fantastic holiday will def try a magic life hotel again

This hotel is beautiful but there are lots of factors that let it down! When we go on holiday we like to go on a lot of excursions, however there are obviously days when this is not possible. We would have like to have been able to enjoy the sunshine, whilst relaxing on the sun beds during this time. Not only are there not enough sun beds, but those that are available are reserved, even though the hotels apparant rules are that this is not allowed! We stayed for 2 weeks and not once did we managed to get a sunbed at the pool (not without moving some peoples towels anyway!) The other problem with this is that the staff will reserve sunbeds for anyone that is willing to give them a little tip. If you travel with Thomson be aware that there is no rep available easily at this hotel and the helpline, is anything but helpful! The rep was only availble between 1 and 3 hours a week, and this was depending on airport duties! This hotel is worth staying at if they manage to sort out the sunbeds problem, but book independently and not through Thomson!

Have just returned after 2 weeks at this superb hotel group. We are 40-somethings with 2 teenage kids in tow, and we all loved it. Where to start... Hotel amenities - Nice buffet restaurant with 14 themed nights, so plenty of variety. Most foods have some sauce, so not your UK style of plain food - 'chips and egg', but plenty of choice. I really enjoyed it, but I know some Brits like their fry-up's etc. The only complaint I'd have is it was sometimes hard to get your drinks order either taken or remembered, but this improved in the second week (did they know we were leaving hence trying to earn their tips?). That being said the 2nd week waiter got to know us and brought our drinks without us having to ask (and kept filling our wine glasses until we had to tell him to please stop, or we'll be drunk by 8pm!!). They did also turn off the A/C in the dining room in the 2nd week, and it was way too hot in my opinion. a la carte restaurants - you book these the day before and have a choice of 4. I won't try to say whether the food was good as each person has their own taste, but I enjoyed them all thoroughly. My wife (who is fussier than I) even tried new things. The ambiance in these was quite romantic at times, we went just the 2 of us to the fish restaurant more than once and it was great. The service and attentiveness of staff is worth the All Inclusive price itself. Rooms - we were in a block with rooms from 400 - 619, and had some small issues with things in the rooms, plus the A/C in the kids room not working at all on night 1 (really bad when you've just had a long journey), and it took 3 calls over the next day to reception to get someone to finally get it blowing cold. Then their room (is room 619 jinxed) suffered from bad drain smell that couldn't be tracked down, except to leave a anti-bac spray in the room for us to spray. Overall though, the rooms were cleaned well, and were OK, but nothing different than most rooms of this type. The hotel also controlled the A/C which was only on for a few hours in the afternoon from the 31st August onwards (I wish they'd let me decide how cool I'd like to be). Hotel grounds and pools etc - superb. 2 pools, plenty sunbeds, and mats for them, although their was the race for the beds during week 1 and I had to get up at 7.15am to take the stuff down for the wife, who got her early morning quiet-time read and coffee by the pool. Not necessary in wk 2 at all, as MUCH quieter by then. Entertainment - what can I say, you could do something every 15 minutes from 8am to 6pm if you really wanted to, it's amazing. ALL FREE - water skiing, Banana boat, catermeran training, sailing lessons, kyaking, archery, shuffleboard, boules, footy, pool games, aerobics, step aerobics, tai-bo, stretching, and a dozen other classes daily, kept the girls busy and sweating all day. Plus the staff are really good at their jobs. Nighttime, there are nightly shows in the amphitheatre (these are all really good), followed by a live singer; 1 good called "Ron"; 1 not-so-good whose name I forget. These sing most nights in the Captains bar and do some songs that the staff use to get you up into a conga onto the dance floor. Then there's a late-night disco 11pm till 2am (supposed to be for over 16's only, but we saw loads of young kids in there so don't expect it to be adults only). I gave up on this at about 12.30, but my 2 girls (the wife and daughter) said it got better after I left (hmmmm!) The staff day off is Tuesday so that's the best day to sightsee, pack your cases, laze about and do nothing. This means no banana boats, no shows, no entertainment of any kind. Also there are 2 parties, run 1 per week, either a pool party or a beach party. These were our highlights, and I'd recommend them, especially the beach one, where you can paddle in the sea at midnight, whilst dancing to the music, after watching the fire eaters and belly dancer, brill night had by all. They provide punch drinks and food including popcorn (salted though, yuk) and burgers. What else - oh yes, 3 free PC's for internet access, and free wi-fi access to the hotel router so you can sit by your sunbed with your laptop and surf to your hearts content (my son got 27% reception strength from, the sunbed to his PSP). The safety deposit box is also free - I say this as I paid for this and the internet last year at the Iberostrar Averroes 2 doors down from this hotel, which was also supposedly All Inclusive. Magic Life take AI to the fullest degree. Oh I forgot the cocktail bar from 6 till 7.30 each evening, nice to try some of their mixes before dinner; I particularly like the 'Bronx'. You can also get cocktails in the other bars, but they all seem to do different ones? And on the subject of bars - as the British have only been coming to this hotel for 2 years, there's still a large percentage of guests who are German, and they certainly got preferential treatment at the bars, which was a pain. You need to keep on top of getting served and be forceful. We are now looking to try other Magic Life hotels, maybe in Turkey, that is how much this chain impressed us. I'd rate the whole experience 9/10 - This is what I'd have liked to make it 10/10; ..Bigger drinks - especially bigger soft drinks at the restaurants. ..More equal treatment ..A/C on all time ..Bit cooler please (45 degrees some days OMG can't someone turn that sun down!) ..Quicker bar staff in general

Fantasic hotel, best holiday we have ever had! We went with 3 sons aged 12, 14 and 16 years. Everyone wants to go back in 2007 (even 16 year old). The pool is fantastic and staff are very helpful and friendly. The hotel is spotless and the fridge in the room is well stocked. The food is excellent with plently of chioce. We were there for 1 week and could have stayed there for the whole week. When we were there there was a distinct lack if british guests but they did talk through the all the entertainment in 3 languages (english included) The only thing I would recommend is that you visit the hotel information desk which is only manned at certain times to find out where everything is at the start of your holiday. There is a good selection of bars and resteraunts within the hotel but they have different purposes daytime and evening! plenty of selection. I would recommend this hotel to anyone with teenage children and believe me the brochures do not do it justice. Roll on the summer!