Intercontinental Taba Heights Resort Hotel, Taba, Egypt

Hotel Information

Recent Price: £62
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User Rating:
7 / 10
(20 User Reviews)
Hotel Class: Intercontinental Taba Heights Resort Hotel Studios ReviewsIntercontinental Taba Heights Resort Hotel Studios ReviewsIntercontinental Taba Heights Resort Hotel Studios ReviewsIntercontinental Taba Heights Resort Hotel Studios ReviewsIntercontinental Taba Heights Resort Hotel Studios Reviews

Hotel Description:

This resort offers fabulous year-round sunshine in an unspoilt and secluded destination on the stunning Red Sea. With 5 kms of idyllic coastline, the resort is surrounded by natural beauty with the crystal clear waters of the Red Sea in front and the amazing desert mountains behind. It is a place for rest, relaxation and watersports, including scuba diving and snorkelling. Nightlife is low key so it really is a place to re-charge your batteries.
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Intercontinental Taba Heights Resort Hotel Reviews

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" the wow factor "


no complaints everything 1st class just 2 little niggles 1-allinclusive bar stops at 11pm midnight would be better 2- to be allowed to eat in the 2 al acarte restuarants free at least once during your stay [they may then get people in them ] all in all a fantastic holiday

Advice: not a lot to do great for a relaxing lazy holiday

Activities: meican le fuego restuarant downtown brill thanks mohamed for a great 60 th party you did me proud

Good for: Beach 

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  • User Rating:
    9 / 10
  • Date of Holiday:Jun 2009
  • Board Basis:All Inclusive
  • Tour Operator:Portland Direct

" A relaxing holiday "

We have just returned from a weeks holiday at the Intercontinental Taba Resort Hotel. I read a few mixed reviews prior to our holiday so didn't know what to expect really. My husband and I had a brilliant time and would really recommend this hotel to everyone! The staff were very friendly, efficient and hard working!! From the cleaners to the waiters reception staff and management team.... they all greeted us with a smile and made us feel very welcome. The hotel itself was spotless and very spacious, so spacious we got lost twice trying to find our room!!! The food was very good and plenty of it! The entertainment that was provided was good. All in all a brilliant holiday, a lovely setting overlooking the beach. We didn't go on any excursions so can't comment on those... we went to relax and completely chill out..... mission completed!
Kathleen Waterss photos of Intercontinental Taba Heights Resort Hotel Kathleen Waterss photos of Intercontinental Taba Heights Resort Hotel Kathleen Waterss photos of Intercontinental Taba Heights Resort Hotel Kathleen Waterss photos of Intercontinental Taba Heights Resort Hotel

Good for: Beach 

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  • User Rating:
    9 / 10
  • Date of Holiday:Apr 2009
  • Board Basis:All Inclusive
  • Tour Operator:Booked Independently

" Great location shame about the lack of customer care! "

The setting of the hotel is just stunning and one of the best things about our stay. There were some good things and some not so good. The standard of cleanliness and attitude of the cleaning staff was very good, likewise for the service staff who very promptly attended to replace a broken fuse and ensure the safe worked properly. Mustaffa who ran the sport side of events at the hotel was extremely good.
Whilst the food was acceptable - it was quite boring and pretty much the same most days - for a vegetarian it was very limited. The restaurant staff were one of the poorest experiences of the stay. They rarely smiled, were not very welcoming and the service was very poor. We were lucky in having one of the very few waiters who actually seemed to believe and work within the ethos of customer care - he was called Mohammed - worked in the outside area and was just excellent - particularly when one compares to the other staff. Also the young women who took your details when you entered the restuarant were very pleasant. Other than this, the staff paid one little attention, would keep you waiting for ages, spend their time avoiding you; clearing and laying tables (other than the one you were sat at!); giving preferential treatment/attention to more local guests. I often had to ask staff to replace or fill food which was empty - rather than this being routinely done through staff attention to detail. There were times when we requested glasses to drink the bottled water and they never arrived, waited for long periods to order drinks and even longer to actually get them. I asked for decaffeinated coffee and was told it was not available even though I had been drinking it a number of times and then had to wait and ask 4 different waiters before I got some hot water after some 20 minutes! This was NOT indicative of a 5 star hotel or of one aspiring to such a status - the service was basically very poor (with the limited exceptions I have indicated).
Reception staff also functioned on the same level as the restaurant staff - I did raise this at the cocktail event and one of the managers there did address a particular concern on which we had had no satisfaction from those on reception. On 2/3 occassions we did not receive faxes from our rep or messages which were important for trips - these had been put through to reception BUT just not actioned promptly. Our rep did order a fruit basket to come to our room in recompense for the poor reception service BUT this didn't arrive either.
The service from staff waiting on to provide drinks in the main downstairs entertainment area was very variable - at just before 11 one evening I beckoned a waiter over, he waited a couple of minutes before coming over and when he arrived, indicated it was past 11 and we couldn't have a drink as part of our all inclusive package!
On booking out we were told we also had to return our towel tickets and could not have towels for our last day - we were at the hotel ALL day as we had a late flight back and this just seemed very petty and was clearly very inconvenient.
The concierge was very good and really attentive, both on arrival and departure.
We were a party of 4 and made the very most of our trip - we truly loved the setting and very much appreciated the ser vice of those few staff who clearly wanted to add value and provide a positive experience more akin to the rating of the hotel and what we had been expecting. We were very disappointed in the overall service and staff attitudes- which may have been down to insufficient numbers for the actual number of guest or just inadequate training and supervision. It really was 'hit and miss' if you had a good or poor experience and this just isn't good enough for a 5 star hotel. It was not encouraging in terms of trying to achieve repeat business.
Whilst the setting would definitely draw us back the standard and inconsistency of service would not. Real attention needs to be paid to staff ratios, staff attitude and staff supervision. There seemed to be plenty of staff around, often talking to one another and ignoring guests, and whilst there was evidence of management around - what they were doing did not centre on any clear vision or mission of a customer centred and customer care approach. It was more about 'image' - having the place look clean and tidy and meeting the needs of the institution rather than of its paying customers. Perhaps there is no mission or vision on which the staff are trained or to which they are aligned - there was certainly no evidence of this.
We were very surprised not to have the opportunity to compete an end of visit questionnaire

Advice: Great for a quiet and relaxing break, nothing much nearby

Activities: Going to Petra - jusrt amazing

Good for: Beach 

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  • User Rating:
    6 / 10
  • Date of Holiday:Apr 2009
  • Board Basis:All Inclusive
  • Tour Operator:Libra Holidays

" a awesome holiday "

taba heights was a very quite tourist resort but has everything that you need!!!! about 5min drive you can visit water world and taking part in loads of different watersports!! great restaurants and night life its not got any clubs but great for couples and familys!you can get a tummy bug if you drink there water and certain food gets washed in there water so just watch out for that and its a great place and me and my girlfriend got in engaged there its a really romantic palce and the sunset is also really nice!!!people are really nice and friendly but always expect a tip so just say no because they just hold out there hand when you walk past thats the only downfall. ps go visit the pyminids they are amazin

Advice: food was nice had all inclusive and well worth all can eat with fresh made food

Activities: waterworld was great and not bad prices

Good for: Beach 

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  • User Rating:
    8 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:All Inclusive
  • Tour Operator:Booked Independently

" Just arrived back from this hotel.... "

Just arrived back from this hotel. It's a well designed building with very good rooms. But the food quality has taken a real drop no one was happy with the food. The biggest problem was the water supply. On the 2nd floor it was constantly off, and when it came on the hot water had a tainted smell. They are struggling with water quality at the moment. A lot of people had the local stomach bug, but it was not from the food ,this is well cooked its just the quality and quantities seem to have been reduced to keep costs down fatal for an hotel. The hotel is certainly NOT 5 Star its not a patch on a RIU Hotel. The tiled floors in the rooms where never mopped only brushed they were bad to say the least. The hotel staff where friendly but certainly not paid enough. It's a real shame because this hotel had an excellent rating on food, word will get around and its reputation will go with it

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  • User Rating:
    5 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" Just returned from the... "

Just returned from the intercontinental, this hotel was recommended and ticked all the boxes we required for a weeks sunshine and relax holiday. It does exactly what is promised, 5 star, Large rooms, walk in shower, linen changed daily, food,was fine albeit buffet style but adequate and loads of variety, pool and outdore facilities were great and towel and bar service added to this. Staff were extemely polite and courteous, and the front desk reception very helpful. We deliberated about the trips but decided to go to Jeruselem it departed at 2.45 a.m. and returned nearly midnight!!! but we will never forget this magical trip and it was well worth the effort the guide Udi with loongwood holidays was absolutly brilliant. The Golf course was spectacular and again staff very helpful. A fabulous week in a totaly different location well worth it!!!

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  • User Rating:
    10 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:Half Board
  • Tour Operator:Longwood

"  i disagree with the dehydration....... "

i disagree with the dehydration.... iv e been to the doctors in town today and he said that sadly egypt has loads of bugs.... sadly i have picked up this bug and it has really upset my system..... im on antibitoics and have a week off work and they are testing my sample foe simonella.....

i have been to egypt beofre and have never been so ill...
taba is so peacful i mean im 19 and i liked the surroundings etc etc but shame about this damm bug

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  • User Rating:
    2 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" My wife and I have stayed in Taba... "

My wife and I have stayed in Taba Heights on 4 occassions over the past 3 years, we have stayed at the Intercontinental twice and have to say its by far the best hotel in the area.
There are limitations to the All Inclusive that will annoy some people, bugers, pizza and chips to eat day long are not available unless you pay for them.
also, its not like "Up Sharm" as some guests informed us, Taba Heights is VERY quiet, nothing around for miles. This resort is for those wanting to do nothing but sunbathe and relax or spend their holiday diving or playing golf.
There are over 500 members of staff at the hotel so you will get one or two who are going to be unhelpful, there are however many more that will bend over backwards to ensure your holiday is a fantastic one.
we will be returning to Taba Heights twice in 2009, we will continue to stay at the Intercontinental as it is the best, go with an open mind, its not like sharm or marsa alam and those who have been unwell whilst away, drink more water as most of the problems arise from dehydration.

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  • User Rating:
    9 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:All Inclusive
  • Tour Operator:Portland Direct

" dont be fooled by the taba bug...

dont be fooled by the taba bug...

ive been hme a week not and have had his bug for over 10 day.. going to doctors today as i carn stop being sick running to the loo and have fainted... i thin i have food poisioning......... and if i have watch this space... i have never experienced anyhting like this is my life....

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" well where do i start......
... "

well where do i start......

ive been to egypt once before to sharm and stayed in a 5 star hotel... but i wouldnt say this hotel was a 5 star...

we arrived in taba and checked in after having a late supper that was available to us...
we were shown where the room was situated and when entering the room 2 single beds faced us..... there was myself my partner and my 19 year old daughter...... we rang reception who said ok no probs and 3 hours latyer a camp bed arrived for my daughter... when u pay £1.400 for a week u would expect a bed for her....

next day they gave us keys to a kingsize bedroom and yet again no bed for the daughter 3 hours later the bed arrived a bigger version of a camp bed.... which was so hard my daughter couldnt sleep. so we ended up all swapping beds so we all suffered it. we complained but got us no where.... then we were minus towels in the room so 3shared 2 bath towels,,,

our room was cleaned but the floor was never ever moped..... and just brushed with a soft brush.... we had no robes or slippers like some of the rooms no tea coffee on one occasion...


the returant u did have to queue for a table sadly sum nites it was so hot to queue it was awful... the food was ok plentyfuil and enuff for all..

the pools sea and salt lake were beautiful...

i didnt like the idea that u had to pay for a snack by the pool when u are all inclusive... there are several places to eat but the oly place you can eat all inclus is in the main resturant in the hotel... and beware there is never any chips lol... so no kid friendly

we did get the taba tummy whi`ch my daughter has brought back with her,,, infa`ct she has been quite poorly and if it continues will be be planning a visit to her gp... we had the same bug in sharm but it went quite quick but this bug still lingers 4 days after we came home...


beware taba aport is awful and the men who clean the loos follow u in the tolilets,,,, weird.... there is a shop but dont buy things from there eg drinks etc majourly expensive


on the whole... we were very disapointed with the hotel.... and i wouldnt return to taba... if im going 5 star again it would have to be sharm where u get treated like royalty.... sadly id class this as a 3 star hotel.... maybe in years when taba is up and running then maybe the hotel will pick up its standard,,

good luck..

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  • User Rating:
    4 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" Just arrived back from the... "

Just arrived back from the Intercontinental Taba Heights on 11/06/08. Had a wonderful time. Accomodation was excellent and pool areas spotless. All staff could not do enough for you, and made you feel welcome in every area of the complex. Rooms cleaned every day and the staff in the hotel always had a smile for you. Did not venture out of complex as only stayed for a week. Must just say that the food is definately not 5star it is more like 3star, but otherwise food was not too bad. We would definately recommend this hotel to anyone, we look forward to going back again very soon and would definately go for two weeks and try one of the trips to the pyramids.

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  • User Rating:
    8 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" Just arrived back from our first... "

Just arrived back from our first holiday experience in Egypt ( Red Sea) despite acquiring the inevitable stomach bugs despite the Intercontinental Hotels strenuous hygiene measures we thoroughly enjoyed our stay including our vists to Petra in Jordon and St Catherine's Monastry Mount Sinai site of Moses Ten Commandments and the Burning Bush. Also took enjoyable sailing and snorkling trip to Pharoes Island.
Despite daytime temperatures around 34 degree C, low humidity, breezes and water temperatures of around 24 deg. C make this an ideal time of year.
Now to the nasty side of this holiday ---- the First Choice 5.20 hr. Flight from Manchester to Taba and return, both nearly 1.5 hours late and packed like sardines in a can more reminiscant of a short haul Ryan Air flight than a 5hr plus flight.
(27"-29" legroom with seats upright even less with seats reclined)
On both outward and inward flights it took nearly 3 hours to be served with a soft drink only coke available on inward flight due to lack of room according to air hostesses,suggested they take out a few rows of seats.
If you are more than average height or size keep well away from flying First Choice Airways it is sheer torture and quite the worst flight I have ever experienced in over 40 years of flying both short and long haul.
To make matters worst both Thomson and First Choice consistantly lied and prevaricated for over 2 months before our departure date in both telephone and e-mail correspondence regarding the flight.
Tried for 2 months to book and pay for the alleged available Premium seats, but not receiving our flight tickets until Bank holiday Satuirday just before our Tuesday flight our last correspondence from Thomson instructed us to ask if any Premium Seats available on booking in, to be then told on booking in "One Class Flight"
Never again will I be hoodwinked by Thomson, whose unfortunate resort representative could do nothing but listen to complaints regarding being packed into an aircraft entirely unsuitable for a short time in the air and certainly not a 5 hour plus flight.
In conclusion loved the Red Sea Resort but unless I am unfortunate enough to have both legs amputated above the knees will never fly Thomson or First Choice again Unless these recently merged companies sort themselves out and get rid of and replace these Boeing (Chinese Torture) Aeroplanes.
Alan Gibson

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  • User Rating:
    6 / 10
  • Date of Holiday:May 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" Hotel Intercontinental, Taba Heights... "

Hotel Intercontinental, Taba Heights is a fabulous hotel 4/5 star, very clean and with large bedroom and nice bathrooms with a large walk in shower, If you are diving you MUST get a visa at the airport when you arrive. A must-do trip is Petra it was really good, if a long day and you need to be able to walk. After the ferry ride from nearby WaterWorld. and coach ride you then spend a lot of time walking to and a round Petra, in the heat this can be hard work. You also have to pay £10 on the day for yet another visa, and the trip is VERY expensive £130.00 I think well over priced but I did enjoy it. The hotel is large but we did not have any trouble getting a table at mealtimes inside or out, and the food was 1st class and lots of it. The airport is poor, but so are most in Egypt. We went as a dive group and WaterWorld were great, a good dive boat with very good staff, lots of very nice easy dives. Do not take tablets out with you for any diarrhoea problems, they do not work! Go to the pharmacy in Taba village a short bus ride away, who sells Antinel. The Hotel rep was very good and very helpful, the pool bars are clean and the beers and drinks very good, but ice-cream was given out only between 4pm and 5pm when we were there, cakes are available, just make sure is part of your all inclusive, Nice large pools to swim in and the beach is also very clean and no problems getting sunbeds. A good place to go

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  • User Rating:
    9 / 10
  • Date of Holiday:May 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" Just returned from Hotel... "

Just returned from Hotel Intercontinental, Taba Heights. Fabulous hotel, which looks exactly when you get there as it does in the brochure. Lovely airy, large bedrooms - very clean indeed. Fresh sheets and towels on a daily basis. All-inclusive excellent value - large family group, including children, a baby, and young adults - so being able to get drinks ad lib was a real bonus. Local beer and wine really quite delicious! Trip to Petra was really good - excellent guide. You take the ferry from nearby WaterWorld. Certainly a must-do trip. You pay £10 on the day for a visa, but don't need to get one in advance on arrival at Taba Airport at the start of your holiday, although you do if you wish to do the trip to Cairo. Worth knowing that the pharmacy in Taba village sells an excellent pill (Antinel) for any diarrhoea problems - 2 tablets work wonders. Get some in, so you can start treatment immediately! Nice little blue Tuf Tuf bus takes you round the hotels/resort up to the village free of charge (not speedy though!!!). Swimming pool areas always kept immaculate and well overseen by lifeguards. Beach was kept clean. All the staff were pleasant and willing to help. They love the children over there and make them very welcome. Afternoon tea with cakes and ice cream at the Reef Bar made a nice meeting point in the day. We had glorious weather - hot and sunny for the whole week.
Only bad thing was the shed of an airport at Taba. Our flight was delayed by an hour and a half, and, believe me, you do not want to be there for a minute longer than necessary. The toilets are filthy, and catering facilities virtually non-existent. I would recommend you take some crisps/sandwiches/fruit with you. Spoiled the memory of an otherwise fantastic holiday, and needs to be addressed by the tour companies as a matter of urgency. I would prefer a longer transfer time to go to a better airport where there are standards of hygiene.

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  • User Rating:
    9 / 10
  • Date of Holiday:May 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" I have just got back from this... "

I have just got back from this holiday and i must say i was very disappointed both with Thomson and the hotel over the standards of the holiday.
The package is advertised and sold as a five star hotel , that may be but who gives out the star rating and what are they for.
Are they for a hotel with nearly five hundred rooms ( 1000 guests ), running all inclusive with no allocated mealtimes and a restaurant seating max 300 , pandemonium with long lines at each meal. And after the wait in line the food presented was at best OK certainly not the 5 star we expected. The only good thing was the service which was excellent.
And as for Thomson well what can you say Boeing 757-200 packed liked sardines for 5-5.5 hours , then dumped at what can only be described as a world war two military airfield ( which is what it is ) with appalling / no services something strangely missing from Thomson's glowing holiday description
Never again with both Thomson and Egypt

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  • User Rating:
    5 / 10
  • Date of Holiday:Feb 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson
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