Club Valena Apartments

After reading previous comments we were rather reluctant to go on holiday, but glad we did. Yes the apartments are rather "tired" and in need of a little TLC but they are more than adequate.
Everything you could wish for in the kitchen, kettle & toaster which is more than in a lot of apartments we have stayed in. The cleaners came in regular and we never saw any ants or cockroaches. We had a large ceiling fan which did the job nicely and a lovely patio to sit out on to eat breakfast.
What more do you need. There was a good bar serving food & drinks all day and the staff were always friendly. PS We never once saw the 'brilliant' children’s rep.

Club Valena Apartments is a filthy complex. In the rooms at night it was like an oven, we borrowed three fans off the reception and the fans didn’t help one bit.
The pool is not very clean, it is shallow for about a meter and a half and then it just drops about another meter and a half, as a result of this my father nearly drowned, and typically enough there was no lifeguard on duty! Not reccomended. The only good thing about Club Valena is the panorama kids club.
Very helpful, and the three leaders of the group were very well experienced. I didn’t eat in the bar/restaurant because the place was so dirty it would put you off eating for a long while, the staff in the complex are snobby and careless.
You are probably wondering why I booked into this place, well the answer is it was the only available place in Puerto Del Carmen, and now I know why.

I didn’t really like this place as it was full of ants on the counters and in the presses so it wasn’t safe to use anything. There was only one big pool, which i didn’t like. The manager and people in reception were ignorant and snobby. Not very helpful at all. The rep was brill. He was so helpful and tried to make everyone’s stay enjoyable. He was brill with the kids. The food was not cooked well. The cleaners were very friendly and did clean up well. Sheets were changed regularly. There was no entertainment in the evenings. People had to be out of the pool by 7. There was alot of cock roaches in some apartments. I wouldn’t recommend this place to anybody with small children. I did enjoy my holiday there cause all you really need on a holiday is a place to sleep. Best place to eat in the evenings is barties or the auld triangle.

Just come back from Lanzarote stayed at the Club Valena(Matagorda) for a week. What can I say the apartments where Basic which is all you need on holiday. It has everything you will need supplied.
The apartments where cleaned all the time and bedding changed. SPOTLESSLY CLEAN. I'm very fussy as I have a young baby!!!. The staff where absolutely great, very friendly and helpful Thanks. The pools where cleaned every day and where clean and safe to use, and not too cold either. The surrounding area was so beautiful. If you want to go out for a meal in Matagorda Square there is plenty of lovely restraunts(try the Sirrocco, Matagorda Park) and shops, supermarkets (spar!!!).
I will definitely go back and stay at Club Valena, had a fab holiday, very hot weather . ENJOY!!!!!!!