Bay Hotel

, Newquay
4 star
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Disco One side of the main dining room View from our room
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Bay Hotel Reviews

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Bay Hotel - Not what it says on the tin
2 / 10
Oct 2010, Boristhedog

1 reader found this review helpful

My wife and I stayed at the Bay Hotel, Pentire, Newquay, in September 2010. We booked one of the best rooms with the best view. The view is tremendous - provided you look over the hippie vans that line the front of the hotel where illegal camping takes place.
The room is not value for money. It is cramped. The Bathroom is poor. It's no more than a chalet. For similar money we could have a room twice the size in a hotel not too far away.
The service is abysmal. The bar staff vary in quality with respect cocktail skills. The reception is sniffy and defensive and the breakfast is pure holiday camp quality. Really awful. Breakfast in particular makes you feel like you're in a guest house. I feel ill thinking about it.
The Spa is good. But you can use that if you're not a guest so don't go just for the spa.
Would I stay there again? Not on your nellie. It's a trumped up sheep in wolf's clothing not worthy of the risk. If you like fighting your way through queues of coach tourists, eating cheap sausages, staff that ignore you and don't follow-up on inquiries then this is the place for you.
Avoid.

  • Advice: No way
  • Board Basis:Breakfast Included
  • Tour Operator:Booked Independently
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Booked 4 night stay at The Bay. Had...
8 / 10
Nov 2007, Mr Dave Gardner

3 readers found this review helpful

Booked 4 night stay at The Bay. Had read previous reviews so went with an open mind. Check in was easy and very quick and receptionists very welcoming. Had a great sea view room with fantastic views of Fistral Beach.
Ate in restaurant the first night and thought the food was excellent value for money. The staff in the restaurant both at breakfast and dinner were excellent and were very attentive. Despite the hotel being very busy the waiting staff did a great job. The breakfasts were 1st class, no complaints.
The bar and the service there was superb, quick, switched on and friendly.
OK the hotel carpet may be a bit dated and the floors did squeak, but for the price paid it was great value for money.
Will definitely be back.

  • Board Basis:Bed & Breakfast
  • Tour Operator:Booked Independently
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When I saw the website, modern,...
1 / 10
Jun 2007, Ms R Bond

2 readers found this review helpful

When I saw the website, modern, sleek, inviting. I was instantly taken. Turns out I was taken for a ride!
We booked the Check in, Chill out package and splashed out the extra for the ocean view plus an extra night. Thank goodness for the view! Spoke to fellow guests and apparently the non-sea view rooms were pitiful (overlooking pipes!). When it comes to the room, the view is the only thing worth mentioning.
Ok, maybe I should mention the pub carpet on the hallways, with matching squeaky floor boards, the plastic toilet seat, and the place looks like a halfway house under 15 layers of paint. Instant reaction upon entering rooms is, Budget!
Food was, there really is only one word for it, Disgusting! Alarm bells rang when just 1 minute after ordering our starters appeared at our table, obviously pre prepared and not a good start. The mains were also scarily fast, tasteless and bland. I think you would get better be better off eating the menus.
The bar didn't change our minds any. After waiting quite some time for our £7 cocktails they arrived at our table with no ice and seeds from the lemon floating in the bottom. YUK!!
Our second night, after vowing not to torture our stomachs again in the restaurant, we decided to go out. Looking forward to a hot shower but no. To our further disappointment there was no hot water, apparently "due to the bad weather", yeah right! So we had to go out smelling of our day... not impressed. Compensation upon departure was refused, "beyond their control". So what!? You are a hotel and you are supposed to provide a service!
Do not sty here! And don’t eat here!
The only thing worth checking out is the Spa. The Fistral Spa is the only good thing about this hotel. That’s why I gave it a rating of 1.
Book a spa day; skip the hotel and the non-existent service.

  • Board Basis:Half Board
  • Tour Operator:Booked Independently
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Fantastic views over Fistral Bay -...
7 / 10
May 2007, Mrs Lee Winnicott

Fantastic views over Fistral Bay - beautiful sandy beach, friendly and efficient staff - many from overseas.
Fresh and tasty food, rooms clean and adequate size, convenient base for exploring north Cornwall coast and, of course, for surfing (well patrolled by lifeguards).
On the downside, frequented by quite a large number of coach parties! To fully enjoy the headland setting, book a room overlooking the bay. The view can also be enjoyed from the lounge bar.

  • Board Basis:Half Board
  • Tour Operator:Booked Independently
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Hotel AmenitiesHotel Description
  • Fitness Centre
  • Free Parking
  • Restaurant
  • Room Service
  • Swimming Pool
Rooms: 92 More Amenities

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