Hollywood Mirage

, Costa Adeje
5 star
Oasis Del Sur 38650, Tenerife, Spain
hotel photo
Our room Apartment Balcony
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Hollywood Mirage reviews

8 / 10
Mar 2012, Geofff

This is a large resort with good facilities, and it is kept very clean. Only 10 minutes walk into town, and many good restaurants around. Promenade walk and Las Vistas beach excellent. Public tranport via Titsa buses very cheap, and Santa Cruz and Puerto Cruz worth a visit,... more

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10 / 10
Jul 2011, Hughes13

1 reader found this review helpful

First time at the Mirage it was great,staff were friendly and could not do enough for you. Views from our apartment were breath taking. Everywhere kjept so clean.The lifeguard at the main pool was very good he made sure everyone stuck to the rules, but in a nice and... more

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8 / 10
Mar 2011, magsmanc

2 readers found this review helpful

We went to the Hollywood Mirage a few week back and thought it was brilliant. I got a phone call last year after I had entered my details on a website for a special 0ffer holiday and was abit worried at first but the girl on the phone was very nice and polite and I thought... more

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3 / 10
Aug 2008, Nicolle

16 readers found this review helpful

We like many readers fell foul of the scam going around. We were staying in Anfi Turo in Gran Canaria, when we won a prize on a scratch card, we then went to get the prize and was conned into buying 40 weeks of holidays and parted with our money, we were given several free... more

Management response from Beverly Clover, Customer Service Department 06 Apr 2011

Silverpoint Leisure has recently acquired this resort. The Customer Service team is keen to help with any complaints and would welcome your feedback. Contact details can be found by searching the internet for "Silverpoint Customer Service" We look forward to hearing from you Silverpoint Customer Service

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8 / 10
Aug 2007, Miss R Dyson

Our stay at the Hollywood mirage was excellent. The apartments were very well equipped and looked recently refurbished. The bedrooms and bathrooms were all very good sizes and very well designed. The bar and restaurant were both very good standard and the staff were very... more

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7 / 10
Jul 2007, Peanut Head

1 reader found this review helpful

Hollywood Mirage is mainly a timeshare property. The rooms and buildings are cleaned to a very high standard and there is a bus service which runs every day to take you to the harbour/beach of Los Cristianos. The onsite restaurant leaves a lot to be desired and could be... more

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1 / 10
May 2007, Ms T Hobson

3 readers found this review helpful

The Hollywood Mirage has excellent, clean accommodation set in an idyllic quiet location in the hills. The cooking facilities in the kitchen are excellent but if there is a criticism, there are no dishwashers in the units, which with a large family can be annoying when on... more

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More Traveller reviews of Hollywood Mirage

Be prepared to say no and walk away
We were invited on a promotional 'free' week to stay at the Hollywood mirage. All we had to arrange was our flights. We were expressly told by the girl on the phone that it was not a timeshare sale deal. All that would be expected of us was to take a walk round the facilities with the rep and to look at the list of properties that were available for re-sale -there would be no obligation. I checked this twice with the girl offering the week and also the one who organised our flights and asked for reassurance that we would not be subjected to... more
Noblesse Oblige
The resort is absolutely first class and well maintained. The behaviour of the sales manager is well beyond the pale. If one does not accept an offer made immediately he turns nasty - not the sort of behaviour that matches the standing of this resort and club.
Nightmare sales team spoils attractive location
We attended a weeks holiday on Tenerife, following a no obligation invitation to stay at the lovely complex Hollywood Mirage, with an expectation to attend an afternoon with a sales rep to discuss a potential purchase. Although we are not niave people we felt the Sales reps do show you around as if it is already a concrete deal. We do like the complex and wanted more time to consider other properties before commiting then and there and regretting later. We were told "this was not acceptable "and we were told by the agressive... more
Clean resort but sales pitch a nightmare
We visited the Hollywood Mirage in April on an invitation to try the resort with a tour and sales pitch as part of the package. As the accomodation was greatly subsidised we expected to be shown all around the resort and presented with reasons we should buy timeshare there. This was made clear as was the absolute assurance that there was no obligation to buy on our part. When we attended the presentation on day 5 and were asked for our opinion of the resort and we explained to the salesman that it really wasn't for us. We thanked him... more
Pretty good
Stayed here for week just before Easter, using our RCI points. We had a 2 bedroom apartment in the Charlie Chaplin block, with views over the smaller pool and the sea out in the distance. In this respect we were lucky as looking around I suspect many of the views aren't brilliant - the buildings are fairly well stacked one upon each other, and some views must be awful. The apartment was good. Spacious, clean, light and airy. Kitchen area was fine. Fridge broke down but was quickly replaced once reported. Air con worked well. Balcony... more
Lovely But
We have just returned from a weeks holiday at this resort. The complex is lovely, staff were all really nice, the barman so calm despite being rushed off his feet trying to cope with all the guests seemingly wanting serving at the same time. We had won this break, and one of the conditions of course was the presentation - nightmare, 5.5hrs, guy was good at his job no doubt about it, but at the end when you say no the attitude/mannerism changes.
Great place to stay
We have stayed many times at Hollywood Mirage. The accomodation is spotless with good maid service - beds and towels changed three times a week. Beautiful pool with plenty of sunbeds. We have never had a problem with cockroaches here as we place ALL opened food and fruit in the larder fridge. Cockroaches are often indiginous in hot climates and I learnt my lesson many years ago in Florida!! The staff are efficient and friendly - but the food in the restuarant can sometimes be variable in quality. No problem - the island has hundreds of... more
First Class accomadation
First class accomadtion at this very impressive complex. the rooms were all well eqipped and spotlesly clean and the maid service was exellent. We had a jaqussi bath in ours very nice... The Choice of two pools was good you could either take the top pool and have the more lively atmosphere and the pool bar or take a walk across the bridge and down in the lift to the lower pool which was really qiuet and relaxing.The only comment I would make is that the restraunt is not really big enough for the size of the complex but as there are... more
Fantastic
Stayed at the Hollywood Mirage through a private rental company found on the website TSL [--------] booked a 1 bedroom apartment no hassle, no presentation to attend was very satisfied with the service of the staff at the Hollywood Mirage and the apartment booked. Los Cristianos is about a 5 min stroll away and the courtesy bus is there for you to use anyway if you dont wish to walk it all in all the place is beautiful and I cant wait to go back next year and take friends along.
Wedding Anniversary
We celebrated our Ruby Wedding anniversary at Hollywood Mirage. The apartments were spotless, the maids very friendly. We did have lots of ants on the patio but only one phone call was necessary and the problem was solved. We were approached by a wonderful girl call Angela who persuaded my very reluctant husband to invest in timeshare. We are going back in April this year.. can't wait. The hill is a bit of a problem but taxis are cheap and frequent, and the curtesy bus is a bonus. The dining area is a bit small for the size of... more

Hollywood Mirage also called

  • hollywood mirage tenerife
  • hollywood mirage tenerife arona
  • hollywood mirage tenerife hotel
  • Address: Oasis Del Sur 38650, Tenerife, Spain

Traveller Ratings

Write a review
Overall
8 / 10
212 reviews
Brilliant
82
Good
80
Average
34
Poor
10
Awful
6
Room
8.5/10
Service
8/10
Value
8/10
Cleanliness
9/10
Location
7/10
Hotel Amenities:
  • Fitness Centre
  • Restaurant
  • Suites
  • Swimming Pool
Rooms: 335
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Hollywood Mirage travel tips from your fellow travellers
  • Try the Marguy's restaurant very good and staff lovely especially Yasmin. Also the Italion opposite was very good - by Hughes13

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