Casablanca Hotel

We got a "cave"-room at first. No sun, no view !
But ! Simona ( best at the hotel ) gave us a new room with in one hour, fast and with a smile all the time. She helped us every time ( still smiling ), thank´s to her our stay were after all great. Our thank´s to her. Only one is not included in this hurray, the technician-man, he was "stupidio" trying to sell more than fixing, maybe unable?
The rooms in the hotel is not the best we seen but good enough. The beds are too hard and the light is badly placed . You could hear door slammer all day and all night, from other rooms . The bar and the pool and the surrounding is not for family's. From central to the hotel is a long walk or 163 stair-steps! But a cab is only 2,2€. Overall we recommend this hotel for a longer stay.
You can get massage and everything of that at the hotel.
Food and bar is good and internet work all over the hotel.
Lots of bars and diners in the nearby is very handy.
And Puerto Rico is good place to be in December-January.

6 readers found this review helpful

Just back from Casablanca Hotel, Puerto Rico after two glorious weeks.This was our fourth time in Puerto Rico although the first time in the Casablanca Hotel. We found that although the hotel was basic as we were self catering, the staff were very friendly. On our first morning there we enquired about a safe and were allocated one (for a deposit)straight away. When we were going out or coming back in whoever was on the reception desk they always said hello or goodby. The rooms were very clean with the maids coming in every day except thursday and sunday (everyone needs time off)and they changed the beds a couple of times a week and changed the towels every second day. We were in room 603 and the view was fantastic. the only gripe we had (only a small one) is that they would do well to install either satellite tv on pay per view as it was all spanish channels on except cnn and if you wanted to stay in at night for a change, it would have been nice to have maybe a film to watch in english. We did not see one cockroach the whole time we were there, nor did we see any other furry creatures!! If we were to go back we would definately book Casablanca again.

7 readers found this review helpful

we were at the casablanca in feb 2010 had a great time very clean, maid every day, clean towels every other day. staff were very helpful we enjoyed it so much we are returning in july, having booked up the hotel has already arranged transfers for us.

8 readers found this review helpful

I have just come back from the casablanca apartments,
First impressions were very good and clean the staff at the casablanca were fantastic they could not do enought for me, the swimming pool was not heated the bar staff were fantastic i would sit and have a coffee and they would be great there was a very good worker called maria if she was not serving she would be cleaning
so please stay at the casablanca its 5 star and no joke.
P.s
i never saw a cockroch at all during my visit if you are looking for a restrruant then go to the san muigel

1 reader found this review helpful

Spent a week staying at Casablanca hotel, never will i return to this hotel again. We had cockroaches in our room. Our room was only cleaned once. Our bed linen wasn't changed, we also had no air con. To make matters worse we saw a dead rat outside the hotel.

I would recommend that no one stays at casablanca. I found it very dirty. We had cockroaches in the bathroom for 3 days. A chemical was then put down to kill them, however this took them 3 days to do this. The bed linen was only changed once for the whole week. The hotel had no air con and had no bar at night time. To make things worse there was a dead rat outside the hotel. Am glad im home now.

just returned from casablanca apts,first impressions were good,clean rooms,friendly staff,only ever saw one maid all week so things deteriated over the week to the point where there were 7 cockroaches (dead)on the landing on thursday and still 7 on saturday.Ifound the place ok but wifey was not amused,even less so by piece of wood to be used to stop patio door from being opened by somebody outside.

2 readers found this review helpful

stayed at the casablanca 11th-18th oct,could not fault anything.staff were so pleasant,everywhere clean,lovely rooms,huge balcony,stunning views.ask for room 601,apts at top end of hill,but taxi up only 2.4euros. would recommend Oscars on beach front for meal,have to book table tho,very popular,food to die for! take the ferry to porto morgan,10euros return,lovely little harbour,very picturesqe.quaint little shops and restaurants,we visited it twice.will definitly go back to casablnca apts,and believe me we are very particular where we stay!great holiday.

2 readers found this review helpful

Good - The staff were friendly and helpful, but to be honest we didn't require much assistance. The apartment itself was clean and basic. We had a lovely large balcony with a good view of the whole resort. The facilities all worked and it was a roomy apartment for just the two of us.
Bad - If you like a tacky and cheap resort full of British bars this is the place for you! We could have put up with our bad choice of resort if the hotel had been quiet. Unfortunately the clientele seemed to be the type that like to run around screaming profanities and slamming doors in the early hours of the morning. I felt very sorry for anyone with young children.

1 reader found this review helpful

just back from week here it was fantastic. the staff were great the apt was spotless with a huge balcony the cleaners were in every day towels changed daily. we had never been to puerto rico before and will be back! we met people who were on their eight trip there and had stayed in many different places in the resort and they said it was the best place they had stayed in. we hope to go back soon and will book the casablanca again.