Hotel Papi

2 readers found this review helpful

A pleasant hotel, but several factors spoilt our holiday. The Papi is famed for its food and on a previous visit we couldn't fault it. This time however several incidents spoilt our enjoyment. Whereas in the past the menu was changed about 4.30 pm, this time food was left in the buffet area from 1pm onwards and several times there was fly infestation of the salads.
Food was so cold on many occasions as to be unpalatable although there was a microwave in the restaurant (but we are on holiday?). Food in the grill area was repetitive and low quality and it was common to get food burnt outside and raw in the middle. Unusually for me I had difficulty in passing water, a condition which eased when I stopped eating the soup and breakfast bacon. This may have been because of a surplus of salt.
The room layout was potentially dangerous. The door into the bathroom hid the toilet from view and in attempting to use it on the first night my wife fell into the bath. She had been unable to find the light switch which was hidden from view under a shelf and in close proximity to the basin, an illegal practice in Britain.
Although supposedly cleaned everyday, the room smelt of sewage and very often we returned to find the balcony doors left wide open to ease this. This seemed unusual as in the hotel information book they claimed they would not be held responsible for lost property. Not a good practice then. Also under the beds we found a large amount of dust, literally an inch deep.
Our balcony overlooked the patio area and to the left of us was a building in progress. From about 7 am there was noise and dust from the work being carried out there and if we used the room in the day, we had to keep the balcony doors closed, not pleasant on hot days.
The only plus point is that the staff we dealt with were friendly, although on occasion it seemed as if there were not enough of them. I feel that standards are dropping generally probably due to operator’s penny pinching as prices have not gone up over several years. In general, not a good experience.