Kaissa Beach Bungalows & Apartments

16 readers found this review helpful

Went in August/September, first impression was how spacious the apartment was, a bit of minor maintenance needed but I am assured things would change for 2010. The location was great, not too far , not to near to the main shopping street and almost on the beach. The nearest beach is shingle but walk in either direction on leaving the complex and you`ll find some lovely beaches.The one thing that makes most holidays memorable is the people you meet and the two outstanding ones were Lorraine and Jenny who worked behind the pool bar.Jenny is a lovely Irish girl who was a mine of information as to where to go ,how much the bus fares were etc. Lorraine served us our lovely breakfasts(very reasonable too), she was always pleasant with a great sense of humour,just the sort of person you need on your holidays!She works like a Trojan but never without a smile.The pool area itself is nice and clean and the whole complex has lovely flowers and greenery all around: great place to relax. I must mention the restaurant just outside the Kaissa, the food is great and the location on the sea front is perfect, but the staff are crazy! T hey gave us the best laughs we`ve had in a long time.The restaurant is called the New Xylino, give it a try and I promise you`ll make many return visits, great music on Greek nights too. The Kaissa is a perfect place to explore Crete from the transport is cheap and more regular than most English routes. Great holiday, have just booked again! P.S. Please enquire about the new animal shelter in Gouves and give support if you can.

8 readers found this review helpful

There isn't an awful lot more one can add to the reviews that have gone before this one, other than to ask just exactly what were some of the reviewers expecting from a 2 star accommodation (herds of wilderbeeste sweeping majestically across the plain !!)
It really is a bit of hit and miss place though...the friendliness and helpfulness of the staff is boardering on brilliant (take a bow Lorainne and Jenny you really are stars !!)...the cleanliness, ummh, not so hot...but then you are self catering so perhaps a bit of self-help and clean some of your own mess...you made it-you clean it wouldn't go a miss...towels dirty ? simply ask (dont throw a tantrum !) the cleaners for some clean ones....in the words of the Meercats...Simples !!
Would I recommend it ??...Yes ! Would I rush back...perhaps not.
But please remember the old saying...a holiday is what you make it...don't expect someone else to make it for you...leave the "I paid for this holiday" attitude behind and you'll enjoy it and this accommodation will see you right

8 readers found this review helpful

There are very mixed reviews. Here are our personal findings:
Staff friendliness 5 star (Lorraine, Jenny and Stavrula)
Location 4 star (if you want a quiet resort with just enough to do in the evening)
Our appartment was in a prime position, overlooking the pool and sea. The appartment was clean, but basic (no grill or toaster). Sheets and towels and cleaning done 3 times over our 10 day stay.
The toilet leaked..,.,We were told at first that we had flooded the shower, but it was later admitted that they knew about the leak, and couldnt repair it as it was a prime site with no time to repair between lets!!! Give them their due, we were given the oportunity to move, but the appartment was in such a prime position, we could allow our teenage daughter some freedom, whilst being able to watch her every move! We decided to keep the appartment and were given extra towels to keep up with the flow!
I have heard that the complex is to be taken over in October with a view to updating and refurbishment.I would definitely stay again, and recommend the complex. Everyone we spoke to at the time of our stay were very pleased to stay here!!!

5 readers found this review helpful

Just returned from Kaissa Beach, went for a week. Couldnt disagree more with the comments that have already been posted.
The location was fine, on arrival we thought it was stunning & it was only a short walk from the main street, however this is not somewhere to go if you like a lively night, the main street was quiet. There are restaurants on the sea front, just opposite Kaissa which are very nice but a bit more pricey than the ones further towards the main street. I would recommend going to Dimitris on the main street as the food in there is lovely & is very reasonably priced, also the chinese's + the chilli lounge indian are beautiful.
I was very dissapointed with Kaissa Beach resort, the room was very basic, but dirty & needed a good refurb. Many families in Kaissa had been moved due to the fact there rooms were dirty, things were broken, showers were leaking into rooms below. I find the pictures we were shown misleading to, the restaurant shown is infact an empty room with old tables and chairs stacked up and old bottles of wine + water.
Our room was cleaned once in a week, we were told that our towels and bedsheets would be changed every 3 days. We had to sleep on the same sheets for 7 nights, The room we had was dirty + the maids wouldnt even clean around, they would mop the floor, but the surfaces were thick in dust, and when we arrived we found sick in our kitchen sink. The bathroom absolutely disgusting, the shower had a mind of it's own + it was not clean at all. The bedroom was okay. 2 beds put together, curtains full of paint and a whole in the shutter. The aircon, (only in the bedroom) was good, you had to pay for it but it really did the job. We enjoyed eveyrthing about our holiday except for the room.
The staff working in the Kaissa are very good though, Lorraine+Jenny on the poolbar are very nice girls + very helpful to. & The food from the pool bar is really lovely to. The English breakfasts are really good value for money and we had it near enough everyday. The receptionist Stavrula was really nice to helping with anything she could. The pool was nice and not to small. Those girls really are stars.
It is a shame that the room was in the condition it was because otherwise it would of been an amazing holiday.

4 readers found this review helpful

Good location near to the beach and also close to the town centre.The complex was clean and tidy and the staff were very friendly.The pool is the focal point of the complex with its own bar, it is suitable for all ages.The rooms are clean but in need of modernisation but not to the extreme that it would spoil your holiday.The rooms are cleaned every three days and linen and towels changed too.The area in which Kaissa beach apartments is situated is directly across the road from the sea via pebbled beach.A short walk to the left or right brings you to sandy beaches and a little harbour.A good day out for all the family is the aquarium which is a good walk along the seafront or 8 euros in a taxi.The restuarants are pretty much the same price as each other although the ones with seafront seating charge a little bit more for the setting.For families with children under 8 years old we recommend the restuarant up in the town called the atlantis as the kids eat free.

4 readers found this review helpful

Just a few lines to say 'Thanks for a great holiday' to all at Kaissa Beach. The staff were so friendly & helpful, we didnt have anything to complain about at all. Stavarula made us very welcome from the minute we arrived & the staff at the bar were great. Both Lorraine(Daytime) & Jenny(Evenings) made us feel at home. All in all it was a very peaceful,relaxing 2 weeks. I agree with others that the BBQ was very good value for money, at only 15 euro's each, there was a great selection of Greek cuisine(Meats, Salads & Veg). Even the area around the pool was kept clean & tidy along with the rooms. The Linen & towels were clean, although well used, but they were changed 5 times through the two weeks. Also the two maids came in to mop our floors & changed the bins every other day(what excellent service). Also have to mention that we made some new friends while staying there, Jen & Mark, had a great laugh with you both, pity you only had the 1 week with us but it was a good one. Will definately consider returning in the future.

2 readers found this review helpful

June - July 2009
Myself and my husband have just returned from Kiassa Beach in Gouves and would highly recommend. Gouves as a resort is stunning, beautiful beaches and Tavernier’s, with a good selection of bars and shops. The tavernier’s on the beach front are particularly magical. Food is lovely, though can be a little pricey, but the views make up for that. Kiassa beach itself is very friendly, the apartments big enough and fairly clean, we had some great times with Jenny who runs the bar in the evenings. All in all a fantastic 2 week break, and we are hoping to return in September.
Tracey from Cambridge

1 reader found this review helpful

We chose to go back to this faboulos holiday destination purely because of the great time we had with Jenny and Debbie pool bar staff last year.We had a few hiccups with cleanliness of rooms and state of towels but chose to ignore that because we had had such a good time.How glad we were we did we were welcomed once again by the lovely Stavrula the manageress.We were pleasantly suprised that the issues we had had last year had been rectified and everything was spot on,the only thing was no Jenny or Debbie even though we were very dissapointed a nice lady called Chris was doing nights and a lovely lady called Lorraine was our daytime helper.Three days into our hols Jenny came back and the fun began ha ha we also was thrilled that Debbie took the time to come and see us and we had a brill time.All in all The Kaissa is a most fantastic place with so much help given to us me disabled and mark on crutches after an accident also disabled we must have looked a right pair but everyone was marvellous the waiters at the beachside taverna the staff and the wonderful people that we met especially Sue and Ian manythanks and of course my little irish Jenny and of course Debs who we greatly missed cant wait to come back.ps do go to bbcue if get chance 15 euros worth every penny absolutely fantastic.

2 readers found this review helpful

Just read reviews for kaissa beach-some people are hard to please!! We have stayed there 4 times twice in 2008 and are booked again for may this year we love it. If you want 5 star luxury go to Dubai. All the staff at Kaissa are very helpful and friendly I hope Debbie and Jennie are still working there this year. Only thing I would say is that new towels in apts would be appreciated other than that no complaints great place for a relaxing holiday. see you in May !

1 reader found this review helpful

hi everyone
jenny and debbie here...just want to say a big thank you to you all for makin our summer so enjoyable...we had some good laughs!hope you all enjoyed it as much as we did..especially the kareoke, bbq nights and the mid-night swims!we made some really good friends and we hope to see you all again soon.... thanks for all your comments we really apprieciate them... take care everyone....