Melia Benidorm Hotel

Wonderful hotel, breakfast buffet very good. Outstanding pool not too crowded managed to get secluded spot! Surprisingly quiet area, sea view from our balcony.
Taxis and buses right outside, water park within walking distance. Good restaurants and bars close by. Hotel staff very friendly, keep very high standards. Definitely go back.

Second visit to this hotel with my husband, my 2 year old son, and 6 month old daughter. Not as good as the first.
Restaurant staff have improved somewhat they were very helpful and much more cheerful than the previous time. It was the cafe staff that let the side down. We asked for two coffees to be told, "No milk - go downstairs and get one" - not the service you would expect from this kind of a hotel!
Have to say the room was a disappointment as well this time. It was dirty when we arrived. I don't like to see the previous holidaymaker’s hair shavings around the sink - not pleasant.
Unfortunately my 6 month old baby was sick on the bed sheets the day we arrived and the maid didn't change the sheets - it’s hard to clean up mess like this with no cleaning facilities.
I even took the covers off by the 5th day and threw them on the floor with the offending stains exposed but still they were put back on the bed and there they stayed until we went home!
On the up side the food was ok. Probably what you'd expect. It was even quite hot a few of the days - getting down early though.
Now for the best part of the holiday. - Moonlight cafe, Location: Ed. Gemelos 22, Local 18 (just 100 metres walk down from the Hotel next to a shop called "A little bit of everything). Best food in Benidorm.
We have been coming to Benidorm for years but have only just discovered this little place as it’s easy to miss. It boasts the best coffee in town - and it really is. It should boast the best breakfast as well. Proper English bacon. Nice big juicy steaks. Steak pie. It’s a family orientated place.
The proprietor called Jan is fabulous - my son is a fussy eater. She made him anything he wanted. She made us very welcome in fact when we got home he was asking for her! We spent most mealtimes and breakfast times in here even though we were half board at the hotel. If you stay at this hotel it would be a crime to walk past!
The hotel hasn't lost its charm it still has the wow factor when you walk in. It’s just the staff that let it down really. Will definitely go be going back to Benidorm.

This hotel was recommended to us by friends and we were not disappointed.
It is a great 4* hotel in a great location. Staff, rooms and food were all fab.
We only paid £29 per person per night Half Board which turned out to be a real bargain. Hotel is not far from the beach and shops, bars etc.
Also has leisure facilities sauna, gym and Jacuzzi. We will be booking again for the summer, when it will be warmer.

My friend and I stayed at the Melia hotel and found the stay had everything you look for.
Terrific food with buffet and plenty to choose from all styles and cultures of food, excellent hospitality management, terrific lagoon style outdoor pool also with indoor pool & spa.
Beautifully furnished rooms with the latest style. Magnificent balcony views & very near all amenities.
Anyone will have a quality stay with a realistic price tag at this superb location.

From the minute we arrived, with our cases taken to our room by the porter to the time we left it was a first class experience. The food was plentiful and good, with very good service from the dining room staff. The bedroom was excellent and the pool area outside was unbelievable with thick comfortable mattresses on the sun beds, which were plentiful.

For £40 each for my daughter and I this was a bargain. We stayed for 4 nights (just about right to explore the area). Could not fault the hotel on anything! However, not for the young set at this time of year, but we wanted peace and quiet and that's what we got.
Two faults in our opinion:
One: you didn't get to see Spanish culture. Not the hotel's fault but for those Brits from the North of our fair Isle who cannot live without 'chips' - this has to be the holiday paradise of a lifetime...
Two: Our tour operator 'First Choice' confirmed that a bus would be available once our flight had landed. This was definitely not the case. £35 (yes, thirty five pounds) of taxi fare to get from Alicante airport to the hotel. And we got a discount of 5 euros because I was so angry - not the taxi drivers fault!