Complete lack of information when we went.Saw no rep.The food was poor so we ate out most days,until near the end of hol when we found out we could use the Tropicana gardens,100m up the road.The food here was fantastic with so much choice also entertainme... read more

First time I have been away abroad myself with a friend. The hotel isn't the most up to date of the lot but is still a good hotel. The food was good, could always eat something. The staff were great, friendly and helpful. The hotel is situated in a great ... read more

This hotel, although an old hotel, has everything you could ask for, polite staff (all of which speak very good English, very clean (both inside and outside the hotel) plus 24hr all inclusive facilities.

Also there is an inside and outside s... read more

Looks like the house from psycho. It’s the smallest dingiest, dirtiest hotel in Benidorm I actually found it embarrassing sitting out the front as people would stare at you. The rain canopy out the front is full of fag holes. And like the hotel itself lea... read more

The hotel is old grubby and overcrowded. Floors in public areas dirty. Pool area small and overcrowded. Rooms small, third bed stuffed in what would have been the balcony.

Food ok but not displayed well due to lack of space. Dining room smell... read more

I've travelled extensively throughout Europe, staying at some of the best hotels. My wife and I have been going to Benidorm for 12 years. This is a well managed hotel; the staff are extremely friendly & helpful.

The food is good and they cat... read more

First time I've been all inclusive and really enjoyed it, there where some teething problems but once you reported them to staff they where soon sorted. Only one thing we had no water for at least ten hours so we all had to sit in our bikinis till bed tim... read more

Booked to stay at the Villa Benidorm in June for 12 people.

When we arrived we were told that we were to stay in the Villa del Mar, which is on the outskirts of the old town not in the centre of the new town.

We had paid extra t... read more

The rep was great but not enough entertainment for teenagers , the food and staff were excellent and the rooms were not what we expected.

The beds were uncomfortable and not adequate for 2 adults and 2 teenagers. Will not be going back again. ... read more