Hotel Magic Fenicia

Estimado cliente de Tripadvisor, En primer lugar, agradecemos el tiempo que se ha tomado en escribir sus comentarios ya que nos ayudan a mejorar día a día. En Magic Fenicia contamos con diferentes sistemas de calidad como la ISO 9001-2000 y su concordante Qualitas que nos ayudan a desarrollar un seguimiento exhaustivo de las oportunidades de mejora en cada departamentodel Hotel. Tambien contamos con auditorías internas y externas como Gesthotel que mide la satisfacción de nuestros clientes. Concretamente, en el transcurso de su estancia el departamento de pisos fue puntuado satisfactoriamente y no se recogieron comentarios negativos. En lo concerniente al área de alimentación, en el buffet podrá encontrar 4 ensaladas compuestas, varios ingredientes para componer su ensalada. En el buffet caliente tenemos 4 variedades de carne, 3 de pescado, 2 tipos de verduras, además de 10 variedades de tapas, fiambres, paella o fideua. El buffet de niños consta de 5 platos a elegir, también salsas y postre. En nuestro buffet de postre puedes encontrar 11 variedades de platos entre fríos y calientes y 8 variedades de fruta. Con todo ello, la variedad de comida es bastante alta ya que existe un ciclo de menú que se renueva quincenalmente. Por todo ello, no nos queda más que reiterar nuestro profundo agradecimiento por sus comentarios que son recibidos en sentido positivo y con ánimo de mejora continua en la satisfacción de nuestra clientela la cual es mayormente fiel y repetitiva año tras año. Cordialmente, Santiago Senz Dirección Hotel Fenicia-

Estimado cliente, queremos agradecerle sus comentarios y el tiempo que se ha tomado en escribirlos. Para nosotros son muy importantes sus opiniones ya que así podemos hacer una mejora continua. Nuestro principal objetivo es satisfacer a nuestros clientes, para esto contamos con auditorias internas y externas como Gesthotel que nos ayuda a medir la satisfacción de nuestros clientes. En Magic Fenicia tenemos un índice aprox. 50% de clientes que repiten cada año y esto nos llena de orgullo, pero no nos conformamos y seguimos esforzándonos día a día, para que nuestros clientes pasen unas vacaciones inolvidables. Agradecerle de nuevo sus comentarios y esperamos verle de nuevo en nuestro establecimiento cumpliendo con sus expectativas. Atentamente La Dirección de Magic Fenicia.

Dear guest, we would like to thank you for your comments and the time you employed righting about us. Your opinion is very important for us. Our goal is to satisfy our guests, and to improve day bay day. We have internal and external systems that help to measure our guest’s satisfaction. In Magic Felicia aprox. 50% of our guests repeat every year, many two or three times a year, this makes us feel proud and happy, but we keep working to get better every day. We want you to have the best holiday ever, therfor here at Magic Fenicia say thank you agian for your coments,we hope to see you agien another time and forfil all your needs and expectancy. Yours sincerely, Santiago Senz Manager Fenicia Hotel

Dear guest, we would like to thank you for your comments and the time you employed righting about us. Your opinion is very important for us. Our goal is to satisfy our guests, and to improve day bay day. We have internal and external systems that help to measure our guest’s satisfaction. In Magic Felicia aprox. 50% of our guests repeat every year, many two or three times a year, this makes us feel proud and happy, but we keep working to get better every day. We want you to have the best holiday ever, therfor here at Magic Fenicia say thank you agian for your coments,we hope to see you agien another time and forfil all your needs and expectancy. Yours sincerely, Santiago Senz Manager Fenicia Hotel

Dear guest, we would like to thank you for your comments and the time you employed righting about us. Your opinion is very important for us. Our goal is to satisfy our guests, and to improve day bay day. We have internal and external systems that help to measure our guest’s satisfaction. In Magic Felicia aprox. 50% of our guests repeat every year, many two or three times a year, this makes us feel proud and happy, but we keep working to get better every day. We want you to have the best holiday ever, therfor here at Magic Fenicia say thank you agian for your coments,we hope to see you agien another time and forfil all your needs and expectancy. Yours sincerely, Santiago Senz Manager Fenicia Hotel

Dear guest, we would like to thank you for your comments and the time you employed righting about us. Your opinion is very important for us. Our goal is to satisfy our guests, and to improve day bay day. We have internal and external systems that help to measure our guest’s satisfaction. In Magic Felicia aprox. 50% of our guests repeat every year, many two or three times a year, this makes us feel proud and happy, but we keep working to get better every day. We want you to have the best holiday ever, therfor here at Magic Fenicia say thank you agian for your coments,we hope to see you agien another time and forfil all your needs and expectancy. Yours sincerely, Santiago Senz Manager Fenicia Hotel

Dear guest, we would like to thank you for your comments and the time you employed righting about us. Your opinion is very important for us. Our goal is to satisfy our guests, and to improve day bay day. We have internal and external systems that help to measure our guest’s satisfaction. In Magic Felicia aprox. 50% of our guests repeat every year, many two or three times a year, this makes us feel proud and happy, but we keep working to get better every day. We want you to have the best holiday ever, therfor here at Magic Fenicia say thank you agian for your coments,we hope to see you agien another time and forfil all your needs and expectancy. Yours sincerely, Santiago Senz Manager Fenicia Hotel