Sofitel Saphir Palace Hotel

, Hammamet
3.5 star Map this hotel
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strand uitzicht op het strand muriel renard
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Sofitel Saphir Palace Hotel reviews

4 / 10
Dec 2011, warmer back home

after 2 days moved out and into averoes hotel. saphir freezing cold .manager wont put heating on till 20 dec. when you go onholiday you dont want to go bed at 8.30 to get warm.the actual hotel looks great but then standards drop.menu poor for all inclusive.staff very helpful.beach very dirty....bottles and litter

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More Traveller reviews of Sofitel Saphir Palace Hotel

excellent!!!!!
It´s a amazing Hotel! Have all necessary to a 5stars. In this hotel you can relax, rest... The personal is very nice and the food is fabulous. I simply recomend it for a grate holliday or honeymoon.
We loved it
This is a superb hotel. Food at its restaurants is delicious. Room service is very efficient and prices for the room service are very affordable. Staff are friendly and well mannered. The area around the hotel (Yasmine) is too touristic and uninteresting but hammamet centre is not far by taxi and cabs are very cheap. We used to go by taxi also to a nearby town called Nebul and not paid more than 7 or 8 euros per trip. Nabeul is more "authentic" if you wish, and there are lovely cafeterias where you can enjoy delicious cakes with your coffee... more
loved this 5 star hotel
i loved this friendly & ideally located hotel the service was very good & the amenities were excellent i had several treatments in the lovely relaxing spa. nearby - turn right out of the hotel & a few metres down the road is a very good & helpful car rental we used their services for many local trips & they were very helpful .. one driver called wassim spoke excellent english & provided individual trips to where ever we wanted altogether this is a 1st class hotel - very conveniently located for the... more
Great Stay
We stayed at this hotel in July 2007 for three nights. The service was good and the room was very clean. The breakfast was included in your room in either the form of room service or a breakfast buffet. The pools were very clean and the air conditioning was fully functional. The only negative point of the hotel is that the internet in the business center is slow, but on the other hand we did not come to Tunisia to surf the internet. The hotel was on the water and was about an hour ride from the airport in Tunis.
Huge disappointment
This is a very badly managed hotel. They rarely deliver on their promises. The staff are very offhand. For a Sofitel, it's a real disappointment. I would never stay there again.
Great location, service was top notch!!
We recently stayed at the Sofitel Saphir Palace, June 28 - July 3rd. My husband and I arrived and was immediately greeted, our bags were taken aside. The reception met us as we were seated, offered tea, and promptly check us in to our jr. suite. We were given suite 441 on the 4th floor, amazing spacious room with a sea view. The room was very clean and nicely decorated with a king bed, 1/2 circle couch, beautiful bath with separate glass enclosed shower, 1/2 wall so that you can view the sea while in the bathroom, and a separate toilet... more
Limited time, dubious thoughts
I thought that the hotel, on arrival was quite tired and run down looking, no atmosphere. Unpacked and went to meet the Thomson rep, Anthony, for the Welcome and Whats On meeting to find him surrounded by angry holiday makers, their reason was that the pool had been emptied ( 2 days prior to our arrival) we had not been informed of this by our tour operator. Anthony soon calmed everbody down by telling us that we were to be moved to the Thalassa Sousse. Overall the time spent there was brief, we thought the hotel was a four star, but we... more
Plenty of Staff Seeking Tips
This is a splendid "five star" recently-built hotel in the newest part of Hammamet, Jasmine. Our sea side rooms had a lovely view across the dual carriage way to the beach and sea. Noise was not a problem in winter but could be very disturbing in summer. The pleasant rooms (some 220) had duvets on the beds and when we asked the Manageress for sheets, we were told that there were none. We arrived in the evening and had some difficulty in finding our rooms as lights were extinguished on our floor for economy. This fault was later... more
Great Holiday shame about the reception staff
Me and my boyfriend have just returned from our stay at Sofitel yesterday. After reading all other reviews I did not have a high expectation of the hotel or resort but was still willing to have a good time. Let me start by saying that we had a great time and truly relaxing holiday. My first view of Sofitel was Wow. Really looks amazing. We walk in and the reception and bar area is truly impressive. The same can be said about the room. Spacious and big and comfortable. The bathroom was impressive with a tub and a walk in shower. There... more
Super, smart, classy hotel
My husband and I have just spent a week at the Sofitel Saphir and wonder if we stayed at the same hotel as some of the other reviewers here. We were almost put off going by them! Our opinion - the hotel itself is definitely 5 star! The reception/lounge area is impressive and stylish. The rooms are spacious and smartly furnished with a super bathroom. The reception and dining room staff are very helpful and pleasant. The pool area and gardens are beautifully landscaped and maintained. Activities are low key and unobtrusive. The... more

Sofitel Saphir Palace Hotel also called

  • accor saphir palace hammamet
  • hammamet sofitel
  • sofitel hammamet
  • Address: Boulevard 7 Novembre Yasmine 8052, Hammamet, Tunisia

Traveller Ratings

Write a review
Overall
8 / 10
95 reviews
Brilliant
40
Good
31
Average
14
Poor
7
Awful
2
Room
9/10
Service
7.5/10
Value
8/10
Cleanliness
8.5/10
Location
8.5/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Beach
  • Fitness Centre
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 236 More Amenities
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