ClubHotel Riu Tropicana, Calas De Mallorca, Spain

Hotel Information

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User Rating:
6.5 / 10
(9 User Reviews)
Hotel Class: ClubHotel Riu Tropicana Studios ReviewsClubHotel Riu Tropicana Studios ReviewsClubHotel Riu Tropicana Studios Reviews

Hotel Description:

This hotel is located right on the lovely beach of Cala Domingos where you will have no problems finding a spot for your beach towel, that is if you can drag yourself away from the hotel's fabulous activities and entertainment programme. The accommodation is situated in very spacious grounds which would not be suitable for the less mobile.
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ClubHotel Riu Tropicana Reviews

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" Excellent  "

We had a fantastic holiday at Riu Club Tropicana. The hotel fulfilled all of our expectations and the service was excellent. On arrival we were greeted by the very friendly and helpful reception staff who provided us with all necessary information about the hotel and its facilities. The minibus waited for us outside and brought us and our suitcases to our hotel room. As our plane was four hours delayed we arrived at the hotel just after midnight, but we still had the opportunity to wine and dine in the restaurant after a long and exhausting day.
The food was excellent at all times and we always had a great variety of food and drink to choose from. The waiters were exceptionally helpful and friendly and very eager to make our stay in the restaurant as pleasant as possible.
The hotel room is everything you can expect from a 3*plus hotel. The room service is exemplary and our rooms have been cleaned to a very good standard every day. Unfortunately the rooms don’t have air conditioning, but that didn’t make our stay less pleasant.
The entertainment at the hotel is excellent for kids and adults. The kids can join the Mini Club every day and will draw, paint, perform, dance etc. We don’t have kids ourselves, but we saw them walking around from time to time having great fun. Every evening we had the chance to watch the shows performed by the Riu staff themselves or external entertainers. We always had a great laugh and the acts translated the lines of the show in 5 different languages, so that every nationality present was able to understand everything.
The beach situated right by the Hotel is absolutely fabulous and never overcrowded. The water and the beach are very clean and the scenery is breath taking. Right from the beach one can walk over a rocky path to the commercial centre of Calas de Mallorca. To be fair this way is not ideal for people with mobility problems, but everyone else will be able to access the town within 10 minutes.
During our stay we played Mini Golf, table tennis and tennis. These are only some of many facilities that the hotel has to offer, which are included in the all inclusive pack.
Overall we had a very pleasant stay at Riu Club Tropicana and would definitely come again anytime. I am surprised by some of the negative reviews I have read, because you get everything you can expect for your money. If you want any more than this you should consider booking a holiday at a four star hotel at least.

Good for: Beach 

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  • User Rating:
    9 / 10
  • Date of Holiday:Aug 2009
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" FANTASTIC "

Fantastic time here. Would highly recommend for a quiet break away from everything. Pool is fab easy to get a sun bed - for once on holiday. Read reviews and yes there is a walk to many of the rooms but you have the Minibus running round the resort from the crack of dawn until midnight. Food was good and varied, missed my cups of tea though. Various activities on during the day with very pleasant staff. Already planning holiday for next year here.
Also to note the beach isn't linked with the hotel and it costs to hire a sunbed there.

Advice: Not great for people with mobility problems.

Activities:

Good for: Beach 

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  • User Rating:
    8 / 10
  • Date of Holiday:May 2009
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" My mother & I have only just... "

My mother & I have only just returned from a week spent in this hotel. We only booked it because it is a RIU & my mother has had terrific holidays before in their hotels. However, this was a disappointment from the minute we saw the entrance and the incredibly long drive to the reception, pool & beach. We were allocated a room in a single storey chalet near the entrance to the site and, upon arrival, had to drag our suitcases up the hill from the reception area to our accommodation (20 minutes). We could have got the hotel courtesy bus, but were told that the walk would only be around 3-4 minutes and the bus didn't stick to a specific schedule. Although the room was basic (ie - no air conditioning, fridge or hairdryer etc) it was clean, but with a view of the back of another chalet. We went for dinner on the first night and the head waiter allocated us a table with some other Brits - we were told that this would be our table for the rest of the holiday. The food wasn't great and the restaurant layout didn't make sense at all - it was on two levels and wasn't grouped in a way that made sense (eg - the butter was on one level, with the toaster in another section and brown bread at the other end of the restaurant). We had been allocated the earlier dinner sitting (6pm-6.45pm) but once we'd finished, we would have had to wait until 10pm for the entertainment to begin (with nothing else to do & nowhere to sit in the interim, as seats on the terrace area were always taken when we came out), so we ended up walking back up to the room at around 7pm most nights. It rained pretty much every day we were there, which wasn't the hotels fault, but because our room was so far away from everything, it made it really inconvenient. As mentioned in another review, because we were out in the sticks, the only way to get to Calas centre was to climb over the rocks by the sea - not great for the less mobile. We could have got a taxi but it would have cost around 10 Euros, and the centre didn't look particularly nice anyway. In all, a real disappointment and not a hotel we'll be visiting again.

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  • User Rating:
    3 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" this hotel was the worst i have ever... "

this hotel was the worst i have ever stayed in thompsons were brilliant, just such a shame about the place there was a about a 10 min walk to get to your room from reception up a huge hill, then if you wanted to go to town there was a 15 min walk over rocky hills near the sea but if it was at night you had to get a 10 euro taxi there then 10 euro taxi back, the food in the hotel was awful we had to sit with another couple as there werent enough tables which is ridiculous, over all rubbish holiday and i cant believe thompsons would go here.

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  • User Rating:
    1 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" I thought that the holiday and the... "

I thought that the holiday and the weather was amazing, but it rained once while we were there, and we had to sit in our room the entire day. I think there should be more entertainment for teenagers too.

When the weather was good, we had loads of varieties of things to do, i.e (Swimming pool, Beach, Ping pong) etc.

However the staff are very friendly, and all the people around us, no problem there, but if I was to go back, then I would like there to be a bit more entertainment, and things to do for teenagers.

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  • User Rating:
    8 / 10
  • Date of Holiday:Oct 2007
  • Board Basis:All Inclusive
  • Tour Operator:Hotel Club

" Having read the other reviews on this... "

Having read the other reviews on this hotel I can only think they must have the wrong hotel.

I have been there 5 times since the early 90s and it’s changed a bit each time but is still the best holiday hotel ever. It’s now all inclusive and changed from Belhaven to Riu but the Tropicana is still great.

My kids loved it when they were small, bigger and now at 23 my daughter loved it again. Other daughter 20 is going next year with her children and us.

The food does cater for all nationalities but there is so much choice and loads of it "even burgers and pizza every day in the beach bar if that’s all you like”.

True if you want a Blackpool in the sun with sausage and chips, English pub and big screen footie in an only English hotel then it’s not for you and you're not for me.

Good mix of UK, French, German, Spanish, Belgian, Dutch holiday makers. I speak hardly any french, german or Spanish but most speak some English and the friendly staff speak all so multinational activities are no problem.

The grounds are spacious and well set out the staff at all levels friendly. I honestly do not see how the service could be better anywhere and the cleanliness is top notch.

The staff take such pride in their work. It’s so nice to go out with and sit and chat with holiday makers from other countries.

Maybe I'll see you there because we'll be back time and again Thank you Riu Tropicana and staff and Thomson too.

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  • User Rating:
    10 / 10
  • Date of Holiday:Jun 2007
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" Booked this holiday as a treat for... "

Booked this holiday as a treat for daughter and grandson. Good flight good transfer, welcoming staff, reasonable room near all amenities. Nice bars good range of drinks, beautiful beach and lovely sea, suitable for a young child. Then it was meal time! I have stayed in many hotels, usually 4/5 star on an all inclusive basis. But have never been served such a dismal, unappetizing, meager selection of food. I cannot begin to explain how awful it all was.

The indifference with which it was presented and the small amounts on the trays, apart from the lettuce, tomatoes and cucumber, that is, oh and not to forget the copious amounts of pickled gherkin, onions and other strange pickles. I am very fond of continental food and generally try anything, usually to my enjoyment, but not this. There was nothing to enjoy. Whilst I accept this was a 3*hotel and seemingly full of Germans who may have not minded. also the fact it was end of season, (it closes on 1st.Nov.) may have had some bearing on it.

But I was not on a cheapie, last minute get what you can holiday, I paid good money and was looking forward to it after a very stressful few weeks. Also having stayed in a RIU hotel before this was not what I expected. Sorry but I am still so horrified with the memory of it. I returned home 26th Oct, feeling bad about those who had to stay.

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  • User Rating:
    3 / 10
  • Date of Holiday:Oct 2006
  • Board Basis:Full Board
  • Tour Operator:Thomson

" This hotel is beautiful. The beach is... "

This hotel is beautiful. The beach is so warm and so close to the hotel, the hotel is basically on the beach. The pool is lovely and so refreshing.

The entertainment staff are so humorous and get everyone involved, especially Pascal. There are a lot of things to do there. In a different comment it said 'it’s aimed towards the Germans', it is not! The food is delicious and the waiters and barmen couldn't do enough.

I definitely give it 9/10.

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  • User Rating:
    9 / 10
  • Date of Holiday:Oct 2006
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" This property was very well set out,... "

This property was very well set out, with a beach right on the doorstep. The food was excellent and the staff couldn’t do enough for us.
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The only two bad points were that the hotel is in quite an isolated position so a hire car would come as an advantage, and also that the entertainment was tailored towards the German tourists, of which there were rather a lot of.
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Apart from that, this is a lovely hotel, a thoroughly nice place to stay.

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  • User Rating:
    8 / 10
  • Date of Holiday:Apr 2002
  • Board Basis:All Inclusive
  • Tour Operator:JMC Holidays
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