Arona Gran Hotel

, Los Cristianos
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Arona Gran Hotel Reviews

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Relaxing Holiday
9 / 10
Sep 2011, sandie

1 reader found this review helpful

Sept 2011, Wonderful hotel, very quiet, clean , good choice of food, we went full board which was very good, the rooms where cleaned everyday we will be going back. There is no local beach, but a sandy beach is only 10 mins walk away so not to bad with local bars and shops.

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Lovely, relaxing break but beware expensive electrical shop in hotel complax
8 / 10
May 2010, Leri

3 readers found this review helpful

Thoroughly enjoyed holiday in this comfortable and well positioned hotel. Only downside was paying over the odds for item purchased in electrical shop within the hotel complex. Should have done my homework and would not then have been fleeced! Otherwise a relaxing break, with wall to wall sunshine.

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Nice Hotel, good pool and food is ok
7 / 10
Jan 2010, Bill-M

10 readers found this review helpful

Our room and bathroom was a reasonable size and good quality furniture and fittings. Although ur room was pool facing we didn't get any sun on the balcony which we hadn't thought to ask for when we checked in. The swimming pool was a good size and there were plenty of... more

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simply the best
10 / 10
Feb 2009, hyflyer

15 readers found this review helpful

we stayed at the hotel in mid Feb 09, the outside of the hotel is very good as you walk in side the reception area is a real wow factor with green trees and a large water feature in the lower ground floor, the hotel is very clean and the bed rooms cleaned every day, the... more

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Wonderful Hotel
10 / 10
Nov 2008, Ladygate

8 readers found this review helpful

Having arrived home from Arona Gran last Tuesday 18.11.08 I must give any future guests our impressions of this hotel. Wonderful wonderful wonderful! Everything is just perfect.This time of the year the hotel was about two thirds full so there was plenty of room for... more

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Brilliant Hotel
9 / 10
Oct 2008, lesley998

27 readers found this review helpful

Just arrived back from the Arona Gran, and while it was a fabulous hotel and a fablulous week, there are a few things I wanted to mention after reading the reviews on this site. First of all, we booked online, using a well known site. Flights, accomodation and 'Resort... more

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I HAVE JUST COME BACK FROM THIS HOTEL...
9 / 10
Aug 2008, Mr S M Matthews

15 readers found this review helpful

I HAVE JUST COME BACK FROM THIS HOTEL AND I AM WANTING TO REBOOK FOR NEXT YEAR ALREADY. THE HOTEL IS VERY NICE INSIDE AND OUT. I WAS EXCEPTING THE WORSE FROM PREVIOUS REVIEWS BUT I FOUND THE HOTEL VERY NICE AND PLEASANT AND VERY CLEAN. THE FOOD WAS VERY GOOD I WAS VERY... more

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Me and my boyfriend just got back...
10 / 10
Aug 2008, Miss N Thomas

5 readers found this review helpful

Me and my boyfriend just got back from our 10 day holiday in Tenerife and we absolutley loved it. I would give the hotel 10/10 and would definately recommend it. It was very clean and quiet. The staff were very friendly and would help you as much as possible. The buffet had... more

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Just returned from 2 weeks with my...
8 / 10
Jul 2008, Mr G Turney

5 readers found this review helpful

Just returned from 2 weeks with my wife at the Arona Gran, which we booked online through First Choice. The hotel was brilliant, possibly one of the best we've ever stayed in. Spotlessly clean, well presented, good food and the pool areas are outstanding. I was a bit... more

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we have just returned from a weeks...
7 / 10
Jul 2008, Mrs C SWEENEY

4 readers found this review helpful

we have just returned from a weeks holiday at the Arona Gran in Los Christianos. We chose this hotel as it was our silver wedding anniversary,and thought we would like a bit of luxury.On arrival as we walked into the reception area our first impression was wow!the same... more

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Sorry -- can't find anything to...
9 / 10
Jun 2008, mugshot8

2 readers found this review helpful

Sorry -- can't find anything to complain about!!!! Hotel - food- staff -- all we could wish for--- 9/10 because there were no tea/coffee facilities in the room-- not a complaint but a suggestion to the hotel to provide and bring it up to 10/10 Yes the beach is non existent... more

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Stayed 7 nights in early May this...
9 / 10
May 2008, Mr Brian A

3 readers found this review helpful

Stayed 7 nights in early May this year. Hotel very good,superb facilities, food good, staff brill and pool area excellant and all the building work mentioned in other reviews was well finished and not worker in sight. Room on 4th floor was excellent, clean, slippers and... more

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before you book read this from A TripAdvisor Member
when you first arrive at the hotel it looks very immpresive, a shame it lets ltself down on a few points. the hotel is all about making as much money from you as it can! we knew that it used a credit card system, and so the staff seem unintrested, who can blame them. if your not required to carry cash theres less chance of tipping the staff and boy do they understand that principle. because there is no cash ( or tips ) changing hands the staff do not seem to interact with the guests. there is a service charge attached to every transaction, even if you cant find a waiter and go to the pool bar yourself, you will still be hit with a service charge. the arona gran has the worst pool snack area of any hotel we have stayed at. bland tasteless food without any hint of passion or pride by those preparing the menu offered. the same applies to the dining room, we went on a half board basis and were really dissatisfied to the point that we ate outmost nights. we were placed on arrival in a room at the side of the hotel and went back to reception to ask for an upgrade expecting to be charged and willing to pay. we did not expect to have to go on a waiting list, but did get moved a couple of days later for 126 Euros. A word of warning! when you check out dont expect to be able to keep your room on, even for a charge it wont happen. we were charged a full days supplement for our move to a different room even on the day we checked out. on going down to the reception area we were amazed to find that it looked more like a check in area at an airport. cases and people every where all complaining to each other about how disgraceful it was for so many people to be thrown out of ther rooms at the same time with no facilities, not even a room to put your luggage in! it really is a case of we have had your money and now we dont care, some people were not due to fly untill midnight yet were not provided with any means of comfort. they will tell you that a hospitality room would be offered for half an hour for a shower etc, but in reality this turned out to be the shower area in the gym! we would not go back to this hotel again as a lot of other guests stated, a better bet would be the Reveron Plaza in the centre of Los Chris, we went in and had a look, much nicer. The Arona Gran Hotel looks nice in the brochures but sadly fails to live up to the hype. a hotel that is geared up to the german clients and the elderly type of holiday maker, be warned. we were there from 11/10/05 untill 21/10/05, John & Liz from Newcastle Upon Tyne.A good holiday if you like lettuce with your breakfast!
Big let down! from A TripAdvisor Member
We stayed et the Arona Gran for our honeymoon and on our arrival the inside looked impressive. Unfortunatly the outside is less pleasing to the eyes (unless you like graffiti) We foung the reception staff very rude, the bar staff even worse and the gym staff hostile and unhelpful. Positive points are the pool area and restaurant staff/service. Some other guests mentioned that they have been going for years and that the hotel had just changed hands and they will not be going back due to the deterioration. It was by far the most we have payed for a hotel which looks impressive on paper but left us wondering what all the fuss is about!!
difficult to enjoy from yberd1884
Hotel reception area is very nice and suggests luxury. Room was not properly cleaned toilet stank all the time. TV poor picture. Light shades covered in cob-webes. If you like queing then this is the place for you restaurant is a battle field we gave up on several occasions and went elsewhere. We witnessed two rows between guests over sun beds one involving german couple hurling the beds around. There is no real acces to the sea. Entertainment was that bad it was funny. Staff were ignorant and very unhelpfull, no room provided to secure lugage, no complimentary room for shower we were even refused entry to restaurant for meal we had paid for on day of departure which was a relief really. Overall looks very nice, location is poor staff are overstretched and guests are stressed the place reminded me of the titanic lots of passengers and not enough life boats we are a coulpe aged mid forties and feel robbed.
Ok but not 4 star from A TripAdvisor Member
I just returned from a two week stay at the Arona Gran Hotel. It is an ok hotel but if you are expecting luxury you will be disappointed. The rooms are a bit old fashioned and fusty, and the bathrooms are fine but again, no frills. The pools are lovely, and very clean, and there are decent views over the marina. However, the enormous ferries coming in several times an hour - not to mention parping loudly at 8.30am and 9.30am every morning - forget your lie in! - make the relaxed atmosphere slightly less soothing than it could be. The restaurant is pretty much a canteen where you fend for yourself. We named it "The Dungeon" and ate out most nights. It is more about packing the punters in than fine cuisine and ambience. You definitely notice this as the ninth octogenarian of the night bumps into you as they squeeze past your chair and drop blancmange on your head. That didn't actually happen but you get my drift. You can buy food and drinks in the hotel bars and the outdoor restaurant on your room key, which is quite convenient. The entertainment is geared up for the many elderly guests the hotel seems to attract and focuses mainly on cabaret *shudder*. Fine for fans of dodgy flamenco, bingo and lurid cocktails but not for us. The hotel is based at the end of the bay and it is a 10-15 minute walk into the centre of Los Cristianos and 25 minutes to Las Americas. I'd pack shoes you can walk in as it can be a bit of a hike. There are excellent facilities and ramps for disabled travellers so getting into the main parts of town appeared easy. Overall we had a great holiday but I'm not in a hurry to return to the Arona Gran. Very basic and comfortable, but definitely could do with an update. More 3 star than 4 star. Hope this helped!
Hotel from hell from A TripAdvisor Member
Upon our visit to the Arona Gran Hotel in september via Thompson Holidays, we were extremly dissapointed with the poor standard of the hotel on arrival. We visited this hotel 5 years ago in which at that time was of a 4 star standard. The visit to the hotel this year was of great surprise at such a run down, dirty hotel. The rooms were very fusty, bathrooms in a great need of renovation, balconys full of cigrette ends etc. The restaurant was like a canteen, with no organisation, There were small flies surrounding the cold buffet counter and the food was of no way inviting. The waitors were of some what like FAULTY TOWERS, crashings plates and cutlery onto trolleys portraying a very unrelaxing atmostphere. The reception staff were the most uncaring and unproffesional team we have ever experienced. Thompson holidays are only interested in your money, When it comes to customer care, they would not even gain a 1 * in my views. After one day at this Hotel, we packed our cases and moved to a 5* Hotel, where we could start to enjoy our holiday. So please take this advice as a warning if you are looking for a enjoyable holiday, do not book up at this hotel. The Arona Gran Hotel is definatly not a 4 * our rating would be a 1* only.
Nice Hotel BUT! from DavidLena
We stayed at this hotel for one week half boarsd. The hotel reception, pools, rooms etc were excellent, - room air conditioning could be improved. We found the restaurant, however, was something of a battlefield. Guests were left to fend for themselves with staff reluctant to assist guests find a table that was set - no delegation by management. Furthermore, the food was below what we expected to find in a 'four star' establishment. Overall it is a great shame that the restaurant lets this hotel down because the overall appearance of the hotel interior was excellent indeed outstanding.
Exceeded our expectations. from Occo
We have recently returned from a week at the Aron Gran and all I can say is that it exceeded my expectations in all respects. We went as a party of 5, my wife, daughter, son in law, our youngest grand-daughter and I. I think that we were all stunned at the standard of finishing in the hotel. The polished marble, everywhere in all the public rooms. The attentiveness of the staff to our requirements. The bedrooms were good and the views were stunning. The pools are large, warm and fastidiously cleaned each morning. (Attached is a shot from within the bedroom looking out across the bay.) I don’t think that it will be liked by all though, if you are looking for bright lights, dancing till dawn and drinking contests look somewhere else. There is not the all night room service that you would expect from a London 4* but you get a smile and a greeting from all members of staff. There is not a black cab rank outside ready to part you from your hard earned but quick polite and inexpensive cabs are only a call to the reception away. The food is as diverse as the origin of the clientele and all well presented and tasty. Yes taken from a buffet style presentation but I don't want silver service on holiday. For example, I like a choice of 9 different rolls for breakfast; I like a large choice of vegetarian foods. If I like something I want to be able to get seconds without a sideways look from the waiter. When I relax on holiday I want good service but without having the waiter hovering over me all the time. The walk into the town is fun. If you want, you can stroll across the beach front and be regaled with invitations to eat & drink at the numerous eateries across the sea front. If that doesn't appeal then go out of the front of the front of the hotel and walk straight into the higher end of the shopping area, we managed to do this only once but that was enough to please the wife and leave my credit card stunned. Even when the prices are this good (Haggle) it still hurts if you buy enough. Many single points stand out, but the overall experience exceeds the sum of the parts. No wonder so many of the people we met were repeat visitors.
Wonderful amazing place from A TripAdvisor Member
Well just arrived back home sadly from staying at the arona gran for 2 weeks. Its great we all totally enjoyed it. We are a married couple between 30-35 with two well behaved kids aged 6 and 12 and my mum also came with us. The rooms are lovely we had a great room on the top floor facing the pools and sea. The hotel is so very clean and totally wonderful. The food is good and the service is also. The entertainment was alittle disappointing but dont let this put you off as the Hotel is the best l have stayed in yet. It is mainly for the older couples but still my hushand and myself including the kids had a lovely time and all the staff are so friendly. Its in a quiet location which we loved as we are not drinkers or into night clubs but do like a good laugh !!! The swimming pools as maintained daily and tested thoughtout the day. We always got a sun lounger and waitress would get your drinks for you which was very nice and bring them to you..... The only thing l wouldn;t recommend is going with Thomsons as there is no rep in the hotel at all or on the coach and if you need anyone you have to call them... We tried to call them 12 times just to find out what time the return coach was picking us up but the line was always engaged so next time l wouldn't go with thomsons at all to this hotel or any other. Also watch the drinks bill as this can mount up quickly, you do not carry money around the hotel it is all charged to your room which is a great idea but expensive just be careful. I will be 100% returning and would recommend it for this time of year..... P.S the weather was wonderful the whole two week and started mainly at 28c ......x
Excellant!! +++++ from rebpinder
Having ben moved by travel company from the med palace less than 24 hours before departure, this hotel made it all worth while.. You would have to go to burmeda to find a similar setting..... Lying by the pool, with the only sound of that of the sea, and what service!!!! The only thing you want to do, is stay or go back as soon as possibel... Met loads of people who go year on year, and you soon see why
very good hotel! from A TripAdvisor Member
every part of the hotel was good apart from the food and the entertainment, the food was the same basically every night and the entertainment was only like 1 hour every night apart from"atlantic blue" who played every single night and where quite basically boring. the cleanliness was fantastic, 5 stars i would give it! aswell as the friendliness of staff and the service.
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Arona Gran Hotel also called

  • arona gran
  • arona gran hotel tenerife
  • arona gran los cristianos
  • arona gran tenerife
  • hotel arona gran
  • Address: Avda Juan Carlos I, 38 38650, Tenerife, Spain
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709 reviews
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Hotel AmenitiesHotel Description
  • Fitness Centre
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 391 — More Amenities
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Arona Gran Hotel travel tips from your fellow travellers
  • lovely walks along the cost, good value food in nearly all restaurants. - by hyflyer

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