Reviews of Palazzo Apartments, Sunny Beach

The hotel Palazzo is a great hotel. It has two great swimming pools with a smaller childs pool as well. It has great sized bedrooms with a number of facilities on site. The hotel is kept in immaculate condition with the maids working really hard to keep it spotless.

The security staff are also really really nice and do security checks throughout the night to ensure that there are no shady people hanging around the hotel. They also help to keep the hotel grounds quiet so that you can get a fantastic sleep.



Only complaint I have is about the waitresses and the barmen, Who clearly had an attitude problem with many people especially when the bar is advertised to be 24 hours and it was shutting at 2 am when people were still wanting to be served.

The Plazzo is a beautiful place & the accommodation was immeculate could not say one bad thing at all about the place just loved it & bulgaria is so so cheap deffo going back there this year again. Appartments are quiet at night which is great means you get a good sleep many thanks to all the staff at Plazzo.



Only thing is didnt see our holiday rep at all the week we were there !

Got back this morning from the Palazzo Hotel in Sunny Beach. I found the location of this hotel perfect far enough away from the very crowded and loud Sunny Beach. Gave the gangs of lads and lasses time to sober up before getting back to the hotel, but near enough to both Sunny Beach and the very nice Nessabar. The trains cost 3 levs but be careful which one you get coming back as you could get dropped off further away from the hotel than you wanted. The hotel and the staff, especially the waiting staff, I found all to be lovely, smiley and helpful. Would go back to the hotel especially as the army of cleaners kept the place spotless. The pools were perfect only problem was with the other clientel getting up at 7 am to put their towels on the sunbeds then not using them until 1pm!!!

Had a week here with my wife and daughter (16) the apartment was great air conditioning was a great relief 33 degrees very hot. It is a bit off the beaten track but local bus only 1 lev to either Sunny Beach or opposite direction Nessebar buses run until midnight so no problem getting back.Good value for money would go back sooner rather than later before prices start going up . All in all excellent holiday.

just got back from the palazoo sunny beach the hotel is of high standard its the 3rd hotel in bulg weve been to all have been excelent standard very clean. the kids pool is like a hot bath which was lovley ,clean rooms lovely veiw of sister hotel we had my 2 year old,with us. staff freindly, the bad points are were it is realy, if your a couple its easier its a good twenty min walk to the centre of sunny beach, so need your walking shoes major road you have to cross with no crossing every time you get the little train to centre which we reccomend now 3 levs (every thing has gone up)the curbs are a foot high had probs with the buggy lots of building work around the hotel, so hope your balcony isnt facing that. theres a gorgous beach just over the main road all new bars beatifull caico beach go there, in a couple more years that end of town would be perfect still lots being built, if you want a good cheap meal we reccomend djannys and condor the locals go there the price different is big the food is great,its over the main road in the centre and past the market the condor is on the main road up from the gogo girls club. we love sunny beach its a shame its got expensive. we spent loads the beaches have won awards and the beer still 50p a pint if you shop around have a happy holiday.

Staff were nice but it is a little off the beaten track. Apartments were spacious and we had a great balcony. The only downside were the shower facilities which were very clean but the floor always got wet no matter how careful you were which made it dangerous to get to toilet and sink for other occupants afterwards. The bus into SunnyBeach and Nessebar was excellent value at 1 lev each way to either place but finishes at midnight. The good points were apartments were very clean, it was quiet, and there were plenty seats at pool. Bad points were there was nothing at all for children to do other than the swimming pool, no guests in bar at night and you could not even play pool with children after 10.30. The food was not greatin hotel but we found the Condor Bistro in Sunny Beach extremely cheap and good, it had an extensive menu and had good choices for children. Local beer was also only 1.40 lev there in comparison to over 3 lev in most places. Coke for kids was only 1 lev which was very cheap for a resturant. The other good thing about it was they were always busy which meant food should not be hanging around too long.

had a great time in Bulgaria, totally not what i expected. The hotel was very quiet as it was nearing end of season ther was only about another 5 couples in it! There was no food served and the bar was shut at about 7pm at night, i did find the staff un helpful, whether this was down to them not speaking English too well i dont know! The other part of the hotel across the road was totally shut up but from what i could see it had an internet room and bandit games.

The room we had impressive, it was a generous size with a super bathroom and was very clean, could not fault it! would definatly go back to this hotel but in peak season. the finishing touches of the whole hotel were top class.

As for the hotel not being on the main path we didnt find this a problem, infact it was very nice to walk along the path into the town or to get the train ride which was only 2 lev. we didnt bother getting a taxi cause the train ran until bout 10.30pm-11pm at night so it was no bother getting back. deffinatly reccommend visiting Nessebar, train is only 2 lev to get there too but can get a boat for 15 lev which goes to hotel bourgas in the middle of resort. Shop keekers are a bit pushy but by the end of the week you get used to it! oh and your to pay for the toliet where ever you go in the town so carry small change!

overall would definatly go back, had a great time and i wouldnt let the location of the hotel be off putting, the 15 minute walk means you can have an ice cream with out feeling bad!!!!

We have just returned from a 2 week stay at the Palazzo Apartments in Bulgaria and were very pleased.



The apartments are fantastic for the price. It was the most spacious and best equipped self catering apartment we have had and even included air conditioning in the price (usually extra!).



There are two Palazzo complexes 1 and 2. We stayed at number 1. Both have the same facilities although our restaurant was a Chinese one, which we didn’t really want to eat every day, although across the road in Palazzo 2 they do pizzas etc in theirs.



They cleaned the rooms every day providing clean towels and sheets and even provided extras such as soaps, cotton buds, shoe shiners, and sewing kits!



Our only reason for not giving the 10 is we didn’t have a great view as we were at the back of the hotel and the balcony had the air con unit on it which pumped out hot air which made it very warm to sit out on.



One word of warning is watch out for taxi drivers!! We didn’t know about the train (small road like train like you get in theme parks) until the end of our hol and were constantly ripped off. The Palazzo apartments are not located within walking distance of Sunny Beach or Nessebar and so we had to get taxis.



The train costs just 2lv per person an average taxi was charging us 15lv (10lv before 10pm). Agree a price before you get in and despite what the travel books told us we would never get one on a meter again.



We had to ask one of the taxis to stop the car before we even got back to our hotel (from Nessebar) as the meter was racing quicker than seconds and when he did stop it he charged us 52lv for a journey which should have been no more than 8lv. When we questioned him he just laughed and left us on the main road.



All in all if you want two weeks hol in a great value hotel then we would recommend the apartments of Palazzo especially if your happy to laze around the pool all day and get the train at night.

We stayed at this hotel for a week and thought it was fantastic. It was ideally located for both Sunny Beach and Nessebar.



If you fancy a lively night then we got the mini train out side the akatina hotel across the road into Sunny Beach, and when we wanted a quieter evening we took a stroll into Nessebar.



The apartments are really nice, our bathroom had two showers and living room had cable TV. Kitchen has got everything you desire for your stay.



The bar and reception is 24hrs. And has a nice snack bar/restaurant is also within the hotel. Pool was great and the beach is less than 250m across the road.



All in all we loved it and would go back again no problems. In fact we plan to return early next year.



We have stayed several hotels in Bulgaria and this is far the best yet.