Riu Palace Punta Cana Hotel

I stayed here for 2week and I dreaded going for food everyday me and my partner fell ill with the food
Bar staff and waiters gave good service
Overall the hotel was clean but the food let it down
I suggest the hotel investigates the preparation and cooking of there food it is not up to the standard given in the brochure.

When I was researching resorts to stay in I was wondering if the photos really reflected the truth. I am relieved to say that they do and exceed the photos. This resort was ultra clean, beautiful, grand and the staff was ultra friendly (not in a bad way). I found the food to be really good and never had a stomach problem as I am kinda picky about what I eat. Always had hot food for the foods that are to be and the cappuccinos were to die for. The resort is huge and the grounds were always immaculate and safe. The only down side, and it is small, was the entertainment; I found it cheesy. Let's see costumes not the uniforms that the employees have been wearing all day (16 hour days); they are hard workers and again friendly and very accommodating. I had asked for another bed, cot or even extra cushions for my room as my roommmate was a loud snorer. They brought me a whole double bed and made a little area for me to sleep on the lower level; this allowed me to sleep in peace. I was really impressed with their service.
I will be going back again during Christmas. Such a great place to relax and have no worries.
100 thumbs up.
Toronto, Canada

REally Good Hotel, High Standard of Decor and cleanliness. Would definately go again. One problem was the building work in the hotel 'Bambu' next door that is part of the Riu resort in Punta Cana. The Bambu is not taking bookings until June so unless you like to be woken at 7am by JCB's then I would steer clear until after June. We travelled on 31st March 2010 for 2 weeks and booked our holiday at end of February 2010, but no notification from Thomson Holidays that there was extensive building work due on our second week. Make sure you find out if work is going on before booking.
But we cant fault the hotel, just the tour operator, I would definately book into there again.

we went for are honeymoon and was told by thomson it was a platinum hotel the best you can get but when we got there it was more like a bronze room was ok abit cramped food got very boring and the alcholic drinks were awful pool was great staff at reception pretented they couldnt speak english when we complained about the room someones mobile phone got pinched the entertainment staff day and night were great but wouldnt recommend it for a honeymoon overall ok