Sunrise Royal Makadi Hotel
, Hurghada
Sunrise Royal Makadi Hotel Reviews
We booked this holiday last minute having been recommended it by a friend. On arrival we were pleased with the appearance of the resort and with our room, which was spacious and comfortable. The pool areas were large with plenty of sun beds and were very pleasant.
We thought the beach was a little dirty and were unable to get a bed on there until later on in the day. There was no coral/fish to be seen when snorkelling from our section of the beach, however you can walk to the hotel next door (Fort Arabesque) and snorkel from their beach where the coral and fish are amazing - you cannot however leave anything on their beach, even towel or shoes, as its private.
We got very ill on the 4th day of our holiday (Delhi belly) and did not get any better. From the look of the communal toilets we weren't the only ones. Quality of breakfast and lunch was poor, the main buffet restaurant is huge with lots of choice and there are poolside snack bars for lunch doing pizza, burger, chips etc. We saw one chef at the poolside snack bar putting out raw chicken burgers to cook then handling cooked burgers and buns without washing his hands, so I suppose it’s no surprise we were ill. The quality of the a la carte restaurants was very good (Asian, Bedouin, Italian, steakhouse, Mediterranean) and a new Mexican a la carte is apparently due to open soon.
Be prepared to be hassled around the pool by people trying to sell massage, snorkelling, safari etc. More persistent at the beginning of the holiday when they can tell you’re new! You can get a red flag from the towel huts which is meant to stop them bothering you, and worked most of the time.
We did the Luxor trip which was great; we visited the Valley of the Kings, Karnack Temple, Memnon Colossi and the Nile. It was HOT in Luxor though and the harassment from sellers was on another level! You had to be careful when taking photos as men would approach and offer to take them for you or try to get into the photos then ask for tips, or would try and show you things or lead you off and ask for tips. This made it a little hard to relax and enjoy the trip fully.
The hotel is very attractive and set in lovely grounds with great swimming pools and friendly staff. It was lovely to walk around in the evening when it was all lit up. However the beach was small and disappointing, the food generally not up to the standard we expected of a 5 star hotel and being ill and harassed whilst on the complex put a bit of a dampener on the holiday which is why we would not recommend this hotel or Hurghada.
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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The cleanliness of the complex is fantastic. The staff are great too. You always get hello whether it be morning or evening. Nothing is never too much trouble for them. You feel like its home from home!!!
The complex is spread out so you can't tell it has over 600 rooms. It is on an all inclusive basis.
You get a variety of nationalities to the hotel and different age ranges.
The hotel is about 30 - 40 minutes from the airport by coach.
This hotel is directly on the beach. It is sand and pebbly towards the sea. I would recommend that you have shoes to go into the sea.
You are located in Makadi Bay which you can walk around the bay if you wanted to explore. There are shops, restaurants, bars also around the bay if you wanted to explore the local food outside the hotel. It is about 20 -30 minutes walk to the resort centre.
On the complex there are a few shops but sometimes slightly more expensive than the shops in Makadi Bay.
You can go into Hurghada by shuttle bus from the hotel this is run on set times. The price is approx 7 egyptian per person each way or you can pre-book a taxi at the hotel.
Diving is available. There is a padi centre just outside the hotel. You can pre-book excursions these include day to luxor or overnight in luxor, scuba diving, quad biking, submarine and many more.
The staff are very friendly and can not do enough for you! They are always trying to help you and make sure you are happy.
All of the staff can speak english some better than others but they can still understand you if you speak slowly to them.
It is the staff that make your stay special and they give this hotel the special atmosphere. A few members of staff to mention Mohamed in guest services, Mostafa in Pegola bar, Aymen the head chef and the list goes on.
Your rooms get cleaned everyday with fresh towels if wanted. We didn't want clean towels everyday to help protect the environment.
There is a laundry service available but I never used it. Doctor and Clinic on site but again I never had to use them. I did hear that people that had used the doctor/clinic they was very happy with the service provided.
All of the bars, restaurants are always clean and tidy. There are 5 bars throughout the complex. There are 2 main buffet restaurants which has a variety of foods to choose from i.e pasta, meats, salads, vegetables, potatoes, rices, breads, soups and much more. You also get a few desserts to choose from too. These restaurants are self service. There are 3 a la carte restaurants which are Mediterranean, Italian and Asian, these are all waiter service. Again you get a variety of food to choose from, from the menu. I liked all the 3 a la cartes but my favourite restaurant was the Asian, it is chinese cuisine. You need to make reservations for these restaurants.
They have started to use some of the international brands for spirits if you prefer these to the local brands.
There is frequent daytime and evening entertainment, this varies on a daily basis. Other activities include beach volleyball, billiards, table tennis, waterpolo, tennis and football. Activites are displayed on a daily basis at the animation centre.
Kids club is available with Thomas Cook. No children so facility wasn't used.
There are 5 free form swimming pools (2 heated in winter). The staff around the pool and beach are always making sure that the area is clean and tidy. The sunbeds are comfy and towels are provided free of charge whether you are on the beach or pool area.
We had a family room in the block overlooking the children's pool. These rooms are very large and spacious. The room had a large balcony with table and two chairs to sit and relax on. In the room there was 2 bedrooms which was excellent because everyone got there own space. Seperate tv's are in both bedrooms. Both rooms have got air conditioning units in them which are self controlled. If you wanted to put the children to bed before you that would be possible due to being a door to close the room off.
No coffee/tea making facilities so if needed you would need to take your own.
There is a safe in the room which is free of charge to use.
Mini bar is available and is filled daily with water, soda is also available but only filled up once per week.
Bathroom is all marble and very spacious. It has a large shower area accompanied with wash basin and toilet.
An excellent hotel and would recommend to anyone!!! This was our 3rd visit to the hotel and won't be our last......
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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we spent two weeks in this hotel in january 2011 and i would recommend it, The food was very good in the main resturant but what was even better was the 3 alacarte restuarants. We spent most of our evenings in these and the food and service was excellent.
The hotel was very clean as was the area round the pools and beach
They have some great areas where you can just chill out inside the hotel and out.The only one downside was it was full of russians who seem hell bent on eating and drinking as much as possible and photographing all the food in the dining room with no manners what so ever?Having said that luckily they did not bother us but it was a case of try and find the british as we were few and far between.As i said the hotel and staff are great so this made up for the invasion and i also believe that it made a change for the egyptians to serve people( ie british ) with manners,All in all a great hoilday.
- Advice: Great hotel, Great staff.
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Thomson
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8 readers found this review helpful
The Sunrise Royal Makadi is a great hotel for families with children of all ages. Lots of different pools, amazing restaurants and very friendly service. Two families combined for this great trip, the twelve and fourteen year old boys especially loved: The waterpark trips, the quad biking, the pool complex. We all loved the diving, snorkelling, wind surfing. Great riding opportunity gallops along the beach and across the desert available from the hotel. Very interesting purpose built stables owned by Egyptian horse lover. "SeaHorse Stables." (Bought the coffee table book by equine photographer Christine Slawik. featuring some of the horses you will actually see and ride. "Horse: A Portrait." We had no complaints and really recommend this destination.
- Advice: Great for families.
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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4 readers found this review helpful
Went on 5th Feb, what can i say the food was fist class, the rooms ok not your normal 5 star but we could not fault them, the service was excellant, the staff where very good if you take the time to talk them they will look after you for the rest of your holiday never had to go to the bar the bar came to me, i would go there again tomorrow if i could, dont be put off by the comments on here the amount that go you cant please very one.
- Advice: go there you will love it
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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The holiday and resort were both fine up until the last day when my 6 year old daughter became ill with a fever. She was seen in A&E immediately on return to the UK later that day. To cut a long and messy story short, she was confirmed on return to the UK with Salmonela food poisoning.
We have complained formally to T. Cook and as yet they have failed to investigate our complaint.
My daughter is vegitarian, so ate no meat at the resort, we only ate at the resort during the whole of our week long stay and only drank water (brushed teeth) from sealed bottles (no ice in drinks either)
Very disappointing that food hygiene standards are obviously not high on Makadi's agenda and a cautionary tale for anyone planning to travel with young children. My daughter was very ill for 7 days and did not fully recover for 2 weeks
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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Having spent 2 weeks at the Sunrise we fell very dissapointed and feel that we have wasted our money.
ROOMS ok a bit dated could do with a lick of paint. Shower was like warm and water trickled out of shower head, had a problem with water in room 2 occassions we had none then when we did it was brown. Fridge in room noisy and not very cold. Bed comfy and huge. Balcony door lock broken a bit of a worry as we were on the lower floor.
POOLS Cold when we were there but they are a plus side to this hotel.
GROUNDS Tidy alway working in the gardens.
RESTAURANTS Well this is the part of the holiday where it went down hill, main restaurant serves luke warm slop,the food was repetitive just had a different name. Flies were a huge problem, my husband had a dead fly in a plate of pasta then on another occassion he found a dead fly in a vinigerette bottle which was poured on his salad. The food is not covered and the flies seem quite happy buzzing around the food. Breakfast was a let down scrambled egg not cooked and cold, omelet station covered with flies it was digusting! orange juice watered down as were most of the drinks, cakes were out all day especially in the lobby and these are your snacks in the evening aswell. As for the waiters they struggled to clear and make up the tables we were finding cutlery and cups ourselves also clearing the tables so we could eat. Not a 5* service. We eventually complained to Mohamed Thomas cook rep who past us over to the hotel management who were very embarresed about the flies and booked us into the ala cart restaurants for the remainder of our holiday however we still had to eat in the main restaurant for breakfast and lunch.
ALA CARTS Quite good the food was much better but we were still worried about the hygeine of the kitchens.
BEACH Overcrowded with sunbeds and the sand is more like building site dust something I found hard to beleive as they have so much sand in Egypt. The sea was full of oil from the boats in the marina not a nice experience, you can get a bed in the front row on the beach there is more room at the front but you will have to camp out over night or get up at sunrise to beat the Russians and Germans as they seem to save these beds with various different items such as books flipflops bags etc.
ENTERTIANMENT Was so bad it was funny I suppose they try there best.
Overall this hotel is overated Thomas Cook need to take a look at it, people were being ill whilst we were there and on reading other reviews people are still being ill I would not recommend this hotel.
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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2 readers found this review helpful
Two girlfriends have just had a wonderful week in this super hotel complex. We were very impressed with the service particularly the bar staff (Ashraf in particular) and the cleanliness of the hotel, the beautiful gardens and the wonderful food. All the waiters were very attentive and made our holiday one to remember. The Bedouin Tent experience was something not to be missed. The on-site photographer was very professional and most helpful when we came to collect our photos and discovered we had ordered the wrong one. It was no trouble for them to replace it with our chosen photo for which we were extrememly grateful. The resulting photos are lovely, much admired by all our freinds. We pass our thanks on to them , and recommend their services. We also had a wonderful morning at the Spa, the body massage is not to be missed so relaxing , and de stressing we felt amazing, our two lady masseurs were very professional and a delight to meet.
Jeanine & Christeen xx
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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Have just returned from this fantastic holiday at the Sunrise Royal. Having just read a review from someone who has also just returned I don't think we were on the same holiday!
From the minute we arrived the service was brilliant. We travelled with another couple and 2 X 16 year old lads.There was always something for us all to do, or you could just chill out by one of the 5 pools or the beach. Never any problem getting sunbeds, although we did always reserve our on the way to breakfast at about 9.00am.
Occasionally people came round selling trips, but to be honest they weren't pushy and were very helpful. The lads went quad biking which they though was brilliant. Then they went snorkelling and also fishing- they had a brilliant time.
The food was really good- even the main restaurant.I had read previous reports and was a bit worried but it was brilliant. Always plenty of choice. The waiters served you drinks to the table which was very efficient. We ate in the a la carte restaurants 3 times and these were also very good. You don't pay any extra. Many Russians who were very rude and pushy and also many Germans. the English were in the minority.The cocktails served in the main bar area were lovely. We were never hassled for a tip, which actually makes you feel a tip is deserved at the end of the holiday. Hossam in the english pub was brillant and he really looked after our boys. He even arranged a small party and a cake when one of then had a birthday and this made it a very special day for him.Took european adaptor which worked ok and hardryer in room was good.Beach/ pool/ bathroom towels all provided.Wished we had just taken £ instead of E£ as much better value and they prefer this.In fact at airport I think they only took Euros or £. Not much elase to do outside complex, but you really don't need to venture out. We went for a relaxing beach holiday and this was just what we wanted. Would definately go back. Mohammed, the Thomas Cook rep was also very helpful.Only real shopping was at the airport and I am told it is better value there.
All in all a fantastic holiday.
- Advice: Lovely place to holiday
- Activities: All good
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Direct Holidays
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Have just returned from the Sunrise Royal Makadi, I am very dissapointed with certain aspects of the Resort.
Rooms : We booked 2 interconnected family rooms with Thomas cook and paid the under occupancy suppliment of over £500, when we arrived the hotel had no family rooms available and after 90 mins we had to agree on 3 double rooms, 2 interconnected and 1 not otherwise we would have been put miles away from the kids. we were then TOLD to sign a waiver to assure that the hotel were blameless,bear in mind we booked 9 mths ago.
They were in a good standard of decor, perhaps a little tired, but the cleaners were fantastic and even made little statue's to amuse the kids and placed them on the beds.
Each room was cleaned daily and if you want the towels changed just leave them on the floor of the shower cubicle.
Restaurants : The main buffets style restaurant was awful, it was like going to Tesco the last shopping day before Christmas. the Russians were animals, they just barge past no idea of Queueing. then would take whole bowls of food, whole cakes away with them, one even took 2 whole pineapples back to his dinner plate and these were only display items.The majority of the guests were 1 Russians,2 German,3 British.
The tables were never made up and you had to get plates and cups etc from other table's dotted around,we were in a party of 7 and we could never get a table and in the end split our party into 2 to give us a better chance of having dinner without stress.
The food was OK not fine dining more Service station buffet.
Italian Restaurant was good,Asian was good but was freezing inside due to no control over the air-con.
Mediteranian was good as well
The booking system for the restaurants was awful, the idea is you book at 10am the day before you go, we were on numerous accasions first in the Queue to book and were told they were fully booked and could have a table in 2 days time.
The rep Mohammmed was not very helpful and sometimes a little rude.
The Beach is awful no room on the sunbeds, right next to the marina so if you like swimming with petrol and excrement then that fine. the sand is filthy.
We made numerous complaints to the management and none of them were sorted.
The resort is too big for the facilities available 488 rooms with another 250 being opened on Monday 20th April.
Whilst we were there there was a sandstorm and it took then 3 days to clean the pool.
If you like good service then have lots of egyptian pounds with you, we would tip 10/20LE and the service would increase 1000 percent. if not be prepared to wait 20 mins for a drink.
We spoke to alot of brits who come back year after year and all said they will not be coming back to the Sunrise Royal Makadi
Overall believe it or not we had a good Holiday and would come back to Egypt but not the Sunrise Royal Makadi.
- Advice: Very poor, lots of building work
- Activities: City Tour
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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5 readers found this review helpful
This hotel was fantastic. All the staff were friendly, they couldnt do enough for you. Food was great in the hotel restaurant,and was great in the italian too. Didnt watch the entertainment,but heard from other guests that it was ok. Even though we didnt take our children, there was plenty to entertain the little ones. You do get hassled a little from the shops within the hotel, but if you are insistent that you dont want anything, they accept it.
The rooms are well air-conditioned,and there is even a channel on the tv that shows movies all day and night,in english (with subtitles). Cleaners are all friendly, and your room gets cleaned every day. The staff in the Victoria Bar are excellent!! Mohamed (who looks like Tom Hanks), Reda and especially Hossam, he is a very funny guy.
We was told that staff will probably expect tips, but we feel that is mis-leading. None of the staff "hang around" for tips. We found that when you do tip the staff, they are extremely grateful, and they are happy for a couple of quid!
We enjoyed ourselves that much that we are going back next year with the kids!! This hotel is worth evey penny you spend to get there
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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Our Honeymoon and 3rd Great Holiday at the Sunrise!!!
We recently returned from our belated honeymoon at the Sunrise Select Royal Makadi Resort, Makadi Bay, Hurghada, in Egypt. We spent 10 days there from the 1st to the 11th of November. What a fantastic holiday we had, our best ever! We were treated like VIP’s from the moment we arrived to our departure back to the Airport.
After our 2 previous holidays here in 2009 and 2010, there really was no contest when it came to deciding the destination for our honeymoon and holiday. This big hotel offers us everything we want from a holiday and more. Clean, comfortable bedrooms, lots of pools to choose from, 3 with swim-up bars, a large buffet restaurant and a total of 7 A La Carte Restaurants offering wonderful meals and service! On top of all its other facilities, this hotels’ crowning glory is its staff…what a fantastic, polite, friendly and hardworking set of people they are From the General Manager, Mr Sami Kaplanki , his management team, down to the army of cleaners, gardeners, laundry, maintenance, entertainment, kitchen, restaurant and bar staff, security personnel, reception etc., all are approachable and very keen to please and ensure you have a very enjoyable stay.
On arrival at the hotel with 2 other couples, we were quickly assigned our room by the friendlyreception staff. One difference at this hotel compared to most other All Inclusive’s is that you don’t have to wear a wristband which is nice. Instead you are given electronic cards which operate your door lock and most of the electrical functions in your room. It also doubles as your ID in the hotel but the staff has an uncanny memory for faces and you usually never need to show it.
Most of the rooms in the hotel are located in 2 and 3 story blocks spread over a large area of the complex. The grounds are very well tended with grassed areas and many colourful plants and shrubs. You are never more than a nice 5 minute stroll from any of the hotel’s facilities and amenities however.
We had been given a nice 2nd floor room in which to celebrate our honeymoon and we were extremely pleased with it. It had a very large bed and lots of storage space. A nice large bathroom with a lovely walk in shower room with probably the best shower we have ever used. The large balcony overlooked one of the family pools, and had a lovely view of the complex. Our room had a good digital safe, again free of charge, a small fridge which was loaded with soft drinks and bottled water, a tv with lots of channels but only the BBC News in English, an hairdryer in the bathroom, 3 telephones, and good air conditioning. As well as being essential during the day to keep the room cool, it was also nice in the evenings (In early to mid November) to be able to warm up the room as most nights were quite breezy and cool once the sun had gone down and darkness fell. Temperatures during the day were nice and hot (Low 30’s) and perfect for sun bathing. I would recommend to any one holidaying here during the winter season to take along some warmer clothes for the evenings as the breeze can be quite chilly at times.
Our Room Attendant, a guy called Mohamed Said, kept our room spotless and nothing was too much trouble for him. The towels were changed daily and the bed linen regularly.
I think there are about 6 swimming pools at this hotel plus a small paddling pool area at each of the 2 Family Pools. The pools which are unheated in winter are too cold for all but the toughest of swimmers to bear in winter but the sports pool and a small pool near the Main Pool are heated and these were very popular. The Family Pool 1, the one with the big slides and swim up pool bar isn’t heated but we did give it a try but didn’t last too long! Fortunately while we were there, the smaller Family Pool 2 was heated for the first time and it was lovely and warm. We spent the majority of our days by this pool and it also has a nice swim up pool bar. The bar captain there, Nazmy, gave us great service and the Pool Attendant/ towel guy called Abdo was a fantastic character keeping us entertained every day with his friendly banter and huge smile. He kept his area round the pools very clean and tidy. He was popular with all the guests, young and old, and we hope he is still there when we return again in the near future.
We did see lots of cleaning and maintenance work taking place at all the pools while we were there. A lot of this takes place very early in the morning and late at night, sometimes through the night and of course goes unseen by the majority of guests. We saw samples of the pool water being taken regularly by the engineers for quality analysis and monitoring purposes.
We used to have a late afternoon stroll down to the pool at the VIP/Entitled Guest Area where our friend Saleh, the Bar Captain, would serve us our cocktails while we relaxed looking out over the beach and sea. It was a nice place to be as the sun went down.
All the pools have lots of sun beds available and we never had a problem finding one. You are provided with towel cards which you exchange on a daily basis for big beach towels so no need to take your own!
Restaurants
There are now 7 A La Carte Restaurants at this hotel and you can book one every night of your holiday if you want. These offer a great dining experience with fantastic meals and service to match. Our evenings here were the highlights of our holiday. Our favourites were the Dalila/ Mediterranean, Asian, and especially the new Mexican. On our first night back at the hotel, our friend Ayman Elrefayu, a waiter in the Dalila/Greek Fish Restaurant had remembered which was our favourite table from our previous visits and had prepared it with a heart made from flower petals to celebrate our honeymoon. After a lovely meal in the romantic setting, a large group of the waiters and chefs appeared round our table clapping and singing to celebrate with us and got us up to dance with them, a very special occasion and one we will always treasure, thank you Ayman and the rest of the guys in there.
The Asian is also a very nice restaurant with a lovely authentic atmosphere, and again superb Chinese, Indian and Thai cuisine and service. You also get the bonus of seeing the Tepenyaki chef at work displaying his great skills as he prepares speciality meals for guests. It was pretty spectacular at times as flames rose to the ceiling from his hotplate, all intentional of course!
We also enjoyed our meals at the T-Bones Steak House and the Italian Restaurant which again had a really authentic Italian atmosphere and was nice and cosy.
The real highlight for us though, was the Mexican Restaurant. This really was a nice place to spend the evening and we always went to the later sitting. We had seen photos of the interior from when it first opened but they didn’t do it justice. The decor was lovely, the lighting just right and Mexican style music played quietly in the background. The service and food in here was absolutely superb and we dined in here on 3 occasions we enjoyed it so much! The Chef, Ahmed Salem Mansiur came out to speak to us on each occasion to ask if we had enjoyed our meal and have a little chat. We have never met a more enthusiastic chef whose attention to detail with cleanliness, hygiene and the meals he prepared was amazing. Such a nice man too.
We had great service from all the waiters in there but especially Ahmed Ibrahim Mahmoud Minio and Hatem the Assistant Manager; nothing was too much trouble for them.
There is also a very large buffet restaurant where the majority of guests seem to take their breakfast, lunch and evening dinners. We never used it on this holiday but on previous visits found it to have a vast selection of food on offer and always found something to our liking. It did however get pretty busy and hectic at peak times.
We had breakfast every morning in the Around the World Restaurant which faces on to the beach and is lovely in the morning as the sun comes up over the Red Sea. Being early risers we were usually one of the first people in when the doors opened at 7am.
We’ve always enjoyed the relative peace and quiet in there compared to the Main restaurant at breakfast. All though nowhere near as big a selection of foods as the main buffet, it was fine for us and we had nice omelettes cooked freshly by Mohamed, natural yogurt, cereals, orange juice, toast and as much coffee as we could drink. This was served to us by the young waiter Mohamed Farag who really looked after us well during breakfast. The Assistant Manager in the ATW at breakfast time, a guy called Mohamed Tawfik, who we remembered from the Asian Restaurant the previous year, also did a great job making sure everything was running smoothly and doing his bit to keep the place clean and tidy. Air conditioning has been installed in the ATW/Dalila Restaurant since our previous visit, a definite plus during the heat of the summer season here. The Dalila/ATW Manager, Mustafa went on vacation a couple of days after we arrived, but we did have chance to have a couple of chats with him. He is a lovely guy, very courteous and respectful and it was nice to see him again.
For lunch every day we went over to the T-Bones Restaurant where they serve a selection of made to order pizza, steak ,burgers, hot dogs, liver (fortunately this was only served once in the time we was there ) and chips. There was also salad, fruit and a few other items to choose from. We enjoyed everything but the liver . It was lovely to sit in the shade from the mid-day sun with a nice breeze to keep you cool. Our friend Islam Ibrahim always came over from his bar to serve us our favourite cocktails (Non-alcoholic during the day, for us)
One of the things we like about the SRMR is that we are free to do whatever we like. We just go to basically chill out and do little else but sunbathe, rest, eat and drink…all in moderation of course There are loads of organised activities arranged every day by the Animation Team Leader Mustafa Patrick and his guys. We came across this guy on a few occasions and he really is a larger than life character, very enthusiastic and always letting you know what was going on. We didn’t see a great deal of the night time entertainment except one night when we went down to the Beach Party and spent some time there. Everyone seemed to be having a great time and really enjoying themselves with a live band on the stage.
The Night Manager Mr Salah Mahdy is another of this hotel’s really good managers. Even tho he is one of the busiest people in the hotel, he always made time for a quick chat whenever we saw him.
One of the tests of a hotel’s popularity is its number of repeat guests. Friends of ours have visited the hotel on 13 occasions, and they have met people who have returned to the SRMR for 27 visits! Real proof that the hotel is getting most things right! We ourselves have been 3 times, already, booked again for next spring and again in the late summer. Many other guests are returning year after year. Even on our first visit we settled in quickly and found the staff to be exceptionally good. Treat them with respect, dignity and good manners and the service you receive from them will be repaid many times over.