Blue Bay Resort Hotel, Agia Pelagia, Crete
Hotel Information
Recent Price: £73
Hotel Class:
Hotel Description:
The Hotel Blue Bay is situated 25 km west of the Heraklion International Airport, is close to the fishing village of Agia Pelagia. Overlooks one of Crete’s most beautiful bays, “Mononaftis”. Blue Bay is synonymous with high quality accommodation combined with traditional Cretan hospitality. loading...
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Blue Bay Resort Hotel Reviews
" Great Hotel but bad experience with Kritinet "
Submitted By: pumpkin32
We had a lovely stay at the Blue Bay Resort, Crete. The views were amazing and the staff were friendly, with sufficient food included in the price. There were some drinks included but that finished at 11pm, which was a shame when the bar closed at 1am.
The entertainment was limited and not advertised and we had to start our own games in the pool as you never knew if the staff were going to be around that day. the other guests were mostly friendly and mingled with each other and we met some lovely people while there.
The only problem we had while in Crete was with a Travel Agency called Kritinet in the town of Agia Pelagia. We had booked two trips with them on the first day of our holiday. The first one went well, though they were 40mins late picking us up, and we had a lovely time but we had a day trip booked for the last day of our holiday which started at 7.15am. We were outside reception at 7.10am but no coach turned up and we waited till 9am to be able to call the agency to see what had happened. They told us that the coach had turned up and picked up other guests but we werent there so it was our fault and no refund would be given, they then put the phone down on us. We caught a taxi to the agency to speak in person and they were very rude to us, not even appologizing for putting the phone down on me. They basically said that we must have been late or not at the right place so the coach wasnt to blame but we were where we were told to be at the right time. In the end we gave up and went back to the hotel where another guest heard us talking about it. She was going in to Agia later that day and said she would pop in to see if there was anything else that could be done. When she went there, they swore at her and told her they hate the English, the owners are Dutch and German, and said they would call the police. Please stay away from Kritinet, especially if you are English. they are happy to take your money but if anything goes wrong they take no responsibility and are very rude to you, it is a bad reflection on tourist agencies in Crete.
The entertainment was limited and not advertised and we had to start our own games in the pool as you never knew if the staff were going to be around that day. the other guests were mostly friendly and mingled with each other and we met some lovely people while there.
The only problem we had while in Crete was with a Travel Agency called Kritinet in the town of Agia Pelagia. We had booked two trips with them on the first day of our holiday. The first one went well, though they were 40mins late picking us up, and we had a lovely time but we had a day trip booked for the last day of our holiday which started at 7.15am. We were outside reception at 7.10am but no coach turned up and we waited till 9am to be able to call the agency to see what had happened. They told us that the coach had turned up and picked up other guests but we werent there so it was our fault and no refund would be given, they then put the phone down on us. We caught a taxi to the agency to speak in person and they were very rude to us, not even appologizing for putting the phone down on me. They basically said that we must have been late or not at the right place so the coach wasnt to blame but we were where we were told to be at the right time. In the end we gave up and went back to the hotel where another guest heard us talking about it. She was going in to Agia later that day and said she would pop in to see if there was anything else that could be done. When she went there, they swore at her and told her they hate the English, the owners are Dutch and German, and said they would call the police. Please stay away from Kritinet, especially if you are English. they are happy to take your money but if anything goes wrong they take no responsibility and are very rude to you, it is a bad reflection on tourist agencies in Crete.
Advice: Visit Crete but if in Agia, please book trips through your Hotel.
Activities:
Good for: Beach
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- Date of Holiday:Jun 2009
- Board Basis:All Inclusive
- Tour Operator:On the Beach
" Good value for money "
Submitted By: Roxyryder
My best friend and I booked a cheapo all inclusive one week deal through teletext holidays, and were pleasantly surprised by the Blue Bay Resort, especially after reading some of the reviews.
Room: Our room was clean, with a fridge and television (we watched the news every night to find out the weather for the next day!). The bathroom has a 'bower' or 'shath' (small bath/shower combo), which didn't always have steaming hot water in the morning, but did in the evening.
Food: The food was actually okay - not amazing, but fine for a week. There was always a variety of meat/veggies/fish on offer. They had themed nights during our stay - Italian and Greek. Greek salad and other salads were on offer every lunch and dinner, as well as hot selections. Try the pistachio ice-cream for dessert - very yummy. I understand from other reviews that people found the food was not hot enough for them, but I read in my Crete guide-book that Cretans actually prefer their food warm, not hot.
Staff: The lady on reception was very helpful, and we found bar-staff to be great, especially the Food and Beverage Manager - in fact had a couple of late nights with them, which was highly entertaining as I tried out my VERY limited Greek.
Area: Yes, it's very hilly, and would not be suitable for those with very young children, elderly people, or those with a mobility issue. However, I loved having a bit of a work-out walking into Agia Pelagia (1.5km). It's very pretty, with lovely little coves. We also caught coach to Iraklion (bit of a dump...) and Rythmon (very pretty - worth the hour long bus journey).
We went out of season - I think the hotel had only been open two weeks, and lots of tavernas etc in Agia Pelagia weren't open yet. I'm sure it's completely different in the height of the season, but I give it a thumbs up, considering the value for money.
Room: Our room was clean, with a fridge and television (we watched the news every night to find out the weather for the next day!). The bathroom has a 'bower' or 'shath' (small bath/shower combo), which didn't always have steaming hot water in the morning, but did in the evening.
Food: The food was actually okay - not amazing, but fine for a week. There was always a variety of meat/veggies/fish on offer. They had themed nights during our stay - Italian and Greek. Greek salad and other salads were on offer every lunch and dinner, as well as hot selections. Try the pistachio ice-cream for dessert - very yummy. I understand from other reviews that people found the food was not hot enough for them, but I read in my Crete guide-book that Cretans actually prefer their food warm, not hot.
Staff: The lady on reception was very helpful, and we found bar-staff to be great, especially the Food and Beverage Manager - in fact had a couple of late nights with them, which was highly entertaining as I tried out my VERY limited Greek.
Area: Yes, it's very hilly, and would not be suitable for those with very young children, elderly people, or those with a mobility issue. However, I loved having a bit of a work-out walking into Agia Pelagia (1.5km). It's very pretty, with lovely little coves. We also caught coach to Iraklion (bit of a dump...) and Rythmon (very pretty - worth the hour long bus journey).
We went out of season - I think the hotel had only been open two weeks, and lots of tavernas etc in Agia Pelagia weren't open yet. I'm sure it's completely different in the height of the season, but I give it a thumbs up, considering the value for money.
Advice: Worth a visit if you want a relaxing beach holiday.
Activities:
Good for: Beach
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- Date of Holiday:Apr 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" 4*??? NEVER!! This hotel was such a... "
Submitted By: Miss L Graves
4*??? NEVER!! This hotel was such a let down, given the lovely photos and spectular scenery it had to offer. Where to start, well we spent a week in the 'Annexe' part of the hotel which we had no idea was not part of the main building when we booked. It is a short walk from the main hotel building but is on top of a hill and in such hot weather is hell to climb up three times a day. Having to go down so far for every meal was a chore. We only bothered with breakfast twice during the week and trust me we did not miss out on much The food was a big disappointment with practically no variety what so ever! The quality of food was also very poor. Meals were usually cold and unless you like meat you are likely to be disappointed. Dessert was the same every evening and lunch time. We were also disappointed by the snacks on offer during the day, at each bar there was a choice of ham and cheese rolls which were delivered early in the morning, not kept refridgerated and served at 3pm onwards. In addition a tray with slices of sponge cake and a tray with a kind of cold cheese and tomato pizza cake. Once the supplies were gone they were gone for the day!
The 'Animations' team who were supposed to provide entertainment was laughable. ''I say DJ, you say Musica''!! Could be heard every evening at 9pm when the children's disco started then from 9.45 until eleven entertainment for the grown ups was supposed to start but honestly it was ridiculous. Two nights out of our seven was cocktail night where cocktails went from 5 euros to 4 euros each, wow! The reception staff we found to be helpful but staff at the bars were miserable and unfriendly and barely spoke English. A very international hotel with few brits. The area is lovely and can thoroughly recommend the beach at Agia Pelagia, there was literally nothing to do at this hotel so the beach was welcomed. Our part of the hotel up in the gods had a nice pool and a bar where drinks (about 6 of them) were free until 11pm. No drinks facilities in the rooms and the hardest known 'beds' ever to be created. Could not recommend this hotel again.
The 'Animations' team who were supposed to provide entertainment was laughable. ''I say DJ, you say Musica''!! Could be heard every evening at 9pm when the children's disco started then from 9.45 until eleven entertainment for the grown ups was supposed to start but honestly it was ridiculous. Two nights out of our seven was cocktail night where cocktails went from 5 euros to 4 euros each, wow! The reception staff we found to be helpful but staff at the bars were miserable and unfriendly and barely spoke English. A very international hotel with few brits. The area is lovely and can thoroughly recommend the beach at Agia Pelagia, there was literally nothing to do at this hotel so the beach was welcomed. Our part of the hotel up in the gods had a nice pool and a bar where drinks (about 6 of them) were free until 11pm. No drinks facilities in the rooms and the hardest known 'beds' ever to be created. Could not recommend this hotel again.
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- Date of Holiday:Sep 2008
- Board Basis:All Inclusive
- Tour Operator:Olympic Holidays
" I had to add my comments after... "
Submitted By: Mrs J Hurst
I had to add my comments after chuckling at the comment about bar staff being slapped by a fishfinger. They were so miserable, you felt guilty ordering a drink. They worked long hours so perhaps thats the excuse.The food was tasty but looked horrible, there was very little choice at breakfast and if there was it had disappeared before you blinked. The availability of food was limited, the snack bar was a joke, pizza or spam/cheese roll on yesterdays bread or cake in the afternoon if you were lucky.Infact its the first holiday that i have not put weight on. That could be the million steps up and down to facilities!The drinks included in price were very limited infact if our room and the weather hadn"t been so good we would have been really disappointed.The hotel has lovely views and the reception staff were helpful. The entertainment well there wasn't any which was a shame a little dancing would be nice oh there was a greek night but that was 12 euros extra!!!!
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- Date of Holiday:May 2008
- Board Basis:All Inclusive
- Tour Operator:sunmaster
" Unfortunately, I have to agree with... "
Submitted By: Mrs W Fahy
Unfortunately, I have to agree with the previous comment on this Hotel. The Management however did want to know how they could improve. This has the potential to be a brilliant Hotel. This is the 1st year that they have had more than a few English tourists and have mainly catered for Germans, French and Dutch in the past.
If you can get a room in the main Hotel then the steps would not be such a big problem, but the views more than make up for them.
If they can improve on the food, which was not totally awful just repetative and sort the entertainment out, especially if they are wanting more British tourists then I think the ratings for this Hotel would definately be higher and I would not hesitate to go back.
If you can get a room in the main Hotel then the steps would not be such a big problem, but the views more than make up for them.
If they can improve on the food, which was not totally awful just repetative and sort the entertainment out, especially if they are wanting more British tourists then I think the ratings for this Hotel would definately be higher and I would not hesitate to go back.
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- Date of Holiday:May 2008
- Board Basis:All Inclusive
- Tour Operator:Sunmaster Travel
" The Blue Bay resort comprising of a... "
Submitted By: Miss JA Stonely
The Blue Bay resort comprising of a hotel and self contained bungalows is situated on a hillside overlooking the sea at Aghia Pelleghia which all sounds very romantic and delightful.
What is not delightful, however, is the 104 (count 'em) steps to get from bungalow to poolside and restaurant. Think about forgetting your sunglasses and having to walk back to retrieve them.... That is a total of 312 steps before you even get to lay your towel on a sunbed!!! So, if you are over 16, have any aches or pains and have not completed a triathlon in elite status time...forget it!!! It is excruciating!
Once you have climbed the steps of doom, the poolside is relatively pleasant. A decent sized pool with slides that everyone loves plus baby pool and ample sun loungers.
What you do have to deal with though is constant music from a nearby amp blasting out tunes such as "Hion Lion Zion" and "I shot the sheriff" which may not be to everyones specific taste. (Tip: It is relatively easy to get on stage unnoticed and turn off the dreadful racket)
The Blue Bay resort offers an entertainment duo who call themselves "The animation team"..no I have no idea either..... This unlikely duo provide poolside challenges such as "Drop the dart into the dart board" and "Toss a ball into the Cola Crate". The Animation Team fondly refer to these challenges as "CRAZY GAMES". There is also Mini Club for the kids which I am unable to rate as mine did not ttend, and evening "entertainment"-I use the term loosely-such as general knowledge quizzes and ping pong tournaments.
Food at the Blue Bay is disappointing and "samey" In a week, spaghetti bolognese was offered everyday, as was meat floating in a variety of sauces. On two occasions, guests were offered fish fingers and chicken nuggets which would be great if you were attending "Mini Club" but not so great if you had climbed 312 steps having forgotten your RENNIE tablets!!!!!
On a plus note, the restaurant manager Costas was very friendly, as were the reception staff who could not do enough for guests. The bar staff loked as though they had been slapped around the face with a wet fish (finger) but they can't please all of the people, all of the time.
Pluses for me was the fantastic weather, a very palatable white wine which is included in the all inclusive price, and a very clean room. Although despite the cleanliness, the Blue Bay does have a bit of a woodlice problem and these can be seen on almost every balcony and stairwell, although the staff were workking to eradicate them.
My general overview is a pleasant enough holiday destination but avoid at all costs if you can't do stairs and want lively full on entertainment!!!
What is not delightful, however, is the 104 (count 'em) steps to get from bungalow to poolside and restaurant. Think about forgetting your sunglasses and having to walk back to retrieve them.... That is a total of 312 steps before you even get to lay your towel on a sunbed!!! So, if you are over 16, have any aches or pains and have not completed a triathlon in elite status time...forget it!!! It is excruciating!
Once you have climbed the steps of doom, the poolside is relatively pleasant. A decent sized pool with slides that everyone loves plus baby pool and ample sun loungers.
What you do have to deal with though is constant music from a nearby amp blasting out tunes such as "Hion Lion Zion" and "I shot the sheriff" which may not be to everyones specific taste. (Tip: It is relatively easy to get on stage unnoticed and turn off the dreadful racket)
The Blue Bay resort offers an entertainment duo who call themselves "The animation team"..no I have no idea either..... This unlikely duo provide poolside challenges such as "Drop the dart into the dart board" and "Toss a ball into the Cola Crate". The Animation Team fondly refer to these challenges as "CRAZY GAMES". There is also Mini Club for the kids which I am unable to rate as mine did not ttend, and evening "entertainment"-I use the term loosely-such as general knowledge quizzes and ping pong tournaments.
Food at the Blue Bay is disappointing and "samey" In a week, spaghetti bolognese was offered everyday, as was meat floating in a variety of sauces. On two occasions, guests were offered fish fingers and chicken nuggets which would be great if you were attending "Mini Club" but not so great if you had climbed 312 steps having forgotten your RENNIE tablets!!!!!
On a plus note, the restaurant manager Costas was very friendly, as were the reception staff who could not do enough for guests. The bar staff loked as though they had been slapped around the face with a wet fish (finger) but they can't please all of the people, all of the time.
Pluses for me was the fantastic weather, a very palatable white wine which is included in the all inclusive price, and a very clean room. Although despite the cleanliness, the Blue Bay does have a bit of a woodlice problem and these can be seen on almost every balcony and stairwell, although the staff were workking to eradicate them.
My general overview is a pleasant enough holiday destination but avoid at all costs if you can't do stairs and want lively full on entertainment!!!
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- Date of Holiday:May 2008
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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when we found the hotel there was two one at the front and one 200 yards away, it says reception 20 m so we assume its the first one but when we went in, there was no one there, it was empty so we went to the other one 200 yards away.
We found the reception. it was an alright nothing big.
There are 3 pools apparently and a jacuzzi. we only saw 2 pools and no jacuzzi and you habe to pay to have a suana or a massage what type of 4* hotel plus all inclusive hotel makes you pay?
there is a great view at the bar to overlook must see.
Advice: hard to get to but fantastic views
Activities: Great view
Good for: Beach