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Holiday Reviews > Med Beach Resorts > Tenerife > Los Cristianos > Los Cristianos Hotels > Marylanza Aparthotel > Read Reviews
Marylanza Aparthotel ReviewsPage 1 2
| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jul 2008 |
| Tour
Operator: |
in2sun.com |
| Submitted
By: |
thefreeze |
| Overall
Rating: |
10/10 |
| Comments: |
Excellent hotel. Great facilities, food is excellent and great location.
3 pools including one for kids which is quieter if you want to relax. Bizarrely, even though it is all inclusive, the snacks at the bar is chargeble (not drinks) however I think this may be because some people are on bed and breakfast.
Would definately go back and actually went on recommendation. We weren't disappointed.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jul 2008 |
| Tour
Operator: |
Sunshine.co.uk |
| Submitted
By: |
Mr R Cartwright |
| Overall
Rating: |
8/10 |
| Comments: |
Just returned from our 2 week honeymoon. Had a fantastic time. The Hotel is impressive, rooms are really well presented and cleaned regularly. Location is just right if you want a bit of peace of quiet but 5 minute taxi to bars etc. The food is great, a bit 'different' to what us british are used to but isn't that part of the holiday experience? Some very nice choices though most days. The pool is brilliant, a little short on sunbeds but if you get your towel down early enough you shouldn't have a problem. Staff can be a bit obrupt but i think thats just the spanish way sometimes! Did get a little busy towards the end of the holiday which meant having to wait sometimes but they do try their best. The entertainment is not the best, Comedy Elvis was ace and the Drifters tribute was pretty good. Don't expect a 5 star hotel as described by our lovely travel agents, its a good 4 star to be honest.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jun 2008 |
| Tour
Operator: |
you travel |
| Submitted
By: |
Miss D Ager |
| Overall
Rating: |
9/10 |
| Comments: |
We have just returned from the marylanza and wish we were back there we had a great holiday. Myself and my partner went with our son Cody who is 1 and a half. We went all inclusive as we got a good deal. Breakfast lunch and dinner was included and all your drinks you could even have red bull. The rooms were big bedroom, lounge kitchen and bathroom we had loads of room which is good when you have children. We found the reception staff very friendly and helpful. Other people have said they found staff rude. We found that some of them in the resteraunt couldnt speak very good English maybe this is why they thought they were rude. We didnt find them rude we thought they were very good with Cody. The hotel is 4 star and I definitly agree. We found plenty of choice with the food for the evening meals they had different theme nights one night was chinese and they also had a mexican night whilst we were there. They had roast lamb, beef, turkey chicken, steak, fish and pork on the grill normally a choice of 2 or 3 each night. Then a hot food selction, a salad bar, fruit and pudding, loads of fresh bread and soup. A couple of nights they also had a chocolate fountain. Be warned at dinner men cant wear vests or shorts. We didnt get a safe and didnt have any problems we always left change on the side and it was never taken. The room was cleaned every day with clean towels every day. The only thing that could be better is the evening entertainment some nights were better than others but there was always something on and more staff as they worked very long hours. I would recommend this hotel I dont understand why there are bad reviews.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jun 2008 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Ms K Holland |
| Overall
Rating: |
5/10 |
| Comments: |
Recently arrived back from spending a week with my partner and 11 month old daughter at the Marylanza. To be honest the whole experience was rather disappointing. The hotel looks the part but the service was less than satisfactory. The hotel was overun with Spanish guests for the first three days due to them taking advantage of a Spanish bank holiday. This meant that we had to queue at mealtimes for 20-25 minutes. Every meal was in the buffet restaurant which felt like a school dinner hall by the end of the week. The food was adequate but very repetitive and the staff in the restaurant were very rude with the exception of Aimara (lovely girl). Once seated you had to wait ages to get a drink and on the one occassion my partner went to get his own drink he was shouted at. To avoid this, note you are expected to get your own drinks at breakfast only!!
When we asked the maitre de a question he shouted at us to ask reception if we needed information. We had to wait at the pool bar for at least 15 minutes on a number of occassions as the non-all inclusive guests seemed to take priority. The staff were very rude here too.
Reading previous reviews I knew we had to get a safe deposit box but this was an extra cost of 20 euros! The mini market was only open for one day of the holiday. When I asked to borrow an iron I was told that the hotel did not have any as they were never asked for them! I could however pay 10 euros (plus 10 euros deposit) for them to hire from a separate company for me and an additional 5 euros for the ironing board. From speaking to other guests I found the majority of them had been in this position. I would have brought my own but expected a 5* hotel to carry irons.
We just thank ourselves lucky that we did not arrive the week before when some other guests with a small baby and 5 year old twins experienced a disco below their room until 3am on two occassions. They were begged not to make a fuss as the disco was being held for some very important local people. They did offer to move them at 2am but decided against it due to the ages of their children. They had also closed the pool bar so these local people could enjoy themselves without being disturbed by the guests of the hotel!!
We were very pleased that we hired a car at the airport so we could at least escape for a while especially as we were unable to get a sunbed for the first few days during the Spanish bank holiday.
Overall the hotel lets itself down on little things as it could be really nice. The staff are rude and unhelpful, the food is mediocre and the entertainment non existent.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
May 2008 |
| Tour
Operator: |
Qwerty Travel |
| Submitted
By: |
Miss KE Mann |
| Overall
Rating: |
5/10 |
| Comments: |
My boyfriend and I stayed from the 18th of May to the 28th of May 2008. We have stayed at the same hotel previously the year before which was lovely hence why we re-booked for this year. We were so excited and thought we new exactly what to expect-we were wrong! Many of the staff were new prior to our previous visit and had a complete attitude problem which verged on total rudeness. On more that one occasion we were shouted at in the restaurant which was embarrassing as it was in full ear shot of other guests. We felt so awkward we could not even finish our meal. When my boyfriend went to the pool bar at 9.55am to request two bottles of water he also was shouted at as the bar didnt open til 10 am! As we were all inclusive we had free drinks at the bar, but were kept witing over 20 minutes on atleast four occasions as the bar staff priorities those who are paying for their drinks. When we requested to speak to the manager he would not come and speak to us as he was not in his suit and insteqad we had to deal with some very patronising and rude reception staff. In fairness, when the restaurant manager was informed he came and apologized to us personally but even then one of the staff members who we had complained about came over mid conversation and started shouting in Spanish which was completly inappropraite and threatening to the point where the manager told her to go away. You never get re-fills of your drinks in the restaurant and if you go to help yourself your told off! The food was lovely and the room is spacious and clean. We found that our overall experience of the restaurant was appaling due to the rudeness of the staff which really let down the hotel which is infact a lovely place to stay, I would never go back to this hotel, it was lovely last year but this year it had let its standards slip. I would really advise people to avoid this hotel at all costs if you want a pleasent holiday.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
May 2008 |
| Tour
Operator: |
Booked Independently |
| Submitted
By: |
Mr T Sullivan |
| Overall
Rating: |
9/10 |
| Comments: |
firstly, i've read a few previous reviews from others and to be honest if you're going to coplain that it rained when you stayed, you're being petty and if you have a gripe about las americas is a bit ;ike blackpool, then don't visit tenerife!!
i stayed at the marylanza for a week all inclusive from the 20th of may till the 27th and i throughly enjoyed the stay and would recommend it to anyone - young or old. hotel is very modern, all marble floors etc. i've been to tenerife quite a few times and stayed in some dives so it was very pleasing to walk in to this lobby. reception staff quite frienly but will try there best to help you (all the girls on reception very good looking!!), rooms very spacious, big marble floors and bathrooms have twin sinks. you will more than likely not get a sea or pool view as will have to pay extra for but don't worry the normal rooms are more then fine. rooms are cleaned every day with fresh towels whcih was nice. you can hire beach towels there for 10euro deposit. all inclusive does not include snacks at the pool bar!! (however, this was a blessing in disguise for me and my girlfriend as we would have just piled on the weight). the no pool snacks is not a problem as the food served in the restaurant is great. it caters for everyone; young, old, fussy eaters, foreigners etc. we ate here 3 times a day and couldn'e say a bad things about it. breakfast, massive array of fresh fruit, about 5 differents cereals, full englishes, omlettes cooked in front of you, eggs cooked to you liking, pastries, pancakes and syrup, the choice is endless! lunch is 2 pasta choices, a meat and a fish cooked in fornt of you, fresh fruit, loads of sald, breads, chips, pizzas, chicken buggets, more more more. evening meals were simlar to lunch but more choice and obviously more evening meal appropriate types of food. sweets available to both lucng and evening evening meal. sweets aren't the best but you'd be nit picking if you moaned about it. men MUST wear long trousers at eveing meal so make sure you take some! drinks are served by the waiters at luch and evening meal, at breakfast you help yourself to tea, coffee, water, juice from machines and freshly squeezed juice too! bar open till 2400hrs, sprits are locals ones but still ok. gym very very good but costs 6euros a go, or 30euros for the week. spa is top class. you get a free vouchers for it upon arrival wirth 20euro each. make use of it. worth it. hotel entertainment is ok but if you don't like then the nightlife is only a ten minute walk away!!
100% recommend this hotal to anyone!!!!!!
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Mar 2008 |
| Tour
Operator: |
Booked Independently |
| Submitted
By: |
Miss C Robson |
| Overall
Rating: |
6/10 |
| Comments: |
Firstly,
I am not usually the type of person to complain about a hotel.
The staff were lovely and very funny though some of them are still learning English, fair enough.
The food was fantastic!
The location was great, though if you have a little trouble walking i would suggest a taxi, which are very cheap. If you love the night life and dancing the night away then Veronicas in Los Cristianos is the place to be! Also there are a selection of irish bars in Veronicas too, the live entertainment in them is fantastic!
Now to the complaining part, so we got robbed whilst staying in the Marylanza and after speaking to a few people around the hotel we found out that this is not an uncommon thing.
When we reported our misfortune to the reception the staff were very unhelpful.
All i can say is the Marylanza is a lovely hotel the rooms are clean and the cooking facilities for self catering are good, but, make sure you get a safety deposit box!
I hope this helps someone somewhere.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Dec 2007 |
| Tour
Operator: |
MyTravel |
| Submitted
By: |
Mr Andy C |
| Overall
Rating: |
8/10 |
| Comments: |
Firstly I am a bit fussy so I may be over critical.
I have been to Tenerife and specifically Las Americas 4 times in 1971, 1986, 1994 and now in 2007. It has changed beyond recognition every time!
The hotel Marylanza is classed as 4 stars but would certainly not class as a 4 star Hotel in the UK.
It takes more than marble to achieve this. It is a very clean 2 year old Holiday resort Hotel and as such is modern and pleasant to stay at.
The Good:
It is in very good repair. The rooms are cleaned properly every day.
There are 3 pools one of which is well heated and they are all clean.
The restaurant is well serviced by staff and the food is good although they could vary it a bit as after a week it all became a bit monotonous. The free drinks bit is good value but only local cheaper brands are included.
The decor is nice and modern throughout. It is situated in a nice quiet area of an otherwise busy holiday resort. It is about 5-10mins walk from the beach. 10 mins walk from Los Cristianos. 20 mins drive from the Airport.
It is not directly next to any building projects at present, although on the Spa end there is a bit of scruffy waste ground that the rooms that end overlook.
The bath in our room was build to take the larger northern European person and as such was big enough for 2...easily.
The bar staff are eager especially with the measures. It is close [25 min walk] to the Golf course which we did not try out. We did try the Spa pools and Gym which was modern and reasonably priced. The sun!
The Bad:
The coffee sucks.
It rained on our second day and the Hotel leaks like a sieve in the lobby area. Water and Marble =Ice rink and was very dangerous on the stairs. The rooms are leak proof though.
To get to most rooms you have to go along an uncovered corridor and you will get wet if it rains.
The showers by the pool next to the Squash courts don’t drain well and water will end up on the floor outside of the showers and here again water and marble don’t mix.
The hotel receptionists were a bit cold and were there to do a job!
The food was recycled/ re heated a bit but wasn't too bad. We ate out a bit as well so wasn’t a problem and we didn’t end up with Botulism.
The red wine sometimes seemed a bit watered down, there again it was sometimes good.
The entertainment was mediocre, although if you get stuck in you can make it what you want.
There is a funny sewage smell on the 1st floor corridor by the pool.
The Drambuie was not free.
You get a bit bored of drinking for the sake of it, in fully inclusive.
It could have had a tennis court.
The las Americas and los Cristianos area is all a bit.... Blackpool.
Room 116 had a constant hum which was mildly annoying at 2 am when everything is running through your head at the same time.
A couple of Euros stolen from each room once every week is not enough to call the police and ends up as a cute little tip for one dishonest person!!! My son had x2 2 Euro coins removed from his unattended wallet in the room, on the last day...He shouldn’t have left it there unattended...there again it should have been safe.
Conclusion:
If you want a week away in the winter sun with young family, it fits the bill to a tee. I would rather be at the Marylanza than in any of the multitude of other hotels in the Los Disney land/los Cristianos/Las Americas/Adeje area.
It was a pleasant stay on a sometimes beautiful Island, spoiled by Tourism.
If you want proper 4/5* service don’t go to Tenerife; it is a holiday Island and you won’t get it there.
Recommendations....
Ask the bar tender to make your coffee with espresso and not the filtered. They do have an espresso machine hidden in the back!
Comedy Elvis...he was a bit close to the mark on occasions and his humour went straight over the 80% or so non English occupants heads. Don’t miss him if you are game for a laugh.
The tall coloured singer did 80s and rap music a treat and had us rocking.
2 hours in the Spa hit all the right spots.
If you get bored easily, hire a car for the week; we did Loro Park, Los gigantes, Pto la Cruz, Santa Cruz, Icod and The volcano, off our own backs over 3 days. We hired a car from the Airport for under £100 which saved on Hotel transfers and used 40 Euros of fuel and it was great to have the flexibility and freedom to do our own excursions and exploring.
The real Canarian food in non tourist towns where there were no British /Northern Europeans and they don’t speak a word of English, hit the right spot. Just take a dictionary so you know what you have ordered!
And lastly...Save your money and go to Italy in the summer! We do every year... two or three times at least and it knocks spots off Tenerife in every way, in my opinion!
...there again my wife is Sicilian and I love pasta, Italian cars and coffee that cannot be replicated anywhere else in the world... especially downtown UK even though they think they can at costa republic etc!
Actually I shouldn’t recommend Italy as everybody will go there and we won’t have it to ourselves in 2008.ps Ryan air no longer do penny flights to Italy so it will cost at least £20 each to get there!
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Dec 2007 |
| Tour
Operator: |
YOUTRAVEL.COM |
| Submitted
By: |
Mr D MITCHELL |
| Overall
Rating: |
9/10 |
| Comments: |
Just arrived home from week at excellent Marylanza. The room was cleaned daily, the restaurant/bar staff were always friendly and funny and helpful.
The food was excellent, lots of choice and always fresh and well presented including caviar and smoked salmon and champagne at breakfast. All inclusive definitely a good option. The spa was brilliant; everyone is given a complimentary ticket on arrival.
There are 3 pools and there is some daytime entertainment which is not the best but you don’t have to join in.
The entertainment was ok at night but came on between 9.30-10 and lasted about an hour, hence rating of 9. But the Marylanza is ideally placed for short walk to Las Americas and Los Cristianos if you needed some more entertainment or for shopping,
Checkout was 12 but the code was changed on the door at 11 which meant we had to go back to reception and have the card re programmed which is a bit unfair as it stated 12 but if they’re the only 2 problems with the hotel – well, it can’t be bad.
So overall excellent holiday, it just went too fast. Will try and book for another visit to the Marylanza next year - thanks for a great holiday.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Nov 2007 |
| Tour
Operator: |
MyTravel |
| Submitted
By: |
Mrs L K Brimicombe |
| Overall
Rating: |
9/10 |
| Comments: |
Just had a beautiful week at the Marylanza. The room was cleaned daily, the restaurant/bar staff were always friendly and helpful.
The food was excellent, lots of choice and always fresh and well presented. All inclusive definitely a good option. The spa was also very good, given a complimentary visit on arrival.
Lovely pools and pool area with some daytime entertainment for all but you don't have to join in if you don't want to.
The entertainment was not too good, hence rating of 9. However, the Marylanza is ideally placed for short walk to all the shopping and nightlife you can handle - if you want it.
Brilliant holiday and would definitely recommend it.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Nov 2007 |
| Tour
Operator: |
Avro |
| Submitted
By: |
Ms P J Clover |
| Overall
Rating: |
9/10 |
| Comments: |
We have just returned from a 10 day holiday at the MaryLanza. The hotel is very nice and the apartment was exceptionally spacious. Apartments were cleaned and towels changed on a daily basis. The air conditioning and in house radio system were very nice indeed. As we were All Inclusive we didn't expect to have a kitchen area complete with fridge and microwave so that was a bit of a surprise (nice though). We bought in some ready made coffee so if we wanted a drink before breakfast or late at night (or the middle of the night) then we were free to do so.
The food was varied and there was plenty of choice and it didn't matter what time you went for your meal there was always a full range of choice. Evening meal times were 1830-2130 which was ideal depending if you were going out or just coming in.
All the hotel staff were some of the best we have ever encountered in Tenerife, very friendly and genuinely pleased to see you (Marcelo in the restaurant was particular lovely). Absolutely no sun bed rush in the mornings, more than enough to go round, all day. Loved the different stalls on an evening selling jewellery, bags etc.
The only negative things I would say are: The evening entertainment is sadly lacking, any 'lets stay in the hotel tonight' is not worth doing. The bar closes at midnight (with no exception). You can't even BUY a drink. We arrived just before midnight so managed one drink then had to go out to find somewhere to eat. As we have been to Tenerife a number of times we had the advantage of knowing where to go. A complimentary pack in your room would be a nice touch and would be very much appreciated after travelling.
Don't be fooled by the 'Golf Resort' in the name. The only advantage is a 10% discount and it's still pretty pricey so 'our men folk' chose not to play. On the plus we didn't see any flying golf balls! As we were on the other side overlooking the road and sea, we never even saw the golf course.
Overall we had a lovely 10 days and would recommend this hotel as the cleanliness, friendliness of the staff, and the food was faultless.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Oct 2007 |
| Tour
Operator: |
qwerty |
| Submitted
By: |
Mr J Passfield |
| Overall
Rating: |
9/10 |
| Comments: |
My partner, her 15 year old son and myself stayed here with our friends and their similar aged son for a week. The only slight let down was with the entertainment, there wasn't a huge amount going on for the boys. We were there during term time and it is a golfing aparthotel.
Johann, the hotel resident entertainer did work hard at getting guests to join in with what he was able to lay on, i.e. pool, darts, BB pistol target shooting etc and made you feel very welcome.
Everything else in this hotel is superb; the choice of dishes at all meals is amazing. We found all the staff to be friendly and also hard working keeping the place clean, checking the three pools.
We had three apartments on the opposite side to the entrance; there were superb views to the golf course and mountains beyond that. The rooms were cleaned every day, were spacious and well equipped.
We had a very relaxing and stress free stay, I have no hesitation in recommending this hotel and look forward to returning in the near future.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Sep 2007 |
| Tour
Operator: |
Booked Independently |
| Submitted
By: |
Mr G Toon |
| Overall
Rating: |
10/10 |
| Comments: |
We have been going to Tenerife for the last ten years, and without a doubt this is the best hotel that we have ever stayed in.
Rooms are beautifully presented, food excellent, staff friendly and professional at all times.
The complex is situated in a peaceful loctaion and in an easy walking distance to main beaches, shops, resturants and nightlife if required, you are 5 minutes away from the main tourist area, but this hotel is situated in the higher class part of los chritianos and las americas.
we highly recommend this hotel as it is completely beautiful.
We are returning to Marylanza This year in September.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Sep 2007 |
| Tour
Operator: |
Booked Independently |
| Submitted
By: |
suemills1970 |
| Overall
Rating: |
8/10 |
| Comments: |
We have just come back from a week’s All Inclusive holiday to the Marylanza, that is myself, hubby and 2 yr old daughter.
I was a little apprehensive about going due to previous reports but I was quite impressed with what we have experienced.
On first impressions of arriving, the hotel was stunning and above clean. Marble floors were gleaming and we were greeted by a very pleasant English speaking receptionist. We were giving details of our room and off we went.
On entering the room we were well impressed. Again spotlessly clean, lovely sized room, full working air conditioning worked independently from both the lounge area and bedroom and also had a built in radio with speakers in the lounge and bedroom which was a nice touch. The rooms were cleaned every day with fresh towels being left out as well.
We also had a lovely sized balcony which although overlooked the street it looked out to the sea. The only complaint about our room which was A210 was that it could get quite noisy at night time when the entertainment came on, as it was held outside by the pools.
So on our first night we were not happy with the noise level from the entertainment so hubby went to reception and asked whether they could turn the noise down but was advised that they were unable to do so, so he asked for our room to be changed.
We were offered one other option which he was given the key for to have a look at before we accepted. This for us was a better choice as it was right at the end of the hotel and looked over the mountains, so we opted for that one and moved our things (room F110).
The food was edible, nicely laid out and good choices but after a few days got boring as it seemed to be the same things. Breakfast had a full choice of cooked items, omelette bar, fresh pastries, various different breads, cold salads, fresh fruit, cereals, and yoghurts.
Lunch was salads and a selection of hot meals and dinner was the same again. There wasn’t really anything specifically for kids you had to find something for them in same section as adults which at times was a little hard.
The location of the hotel was excellent, approx 20 mins into los Cristianos and the same again for Las Americas and also the beach.
Overall we have given the holiday 8/10 and we would go back there again.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Aug 2007 |
| Tour
Operator: |
Imperial Travel |
| Submitted
By: |
Mr S Towers |
| Overall
Rating: |
10/10 |
| Comments: |
Accommodation - spacious, very clean, and new. The rooms were cleaned daily with fresh towels and toiletries, clean bedding every other day. Rooms also had a small kitchen in which everything worked well.
Food and drink - Large variety of food something for everyone, easy to eat your five a day, never ending drinks. Bottled water also included to use in your room.
Staff - friendly and never stopped working they got friendlier as the days went on .
Entertainment - Spa was fab and definitely worth a go. Entertainment was good during the day but poor in the evening but only lasted an hour, the harp player was good though and pleasantly relaxing. Sunbeds were free and towels provided for poolside also by request.
Overall - we booked just 4 days before we arrived and all four of us were pleasantly surprised, I would recommend this resort to everyone, relaxing, and stress free and friendly.
It was so nice we rarely left the complex. We never saw any cockroaches.
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Marylanza Aparthotel ReviewsPage 1 2
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