Glan Y Borth Holiday Village

My family and I visited north wales in 2007. We found this place on the internet and booked the cottage by a lake. When we arrived, the owner told us that we booked it for the following week (wrong!) and he found a room for us by the river Conway. The room was absolutely filthy and disgusting. I wore my clothes in bed as I didn't want to touch the sheets. There seemed to be families that lived here too because I saw kids wearing school outfits being carted off to school. This place was so horrible that we decided to leave a day early because it was ruining our vacation. When we asked the owners wife for a refund of the day we were cutting out, she was completely rude and told us that there would be no refund because it was our choice to leave early.
Do yourselfs a big favor and stay as far away from this place as you can.

The service on the phone was excellent,they removed my money from my card with commendable speed and efficiency when I booked over the phone.When we arrived we found the area of Wales very pleasant.The accomodation and facilities are best described as awful,scruffy ,smelly untidy and generally as unpleasant.Also possibly dangerous for elderly or infirm people,I could see no fire precautions or instructions in case of fire.Plus torn wallpaper and ripped floorcoverings.Alltogether our stay{which lasted 30 minutes}was not very happy.Since then their phone seems to be permanently on answer machine.I did speak to Mr Sudbury once on the phone about my complaints and was promised a reply in writing,sadly I am still waiting seven weeks later.

1 reader found this review helpful

My family and I have stayed at the chalest many a time for years now and have always found them fine for what we needed, we have family in Llanwrst so it is ideal, we could come and go as we pleased and alwyas had everything we needed.

1 reader found this review helpful

The views from the accomodation were beautiful, of the river and bridge and mountains. At the back were fields of sheep. We had a lovely peaceful week, away from it all and it was very quiet at night. The town had a good selection of shops if you are on foot as well as lots of nearby walks along the river. Lots of places to go and visit - Llandudno, Conwy, Colwyn Bay, Mountain Zoo, as well as nearby Bets-yCoed and lakes up the hill. Very useful accomodation, with everything you need and good value for money.

some people are easily please .. this place is really not very nice

1 reader found this review helpful

Not a very nice location to stay in . the holiday Village it self was well below expectations . there were several on site ongoing issues between the clientel and the owners .. thithis village is also being used to provide accommodation for the homeless by the local council.. laundry room was also being used by the locals so at times it was very hard to actually used the laundry ..We got the impression by both the homeless and the locals that we were intruding..
upon reflection we would not return to this holiday village

1 reader found this review helpful

Well what can i say, the pople that work and own the holiday village are brilliant. They were so polite and helpfull as i have never been to Wales before. They showed me leaflets on where to go and their personal faviorets places to visit. This made my trip more enjoyable and personal.
The site where the village is situated was amazing. Such beautiful land scape and a lovely river just behind the chalis. Watching the river, swans and the world go by in such peace. They even had their own bbq area situated on the site, where the owners let us use it as we pleased.
My self and a few friend really enjoyed this peacefull area, not far from the beach and llandudno. The town of llandudno was not far away and a nice taxi ride if we wanted to go out for a few beers at the evening time without a car.
I can not understand the bad repor this holiday village is getting off this site as it was amazing for us and the people we met over the week. I understand everyone had a freedom of speach and their own oppinion, but open your eyes to the beauty of glan-y-borth and the area surrounding it. Life is to short to **** about something that don't even need ****ing about. It is a family and friend orientated holiday village that is fun for all, no matter who goes.
Myself and my friends will be going back here each year if not more because we enjoyed it that much.

i love it here..... i can relax and chill out away from a big city. Staff are brilliant and so friendly and a place home from home. There cottages in the hills by a big lake are great to escape to aswell. If the weather is nice you feel like your in another country. As i keep saying its home from home in a fantastic atmosphereand enviroment.

Hi
We booked the holiday village and then came on this site and saw the awful reviews. We were going to cancel, but thought that we would try it as there were good reviews as well.
When we got there we were greeted by friendly staff, who showed us to our chalet and we were able to settle in. We had our dinner by the side of the river Conwy watching the swans in the river.
There are 24 chalets which enabled my family and I to all come away together and not have the holiday break the bank!! Which in this climate is a good thing!!.
The chalet that we stopped in had a living room/kitchen, showeroom and two bedrooms. Yes the electricity is on top but Jesus we were only paying a small amount what in gods mane do people expect!!!! Over the whole week we put a total of about £10 in.
We were able to spend a few days in the countryside and were only approx 14 miles from the beach - best of both worlds!!! We were able to have a barbeque for a couple of nights, the management allowing us to use their own personal barbeque.
My family and I really enjoyed out stay and have already booked for next year. When we were there a coach of climbers were there. They told us that they loved the place as they had their own space, were able to come and go as they pleased and were always made to feel welcome.
On behalf of my family and I we want to thank everyone at the holiday village for making us feel welcome and see you again next year!!

i loved the place,clean., welcoming and in good central area to all the sights around the swondonia. felt like home from home after a good long day walking. good value for money worked out about £10 per person per night. will be goin back soon its now my second home.
thank you to the staff for a lovely time. SEE YA SOON