Kos Aqua Club Hotel

I would advise people to say well away from this place !
our experience was not great at all in terms of value for money I would rather of stayed in the UK and as for the kids having fun there really wasnt alot for them to do at all.
the things that really took the biscuit was the fact that we had bugs in our appartment and the management couldnt care less.
The food was so poor that my mother and one of my children got food poisoning for 3 days and again the management couldnt care less and what made it worse was that we paid for an all inclusive holiday and felt bound to eating there as we had paid so much for it.
during the holiday we decided that we could not trust the food and we went and brought lots of salad and lived off that.
I could not believe that over 90% of the complex was germans and they were so rude and arrogant.
The entertainment at night was aimed for the german crowds and left us feeling pretty left out.
Also the thing that really made me sick was that on 3 seperate occasions a child had pooed in the kids pool and this was left for a while after the management were told and when they did get around to dealing with it, it was simply fished out using a net and no chemicals placed into the pool to neutralise the water.
my vote on this:
BETTER TO STAY AWAY.

1 reader found this review helpful

Me, my husband and 2 kids aged 15 & 18 went to this hotel all inclusive during May half term. We were pleasantly surprised with the whole complex which was very clean and modern. The food was good with plenty of choice, although at times difficult to find a set table when busy. There were lots of Germans but all the staff spoke English. The rooms were cleaned every day by friendly staff. The sound proofing inside the apartments. with the outside shutters and air conditioning, was excellent, even at 9am you woke up thinking it was still night time.
My husband was disappointed that there was no kettle and had to go to the restaurant for his early morning cuppa!
It was not nearly as busy as we thought it would be, there are 3 pools, one with slides, a wave pool and another pool, which was an excellent size and very quiet, this is where we spent most of the day.
Although a little out of the way, and the beach had lots of stones/pebbles we would definately recommend this hotel, but may be a bit too busy for us during the peak season July/August.

1 reader found this review helpful

We booked a last minute deal, I read the reports before we left so I was aware of some issues they had last year.
We arrive on the wedensday and were very impressed newly painted, very clean very nice but alittle out the way. (not much around). We had 3 wonderful days until Saturday and all I can say is OH DEAR. half term and they could not cope, it all went wrong, the restaurant was overcrowded, then the evening entertainment was squashed into reception it was a nightmare. too many people not enough staff, music was to loud. The next night they moved the entertainment to the outside theatre which was better but took all the staff with them to the outside bar leaving a young incapable lad behind the bar, 20mins later we eventually got a drink. After making a compliant to managment which are ALL new this year and long with ALL the staff we were told to bare with them.
One thing i can say is Hats off to the Reps Altours and Club Columbus who are Italian and German but tried to speak/ include the English Kids.
To sum up this holiday
I was glad to get Home, but first 3 days were great.
Food is good, accomodation is clean, pools were great too.
BUT entertainment if you are english is limited the very young, teenagers and adults beware take something to do in the evening or you will be VERY bored.
Words of warning- AVOID IN HIGH SEASON unless you have patients and lots of it.

We have just returned from a week at this hotel. Me, my wife and two daughters aged 15 & 11.
Can can honestly say that it is probably the best holiday we have had.
The rooms were very good and excellently cleaned on a daily basis.
The pools were fantastic and we all enjoyed them.
The hotel is out of the way but there is a bus approx 300 metres away that goes to Kos Town. It cost 5.60 Euros for all of us though we got a taxi back at a cost of 10 euros. A taxi to Tigaki also cost 10 Euros each way.
You can hire bicycles at the hotel for 5 euros a day and you can also hire mopeds and quads.
I hired a 125CC moped for 20 euros and got to see most of the island.
The following day we hired a car and went out and about as a family. Driving was easy.
An important thing to remember is that the hotel promotes Hertz car rental (63 Euros a day for a Punto type car) but they have they have a little black book in a drawer at reception that has Kosmos car rental in. The Punto cost me 47 Euros with them!! Some receptionist claimed that they only do Hertz but I guess a more senior receptionist told me about Kosmos.
The food was very good.
We never really took part in the hotel entertainment but when we passed we did hear English being used as well has German etc.
The weather was fantastic.
We would definitely go back.
If I was to find a gripe it would be the fact that the bedroom had air con but the other room with the fold out beds did not.

2 readers found this review helpful

Nice hotel same about the location.
We arrived there at 2am to see germans putting towels on sunbeds but we found the aparment easily and it was really nice with great views of the sea.
The pools were great three of them one quiet another was a wave pool the last with some slides that were mostly always on. you couldnt get a sunbed unless you work up before seven.
The beach was slightly rocky but you had more chance of gettting a sunbed there. be careful as it can get windy and the sand may blow in your face.
They had some very nice breakfeasts plenty of chocie the same at lunch. but for dinner it was the same food each day.
I would go back again as it was really good and i had a great time.

We are a family of 2 adults and 2 children, aged 14 and 9.
We chose this hotel due to the kids clubs catering for both kids, especially the teen club, and were extremely disappointed to find that the entertainment catered for the very large German contingent within the hotel.
We paid that little bit extra to come here and relax thinking the kids would be entertained, but on finding everything in German the kids didn’t want to go. Our 14 year old daughter then spent a huge part of the holiday in the room, bored!
Our 9 year old son found a few friends and spent a lot of time on the slides and in the wave pool but even that wears thin after a while. The pools were the only part of the hotel that we felt should have been cleaned more often than they were.
The accommodation was excellent, we had a 2 bedroom apartment, cleaned every day, which was well set out and had plenty of storage space.
The restaurant was also excellent, with lots of variety during all the different mealtimes and although it did get a bit busy early evening it didn't warrant some of the comments it was getting.
The hotel grounds are well looked after and well lit at night. All the staff we dealt with were great and we would not hesitate to book again if the entertainment for the kids was as promised in the brochure.

A good hotel with fantastic swimming pools especially the water slides. My children loved them.
Food OK but a bit repetitive, the selection of fruit and desserts were limited. The restaurant got very crowded at times and often we had to clear our own table. Plenty of highchairs.
Rooms were great and very clean as was the rest of the hotel. Beware of the garden sprinklers in the evenings as they were often aimed at the paths and at balconies.
Entertainment was all in German, only one English song in the children’s disco which really upset my daughter as she loves dancing, didn't bother with the entertainment.
Hotel a bit far out from the main resort with nothing around it and 10 Euros to the centre. It only cost 23 Euros from the airport. You can hire a bike at the hotel for 10 Euros with children’s seats so a much cheaper way of getting to the resort.
Beach didn’t have much sand and lots of rocks when getting it but 5- 10 minutes’ walk was a much nicer beach. Ice creams plentiful for all with cake and biscuits available all day.
Would go back to this hotel as we had a great holiday, daughter hasn't stopped talking about the water slides.

Apartments were very spacious, food was great, lots of choice. Did not think anything to the entertainment, was more for the Germans. All inclusive did not include bottled water this had to be purchased, wasn't too expensive. There was a shop on site.
The wave pool was great, and the slides were great for all ages.
We had a 2 bed roomed apartment which was very spacious, it also had a large fridge/freezer inside, a safe which you paid for daily was not expensive, you could hire out beach towels if you required.
We went by the first choice brochure originally, so was a bit disappointed, as there was no watersports on the beach only the one restaurant not the 3 as quoted, the laundry room was no longer there.
All in all a great holiday kos is a lovely little harbour town, Tingaki is mainly bars and restaurants, but we really enjoyed it there, you can take trips over to turkey or Rhodes, on the ferries these were great.
The weather was great we went 26th may for one week it was about 34 degrees but there was a lovely breeze.