Aquasol Aparthotel

, Palma Nova
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Aquasol Aparthotel reviews

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Booked this holiday at the last...
7 / 10
Jun 2007, Mrs L Mortlock

Booked this holiday at the last minute so got excellent deal. The location couldn't have been better, about 10 minute walk from Magaluf and 2 minutes from Palma Nova beaches, which were lovely.
The resort itself is excellent for families as there are little playgrounds everywhere.
The apartments were small and very basic, but very clean with good maid service. One of the plugs in the kitchen area was balancing in between the gas ring cooker and a small table, so the overhanging wire from kettle or toaster was a hazard to kids, so used obvious common sense and kept them out the way when in use.
The mattresses on the beds must have been there from when the hotel was built as ours were terrible, so husband slept in living room. Our apartment was directly above the entertainment so didn't get to sleep till midnight as I’m a light sleeper, but kids slept through it.
Had I been on a girls holiday this wouldn't have bothered me as would still be out till early hours.
The hotel doesn't have any lifts so it really was a struggle with two young children in buggies. This wouldn't have bothered us had we been on our own. There are ramps for buggies at the front of the hotel but not inside so again a struggle with buggies and not suitable for the disabled.
The entertainment was ok, seemed to be a lot of bingo! The children’s disco could have been longer, but reps made it fun. There was a fantastic hypnotist night, which was good clean family fun, worth seeing.
Our first choice rep was very helpful friendly and approachable 10/10.
Was great for the money but had I paid top whack would have been disappointed. Over all good hol. Would recommend this hol to single friends.

  • Board Basis:Self Catering
  • Tour Operator:First Choice
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We only booked the holiday in April...
8 / 10
May 2007, Miss Sl Cooper

We only booked the holiday in April 07 and got a good deal. On booking the holiday we stated that I would be 26 weeks pregnant on travelling so it was noted that we would need a bottom apartment.
When we arrived at the resort we were checked in quickly but when we found our apartment it was up 6 lots of steps so not helpful with being pregnant. My partner went back to reception and they were fantastic and moved us to a lower apartment the next day.
The beach is beautiful and only a short walk from the resort.
The evening entertainment was really good and was enjoyed by us all. The drinks and food at the resort are a bit pricey and the bar staff do try to short change you.
The apartments are basic but clean so overall it was a very good holiday and enjoyed by us and my 2 young children.

  • Board Basis:Self Catering
  • Tour Operator:First Choice
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When we got there we realised that we...
8 / 10
May 2007, Mr B Bailey

When we got there we realised that we had stayed here about 25 years ago, the first year it opened and the place didn’t look a day older.
Everything was spotless. We had a huge and very well equipped apartment with very good maid service.
The only downside was a poor view from a very small balcony. Some apartments are in blocks of 5 and some of these have quite a lot of steps, so that is a bit of a lottery.
The reception staff are really pleasant and helpful but the main bar staff could do with a few smiling lessons. The entertainers work very hard with a full day and evening programme.
These are a very good standard, well situated 3* apartments although we spoke to some people who had a problem with ants.

  • Board Basis:Self Catering
  • Tour Operator:First Choice
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Quick check in. Stairs a bit tiring...
6 / 10
May 2007, Mr Keith Weatherstone

Quick check in. Stairs a bit tiring if you are a OAP.
Room good but not very well looked after by maid service.
Not a very large choice for evening meal, entertainment good.
With regards to bar service, beware of being short changed. I had knowledge of this happening 3 times in 3 days during the week we were there. I reported it to members of staff and the travel rep.

  • Board Basis:Half Board
  • Tour Operator:First Choice
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We ended up getting a last minute...
7 / 10
May 2007, Miss A Smith

We ended up getting a last minute deal to Palma Nova and ended up staying at the Aquasol hotel.
I would say the accommodation is nice, the only problems were all the steps to get to your room.
Also some of the staff went on like they didn’t want to help you out at times except from when you was buying something from the shop (which was a rip off).
The Aquasol is situated in good walking distance to the beach and to Magaluf for a night out.
Over all I enjoyed my holiday there and gave it 7/10.

  • Board Basis:Self Catering
  • Tour Operator:First Choice
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Just returned today, disappointing...
1 / 10
Apr 2007, Mrs S Carty

Just returned today, disappointing all round.
Firstly, we paid top prices for Easter hols expecting kids club and maybe something for Easter only to arrive and to be told by rep that we were 'out of season and May would be the start of the activities’.
Yet to have travelled in May would have been £100 cheaper per person!
Accommodation was basic and definitely not 3 star plus more like 2, we made the mistake of upgrading to bed & breakfast before going only to find the food poor and half the price, also kids would have eaten free, saving even more money.
Staff were not very helpful if they could be bothered to even speak to you, all with the exception of Andy the entertainer, who quite frankly made the holiday bearable as he made the effort to please the guests...so I would give him 4 stars!!
We ate out in the evening loads of choice, Pirates worth a visit and defo the Aquatic circus if it's there. Do not book through the reps though there are cheaper deals around, also you have to make your own way to Pirates.
Also, if you’re thinking of staying at the Aquasol check out their direct prices as we would have saved a staggering £900.00 if we had booked flight and accommodation separately.
The transfer from airport is also only 35 Euros one way so worth the trouble as you save so much.

  • Board Basis:Bed & Breakfast
  • Tour Operator:First Choice
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We have been to the aquasol twice and...
10 / 10
Mar 2007, Mrs K H

We have been to the aquasol twice and thoroughly enjoyed it! Last time round I was unable to book the aquasol and reluctantly booked elsewhere.
The other hotel was awful. Cramped, noisy and up a very steep hill so we dragged our suitcases down to the aquasol and paid to stay there for the remainder of our holiday. I can honestly say I think its great, for couples or families.
The entertainment is good, it’s near to restaurants, shops and the beach. I didn’t think it was overly expensive at the bar, although I agree that the shop is extortionate. It’s a clean, friendly hotel and I will be going back.

  • Board Basis:Self Catering
  • Tour Operator:Expedia
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Great place to stay. Grounds are very...
9 / 10
Oct 2006, Mr D White

Great place to stay. Grounds are very impressive! We were a group of lads going there and thought it looked dare I say a bit posh for lads on there clubbing holiday. Turned out great though as there wasn’t the usual idiots there what you find at the Jungla and co.
Was only a 3 euro taxi ride into the heart of Magaluf which could have been walked in less than 10 mins but we were lazy. Think having it out of the heart of Magaluf was a bonus as it didn’t get affected by the rubbish and mess that goes hand in hand with the clubbers. Overall a great hotel that I would definitely go back to for the money.
The restaurant downstairs of the hotel is very grand. I thought we’d seriously got in the wrong hotel when we went down there for our breakfast all with hangovers. 9/10.

  • Board Basis:Select
  • Tour Operator:Thomas Cook
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My boyfriend and I went to the...
4 / 10
Oct 2006, Miss G Fisher

My boyfriend and I went to the Aquasol as a last minute deal and genuinely didn’t care about what it was like as long as it was hot, sunny and we didn’t have to do anything. Stepping off the plane we had our wish!
When we reached the Aquasol and had checked the first thing one holiday maker said to us while we were dragging our suitcases up the steps in reception was 'there are plenty more of those to go'. She wasn’t kidding - 64 steps later (may sound pedantic but trust me, when you had to walk up them so many times its exhausting!) we reached our apartment.
The apartment was huge a large lounge, dining kitchen, bedroom and bathroom. A disappointing balcony when we opened the curtains and realised we looked over a main road. We had all general facilities including a gas hob but nothing to light it with.
It some became apparent that the hotel was very family orientated and I imagine it would have been a welcome relief for parents as had an in house entertainment team. We found the bingo and disco a little beyond us and chose to eat out and get our own entertainment each night - although we did see a fantastic hypnotist show one night that I would recommend to anyone - hence the reason I've rated it a four rather than two. (They advertise the shows to non residents too). I'd give the entertainment team a 10 out of 10 for effort though.
The biggest disappointment was the staff. Our room was cleaned on our first day and the day before we left. The cleaners never came in between and one day even left sheets outside the door for us to change! The reception staff were not at all approachable and the Thomas Cook rep was rude (admittedly in my experience very unusual for them) and there was little we could do.
The surrounding outside of the hotel were fantastic and a world apart from the apartments. The beach is gorgeous and so clean (other than a stupid amount of cigarette ends!) the shops are varied and there are hundreds of them and the restaurants are about 10 minutes walk towards Magaluf or 5 minutes towards Palma and are also excellent with good service. (Lots of Brits abroad)
Would definitely go back to Mallorca but not to this aparthotel. I imagine families may have a better review but it certainly doesn’t deserve the 3*plus rating Thomas Cook award it in their brochure. Thankfully we still got our sun!

  • Board Basis:Room Only
  • Tour Operator:Thomas Cook
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Good hotel with entertainment for...
8 / 10
Oct 2006, Mr D Black

Good hotel with entertainment for all. There was a parrot show for the kids in the evening. Food was excellent. Breakfast especially!
Rooms were good but did suffer a little with ants but not a major problem. Would go back there as it was a cheap holiday and was quite good for the money. Amenities in the apartment were basic but they all worked well.
Grounds of hotel were very nice looking.

  • Board Basis:Room Only
  • Tour Operator:Thomas Cook
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Booked on last minute for myself and...
10 / 10
Sep 2006, Mr P Tyler

Booked on last minute for myself and 2 children so didn't know what to expect, but it was great. Accommodation bit noisy from traffic on main road on our side but otherwise clean and well maintained. Kids loved it, the Kids Club kept them entertained and they loved the reps
Entertainment in the evening was really good. The reps worked really hard and went out of their way to make sure kids were happy. (thanks to all Thomas Cook employees from Nicole and Chloe Tyler xx)
Resort was lovely, and as long as the kids were happy, I was happy!

  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook
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Very good hotel for 2 keys. Clean...
9 / 10
Aug 2006, Mr M Evans

Very good hotel for 2 keys. Clean with change of towels and cleaners everyday. We had ants in our apartment but we were ground floor.
Probably not a problem if you’re higher. Wasn’t a great deal of them though. Pool was good and very clean and facilities were also good. Breakfast in a morning was 5 euros all you could eat. Awesome for the money.
Rate the breakfast 5 star. Perfect after a heavy night on the booze.

  • Board Basis:Self Catering
  • Tour Operator:Thomson
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Overall
7 / 10
288 reviews
Brilliant
84
Good
99
Average
58
Poor
27
Awful
20
Room
7.5/10
Service
6.5/10
Food
6.5/10
Value
7.5/10
Cleanliness
7.5/10
Location
9/10
Hotel AmenitiesHotel Description
  • Restaurant
  • Swimming Pool
Rooms: 132 More Amenities
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