Hesperia Troya Hotel
, Costa Adeje
Hesperia Troya Hotel reviews
- Holiday Date:Jan 2012
- Good For: Beach
- Board Basis:Breakfast Included
- Tour Operator:Booked Independently
Was this review helpful? Yes
We went in March 2011 for five nights, we were moved four times as the advertised sound proofing is a lie. If you wish to sleep go to another hotel. The food was served on cold plates and it is no way a four star hotel. The manager J V Gracia will not hear a bad thing said about this nightmare hotel, so complaints fall on deaf ears. We were threatened by drunks who were in the hotel and it took one hour begfore hotel staff sorted them out. Yes one whole hour. I felt lucky to be alive when we left this nightmare hotel, and would never go back again, even if for free. I have emailed the hotel chain about this awful holiday without a reply. Forget this hotel please!!!
- Holiday Date:Mar 2011
- Advice: Dont go!
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
Was this review helpful? Yes
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Write a review- Bar/lounge
- Beach
- Fitness Centre
- Free Parking
- Restaurant
- Room Service
- Suites
- Swimming Pool
- Wheelchair Access
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We stayed at this hotel 22/01/12 for 4 nights. On arrival check in took only a matter of minuts bed arrangements were not correct but rectified first thing next day with no reminder needed. Room was very clean with a lovely view of the pool and the sea. The reception staff are brilliant very helpfull with a really good sense of humour they will help you book trips and tell you how to get to places on public transport. We stayed bed and breakfast and found there to be a good selection of food hot food, hams and cheeses, pastries , fruit yogurt etc. when you go abroad you must understand that you are not going to get a full English but I found the food to be good. The pool area is really nice plenty of sun beds they do seem to be reserved with towels early but we didn't have a problem. All in all we found this hotel to be of a good standard and will definitely stay there next time.